Plateformes d'engagement client

Business > Enterprises > Ecommerce
0
2016-08-11 01:39:56
VideoDeskiAdvizeZendesk
Like 10 18 0
Websitehttp://www.videodesk.comhttp://landing.iadvize.com/en/http://www.zendesk.com
Release date2012-09-012010-01-08
Description

VideoDesk is a leading SaaS company that helps businesses bring the in-store human dimension into their online customer sales and support experience. This revolutionary technology, adopted by successful brands across the globe, uses live text and video chat, live video product demos, co-browse and document share, to help engage consumers and personalize the purchase path. All over the world, online shoppers appreciate and value the immediacy of live support (less than 15 seconds to reach an associate), and appreciate personalized face to face interaction when they are making a decision. For businesses, reduced cart abandonment rates, more frequent upselling opportunities and higher revenues are the principal advantages of the VideoDesk solution. Brands that understand the power of real time human interaction are trailblazing the online support experience with VideoDesk live chat.

iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

  • Live chat software: Click to Chat, Click to Call, Click to Video
  • Behavioural targeting engine
  • Customised Graphic Design
  • Multilingual support
  • Live Community Chat : http://www.iadvize.com/en/community/
  • Social Customer service solution: http://www.iadvize.com/en/social/
  • [New 2016] iAdvize integrates Facebook Messenger: http://landing.iadvize.com/en/messenger-iadvize-platform-integration

More features: http://www.iadvize.com/en/product-tour/
Pricing
Pilote
Pricing
Fonctionnalities
Chat textuelYesYesYes
Chat audioYes
Chat video
Co-navigationYes
Partage de fichiers
Video pushYes Yes
Démonstration de produits en vidéo
Partage d'écran
Ciblage des internautes
Outils et options
MultilingueYes
Multi-Site DeploymentYesYes
StatistiquesYes
Conversation transcriptsYesYes Unlimited from the Pro planYes
Predefined responsesYes Canned messages gathered by languageYes
Personnalisation de l'interfaceYes
APIYes
SDKYes SDK Mobile
Other
Websitehttp://www.videodesk.comhttp://landing.iadvize.com/en/http://www.zendesk.com
Avis clientshttp://www.videodesk.com/en/customers/
Twitterhttps://twitter.com/videodesk_enhttp://twitter.com/iadvizehttps://www.twitter.com/zendesk
Facebookhttps://www.facebook.com/VideoDeskhttp://www.facebook.com/iadvize.francehttps://www.facebook.com/zendesk
Last update2015-10-13 17:01:392016-08-11 01:39:562015-09-29 21:03:07
Embed
  • 2015-09-29 15:42:27
    2016-08-11 01:39:56
  • Ecommerce
    Français
  • Unlisted
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
    Manage backups

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