ESP Comparison
Likes 0
Link | Amazon SES | SendGrid | Mailgun | Mailjet | Brevo | MailGet | Postmark | SparkPost | Elastic Email |
|---|---|---|---|---|---|---|---|---|---|
| Image |  |  |  |  |  |  |  |  | |
| Website | amazon.com/... | sendgrid.com | mailgun.com | mailjet.com | brevo.com | formget.com/... | postmarkapp.com | sparkpost.com | elasticemail.com |
| Technical details | |||||||||
| SMTP support | Yes | Yes | Yes | Yes | Yes | Yes Globally redundant SMTP and API infrastructure | Yes | Yes | |
| Realtime | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Send transactional emails | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Incoming Email Support | Yes | Yes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddler | Yes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddler | Yes Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/ | Yes | Yes Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddler | Yes | Yes | |
| Send bulk emails | Yes | Yes | Yes | Yes | Yes | No Multiple recipients per transactional email per the API or SMTP | Yes | Yes | |
| SPF | Yes Yes Instructions on how to set it up on your domain are given. | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Automatic DKIM signing | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Personalized DKIM for free (no more "on behalf of") | Yes | Yes Upgrade to a Silver plan or higher to get personalized DKIM | Yes | Yes | Yes | Yes | Yes | Yes | |
| Open Tracking | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Click Tracking | No | Yes | Yes | Yes | Yes | No | Yes | Yes | |
| Clicks Details (per Link, etc.) | Yes Via real-time Event API webhook | Yes Reporting available both through Control Panel and API | Yes | Yes | Yes Through webhooks real-time event reporting. | Yes | |||
| Message Personalization | No | Yes | Yes | Yes Yes, via web tool (WYSIWYG editor) | Yes | Yes | Yes | ||
| Conditional Personalization (if/else) | Yes | - Yes but, not through web newsletter editor, only by using the API | Yes | Yes | Yes | ||||
| WYSIWYG Newsletter Editor | No | Yes +$0,25 per thousand, in addition to monthly package | No | Yes Available for free, with any plan (Free plan included) | Yes Available for free with all the plans | No | - only with "Elite for Marketers" plan | Yes | |
| HTML Content Templates (WYSIWYG Editor) | No | Yes | Yes | Yes | Yes | Yes | |||
| Dedicated IP available | No $25 per month for EC2 users | Yes | Yes $59 per month | Yes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address. | Yes Gold or Higher Plan | No Shared IPs. They believe shared IPs are preferable to dedicated. | Yes | Yes | |
| Pricing | |||||||||
| Free plan | 62,000 emails per month for EC2 users | 45 day free trial, 12,000 per month, 400 emails per day | 10,000 free per month | 6,000 emails per month, max 200 per day | 9,000 emails per month, max 300 per 24 hours | 25,000 emails, no time limit | 15,000 emails per month | 100 free emails per day and up to 1,000 contacts. | |
| Price | $ 0.1 per thousand, plus traffic charges. $0.12 per GB of attachments sent. | $ 0.57 to $0.80 USD per thousand | $ 0.1 to $0.50 per thousand | $ 0.18 to $0.50 per thousand | $ 0.13 to $0.67 per thousand | $ 0.5 to1.50 USD per thousand | $ 0.2 to $0.15 per thousand, depending on volume | $ 9 per month for Email Marketing for up to 2,000 contacts and 60,000 emails/month or $9 per month for up to 10,000 emails per month for Email API. | |
| Custom-Pricing For Big Senders | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Currency | USD | USD | USD | USD, EUR, GBP | USD, EUR, GBP, MXN, ARS | USD | USD | USD | |
| Cancellation policy | Pay for what you send; no required contract or commitments. | Cancel at any time, no contract | Cancel any time, no contract | Cancel any time, no contract | Cancel at any time, no contract | Cancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term. | Cancel any time, no contract, month-to-month | Cancel at any time, no contract. | |
| API | |||||||||
| REST API | Yes | Yes Yes, for our Bronze plan and higher (and Free plan too) | Yes | Yes | Yes | Yes | Yes | Yes | |
| Event API | Yes you can set up Amazon SES to publish email sending events to Amazon CloudWatch or Amazon Kinesis | Yes Yes, for our Silver plan and higher (and Free plan too) | Yes | Yes For every plan, you can get every event (open, click, bounce...) in real time | Yes | Yes | Yes Via Webhooks | Yes | |
| Manage contacts through API | Yes See our Newsletter API at http://docs.sendgrid.com | Yes | Yes Read a full tutorial at http://dev.mailjet.com/guides/contact-guide/ | Yes | Yes Edit active/inactive addresses by API. | Yes | Yes | ||
| Send email through API | Yes | Yes | Yes | Yes Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/ | Yes | Yes | Yes | Yes | |
| Support | |||||||||
| 24/7 Support | Yes Basic: Included, Developer: $49/month, Business & Enterprise prorated. | Yes Online ticket generation. | Yes Online form submission. | Yes Across 3 Global Time Zones - Online ticket generation | Yes Online form submission | Yes Support by email around the clock. Live chat. | Yes | Yes | |
| Dedicated Support Team | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Phone Support | - Available with paid support plan | Yes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7 | - For First-class plans | - Available for VIP clients | Yes | No | Yes | Yes | |
| Headquartered | Seattle, WA | CO - CA | San Francisco, CA | Paris, France | Paris, France | Parent Company: Wildbit - Philadelphia, PA | San Francisco, CA | Canada | |
| Additional | |||||||||
| Multi-user Login | Yes | Yes | Yes | No | Yes | Yes | |||
| Prioritize emails | Yes Add preferred time of delivery which can prioritize or schedule for later. | Yes Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-management | Yes | Yes | Yes | ||||
| User-Agent Tracking | Yes | Yes | Yes | Yes | Yes | ||||
| Plugins | Yes Most major languages and frameworks | Yes Prestashop, Wordpress, Dotclear, SPIP, Joomla, Drupal | Yes PrestaShop, WordPress, Magento, Drupal, Zapier, Salesforce | Yes http://developer.postmarkapp.com/developer-libs.html | Yes Node, PHP, Python & More, see http://developer.sparkpost.com | Yes Wordpress and Joomla plugins available. | |||
| Languages | English, French, German, Japanese, Spanish | English | English, French, Russian | English, French, German, Spanish | English, French, Spanish, Portuguese, Italian, German | English | English | English | |
| Sample Customers | SIEMENS, HBO, Vodafone, Allergan | Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHub | Github, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, Pagerduty | TAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International... | BMW, Fleury Michon, Sodebo, Cora, Leroy Merlin, etc. | IKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-Desk | Pinterest, Zillow, Financial Times of London, Career Builder | Riddox, Vuelio, Vonage, Quicko, Poptin, Swiftqueue, Clikadu | |
| Sample Integration Partners | Windows Azure, HP Cloud, Softlayer, Rackspace, Heroku, Engineyard, Cloudbees | Rackspace (owner), Heroku, Engineyard, AppFog | Wordpress, Joomla, Prestashop, Drupal, Zapier, Elastic.io... | ThriveThemes | Heroku, SendWIthUs, OnGage, Iterable, boomtrain, kickbox, HP Exstream, Lytics, Infacta, Movable Ink, Zapier & More: sparkpost.com/... | acyba.com mailpoet.com | |||
| Website | amazon.com/... | sendgrid.com | mailgun.com | mailjet.com | brevo.com | formget.com/... | postmarkapp.com | sparkpost.com | elasticemail.com |
User reviews and comments
Solution efficace et support réactif. Je recommande
So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. One ticket resolving takes more than 1 week!
One day, they simply disabled our account because of some user complaints. Without getting to details. They did it twice. First time I we agreed emails are ok and "you are welcome to use elastic emails". In three weeks (or so) on monday ElasticEmail welcomed me with "You account permanently disabled" sign. Great! adoconnection@gmail.com – thats my mail. I hope you ll be bancrupt damn elasticemail.
AVOID SPARKPOST SparkPost is a new Scammer in the place of Email Marketing. They canceled our account only 48 hours after payment claiming that our complaint rate was too high. Out of 27.000 emails sent, we had 150 bounces = 0.5% which is a very low bounce rate in any given industry. (we have made a screenshot showing these data). The way they communicate with us is like a Police Investigation, or even worst since they assume clearly that you are guilty! On Top of this, You can see on the Home Page of their website that they use very poor Marketing Pratices : Welcome Mandrill Customers! Here’s your migration guide. They want to take over the customers of Mandrill, their main competitor, with agressive Marketing. Don't be fooled by their low prices, there is NO service behind, and they use scammer practices
Actually, screw my previous comment. I take it back. They require business verification, and you have to jump through all these hoops for them to allow you to use their service, then beg them "oh pretty please" let me use your service oh wise Rackspace gods. Sod that, no time for that.
Update: managed to get second email confirmation working after being in touch with them via twitter, and decided to go with them due to mailgun's annoying company verification stuff which put me off.
This is definitely my favourite of the lot. Very good service, as to be expected from Rackspace. But also pretty cheap, which isn't so much to be expected from them!
I tried to add a second email to my account and it went straight into spam. Then the confirmation link inside didn't work (404). Then whitelisting my local domain didn't work, so now I'm stuck. Therefore, I have no interest in going any further as I can't be bothered waiting around for them to fix things.
great but they dont mention your DAILY LIMITS even on a paid plan
I bought sparkpost and they have some problem working with interspire which i got to know later. I asked them to give me time to fix things as i use interspire and you are the only one who need a patch to be added. Neither they refunded and keep billing me for no use. and nor they replied to my request. Handle with care.
La référence en matière d'emailing : tarifs exceptionnel, fonctionnalités complète et prise en main simple. A essayer au plus vite !