Cloud Telephony for Business

Business > Enterprises > Help Desk
0
2018-09-12 14:11:27
Cloud-based telephony is designed to help businesses provide customer support by phone and run sales campaigns. With a calling app, agents can easily manage their contacts and call prospects and clients at competive rates, Cloud telephony comes with virtual toll-free and local numbers.
AircallCrazyCallGrassHopper
Websitehttp://aircall.iohttp://crazycall.comhttp://grasshopper.com
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Launch date2014-07-0120142003
CreatorOlivier Pailhes, Quentin Nickmans, Thibaud ElzierePaweł ZającSiamak Taghaddos & David Hauser
SaasYes
Pricing
Free trial periodYes 14 daysYes 14 daysNo but 30 Day Money Back Guarantee
Pricing
  • Pricing starts at $24/month (1 number, 3 users,unlimited inbound calls, 5-hour bundle of outbound calls/call forwarding to any phone)
Free Trial: Available (No Credit Card required)
Pricing model: Subscription
CrazyCall offers 3 plans:
- Plan Starter: $11 per user/month
- Plan Team: $22 per user/month
- Plan Professional: $45 per user/month

Apart from subscription, your final monthly cost will depend on how many calls you make and to which countries.
  • Pay As You Grow: $12/mo & 6¢ / Minute & 1 Toll Free/Local Number
  • RAMP: $24/mo & 500 Minutes/mo & 1 Toll Free/Local Number
  • GROW: $49/mo & 2,000 Minutes/mo & 2 Toll Free/Local Numbers
  • MAX: $199/mo & 10,000 Minutes/mo & 3 Toll Free/Local Numbers & Unlimited Voice Studio (usually it costs $75 per recording)
Features
Auto Dialer
Call ForwardingYes Each user can choose to get calls forwarded to one or several phones.YesYes With Call Forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.
Call RecordingYes Yes, each call is recorded and available for download. You can also use live listening to to monitor conversations in real time
Call MonitoringYes
Click to CallYes Easily add a Call button on your website to let visitors call you without friction. Use Aircall design or yours.Yes Yes, CrazyCall Chrome Extension lets you make calls by simply clicking the number from the web page.
Keep existing numberYes You can port any of your existing number, including toll free.Yes Add your existing number to CrazyCall at no additional cost.Yes Easily port your existing toll free or local number to Grasshopper.
Local NumbersYes in the US and 30 other countries worldwideYes Get local numbers from over 70 countriesYes Local Number from anywhere in the U.S.
Toll-Free NumbersYes Toll-free numbers availableYesYes Choose a toll free or vanity number. Get an 800, 888, 866, 855 or 877 number
Support
Email supportYesYes support(at)crazycall.com
24/7 Customer SupportYes
Phone supportYes (646) 776-5948Yes +1 4153661222Yes (800) 279-1455
Embed
  • 2018-05-23 11:51:49
    2018-09-12 14:11:27
  • Help Desk
    English
  • Cloud telephony designed to help businesses provide customer support by phone and run advanced cold-calling campaigns. With a calling app, agents can easily manage their contacts and run multiple campaigns.
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
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