Bornevia vs Zopim

2016-06-08 09:20:37

Bornevia brings all your customer service live chat, email, SMS, and social media conversations in one simple helpdesk platform. Save more time to deliver more amazing and personal support.

Live chat with Personalization, triggers, department, multi-agent chat, and Group chat

Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query.

Zopim works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere.

If looking for zopim alternative - check out
Video tour
Free trial periodYes 17 daysYes 14 days
Pricing plansPay only based on support channels. Starting from $3 to $20.
  • Live chat
  • Email
  • Social media
  • SMS
  • Lite Plan Free (1 agent, 1 concurrent chat)
  • Basic Plan $11.20 per agent/mo (unlimited chats)
  • Advanced Plan $20 per agent/mo (unlimited chats + reports, analytics...)
  • Premium $44 per agent/mo (widget unbranding, IP address block, real-time monitoring...)
Launch date
Web-based ApplicationYesYes
IM (Google Talk, Jabber...) integration-
Desktop Applications- Through IM clients
Native mobile applicationYes AndroidNo
Works for customers on mobile devices?Yes Stay on the pageYes Works on some mobile devices. HTML5 dashboard
Chat statisticsYesYes
Multi-siteYes UnlimitedYes
Multiple operatorsYes Multi agent chatYes
Conversation transcriptsYes Integrated with your email, facebook, and twitterYes
Offline messagesYes Auto responder available and set your own business hoursYes
Visual customizationYesYes
Visitor detailsYesYes
Predefined responsesYesYes
International supportYesYes
Clickpath TrackerNo
Transfer to another operatorYesYes
Custom extensionsYes Email, Twitter, Facebook, and APIYes Javascript API, Many integrations (Zendesk, Salesforce, etc)
Proactive chat triggersYes
Visitor MonitoringYes
Video chatNoNo
Remote screenshotNoNo
Social Networks
Like 1 45
Trial and Prices17 days trial

Unlock Live chat with unlimited agent, personalization, triggers, department, and group chat

  • 5 dollars/agent/months (Annual Payment)
  • 8 dollars/agent/months (Monthly Payment)
  • Free Plan (no absolute chat limits, 1 concurrent chats, 1 agent)
  • 9 dollars/month (1 agent)
  • 15 dollars/month (2 agents, customization)
  • 39 dollars/month (5 agents, customization)
  • 99 dollars/month (10 agents, customization, SLA)
Affiliate / Credit ProgramYes Affiliate AvailableYes Credit awarded for Referrals, even through "powered by" links. Affiliate program available. 50% of 1st month subscription, 10% of subsequent months for life
Javascript API documentation
White Label solution-No
Live chat widget
  • 2016-03-17 11:35:37
    2016-06-08 09:20:37
  • English
  • Unlisted
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
    Manage backups


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