SocketLab Comparison eMail
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Link | SocketLabs | Elastic Email | Tipimail | Amazon SES | turboSMTP | ActiveTrail | Mailgun | SMTP.com | AuthMailer | Leadersend | SparkPost | Brevo | Postmark | Mandrill | Mailjet | SendGrid |
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| Website | socketlabs.com | elasticemail.com | tipimail.com | amazon.com/... | serversmtp.com | activetrail.com/... | mailgun.com | smtp.com | authmailer.com | leadersend.com | sparkpost.com | brevo.com | postmarkapp.com | mandrill.com | mailjet.com | sendgrid.com |
| Unlimited Free Emails | - | 10.000 email gratuits par mois ! | ||||||||||||||
| Free plan | 20,000 emails per month | 100 free emails per day and up to 1,000 contacts. | 10.000 emails gratuits par mois & 1000 envois/jour | 62,000 emails per month for EC2 users | 6000 emails per month - up to 200 per day | Free trial 30 days to test all the features | 10,000 free per month | 30 day money back | 30 days money back | 6,000 emails per month (special offers for startups) | 15,000 emails per month | 9,000 emails per month, max 300 per 24 hours | 25,000 emails, no time limit | N/A (Since re-integration with Mailchimp) | 6,000 emails per month, max 200 per day | 45 day free trial, 12,000 per month, 400 emails per day |
| Price | $ 0.2 to $0.69 per thousand | $ 9 per month for Email Marketing for up to 2,000 contacts and 60,000 emails/month or $9 per month for up to 10,000 emails per month for Email API. | € 39 à 279€ / mois selon la grille tarifaire : https://fr.tipimail.com/tarifs | $ 0.1 per thousand, plus traffic charges. $0.12 per GB of attachments sent. | $ 0.51 to $0.70 USD per thousand | $ 8 per month from | $ 0.1 to $0.50 per thousand | $ 0.3 to $2.50 per thousand | $ 0.13 to $0.83 per thousand | $ 0.1 to $0.20 per 1000 | $ 0.2 to $0.15 per thousand, depending on volume | $ 0.13 to $0.67 per thousand | $ 0.5 to1.50 USD per thousand | $ 10 for cheapest MailChimp account + $20 per month minimum charge | $ 0.18 to $0.50 per thousand | $ 0.57 to $0.80 USD per thousand |
| SMTP support | Yes | Yes | Yes | Yes | Yes 24/7 Multilanguage Support | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes Globally redundant SMTP and API infrastructure | Yes | Yes | Yes |
| Incoming Email Support | Yes Parses inbound mail streams into JSON messages and posts that data to a predefined endpoint. http://www.socketlabs.com/api-reference/inbound-api/ | Yes | Yes | No | Yes | Yes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddler | No | Yes Only Backup MX | No | Yes | Yes | Yes Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddler | Yes Parses inbound, can be handled by griddler: https://github.com/thoughtbot/griddler | Yes Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/ | Yes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddler | |
| Personalized DKIM for free (no more "on behalf of") | Yes https://www.socketlabs.com/domainkey-dkim-generation-wizard/ | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes Upgrade to a Silver plan or higher to get personalized DKIM | ||
| Clicks Details (per Link, etc.) | Yes Real-time via webhook API | Yes | Yes | Yes | Yes Reporting available both through Control Panel and API | Yes Via HEMS Package | Yes | Yes Through webhooks real-time event reporting. | Yes | Yes | Yes Via real-time Event API webhook | |||||
| Conditional Personalization (if/else) | Yes | Yes | Yes | Yes Via HEMS Package | Yes | Yes | Yes | Yes | - Yes but, not through web newsletter editor, only by using the API | |||||||
| WYSIWYG Newsletter Editor | Yes | Yes | No | Yes | No | Yes Via HEMS Package | Yes | - only with "Elite for Marketers" plan | Yes Available for free with all the plans | No | Yes | Yes Available for free, with any plan (Free plan included) | Yes +$0,25 per thousand, in addition to monthly package | |||
| HTML Content Templates (WYSIWYG Editor) | Yes Drag and drop | Yes | No | Yes | Yes Via HEMS Package | Yes | Yes | Yes | Yes | Yes | Yes | |||||
| Dedicated IP available | Yes | Yes | Yes | No $25 per month for EC2 users | Yes Gold or higher plan | Yes | Yes $59 per month | Yes | Yes | Yes | Yes | Yes Gold or Higher Plan | No Shared IPs. They believe shared IPs are preferable to dedicated. | Yes $29 per month | Yes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address. | Yes |
| Cancellation policy | Cancel any time, no contract, month-to-month | Cancel at any time, no contract. | Sans engagement, annulable à tout moment | Pay for what you send; no required contract or commitments. | Cancel any time, no obligations | No commitment | Cancel any time, no contract | Cancel any time, no contract | Cancel any time, no contract | Cancel any time, no contract, month-to-month | Cancel at any time, no contract | Cancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term. | Cancel at any time, no contract | Cancel any time, no contract | Cancel at any time, no contract | |
| REST API | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes Yes, for our Bronze plan and higher (and Free plan too) | ||
| Event API | Yes Notification API | Yes | Yes | Yes you can set up Amazon SES to publish email sending events to Amazon CloudWatch or Amazon Kinesis | Yes | Yes | Yes | Yes | Yes Via Webhooks | Yes | Yes | Yes | Yes For every plan, you can get every event (open, click, bounce...) in real time | Yes Yes, for our Silver plan and higher (and Free plan too) | ||
| Manage contacts through API | Yes | Yes | Yes | Yes | Yes | Yes | Yes Edit active/inactive addresses by API. | Yes Read a full tutorial at http://dev.mailjet.com/guides/contact-guide/ | Yes See our Newsletter API at http://docs.sendgrid.com | |||||||
| Send email through API | Yes Includes advanced merging and customization capabilities as well as ability to merge to templates created in the SocketLabs Control Panel. | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/ | Yes | |||
| Support | ||||||||||||||||
| 24/7 Support | Yes Online ticketing system | Yes | Yes Support mail - téléphone | Yes Basic: Included, Developer: $49/month, Business & Enterprise prorated. | Yes Live Chat, Tickets, Phone, Skype | Yes by phone, Live Chat, e-mail... | Yes Online form submission. | Yes 24/7/365 Via Phone, Email or chat | Yes 24/7 Email Support. Online form submission. No Phone Support. | - Online form submission | Yes | Yes Online form submission | Yes Support by email around the clock. Live chat. | Yes Across 3 Global Time Zones - Online ticket generation | Yes Online ticket generation. | |
| Dedicated Support Team | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Phone Support | Yes During regular business hours for all plan levels | Yes | - Available with paid support plan | Yes 24/7 | Yes | - For First-class plans | Yes 24/7 for all clients | No | Yes | Yes | Yes | No | No | - Available for VIP clients | Yes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7 | |
| Multi-user Login | Yes | Yes | Yes | Yes | Yes | Yes | No | No | Yes | Yes | ||||||
| Languages | English | English | Français, English | English, French, German, Japanese, Spanish | English, Espanol, Français, Italiano, Portugues, German, Russian, Arabic, Ukrainian | English, Francais, Spanish, Deutsch | English, French, Russian | English, Spanish, French, Russian, Arabic, Indian | English | English | English | English, French, Spanish, Portuguese, Italian, German | English | English | English, French, German, Spanish | English |
| Prioritize emails | Yes via multiple servers | Yes | Yes | Yes Add preferred time of delivery which can prioritize or schedule for later. | Yes | Yes | Yes Use the important option (API) or X-MC-Important (SMTP) to flag important messages and give them priority over other messages you're currently sending. https://mandrill.zendesk.com/hc/en-us/articles/205582647 | Yes Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-management | ||||||||
| Plugins | Yes samples available in github repo | Yes Wordpress and Joomla plugins available. | Yes Prestashop, Magento, WordPress, Drupal, | Yes Prestashop, Magento, Shopify, WooCommerce, Zapier, Salesforce, Facebook Leads, Contact Form 7 | Yes Most major languages and frameworks | Yes | Yes Bitrix, Zapier, Mailigen | Yes Node, PHP, Python & More, see http://developer.sparkpost.com | Yes PrestaShop, WordPress, Magento, Drupal, Zapier, Salesforce | Yes http://developer.postmarkapp.com/developer-libs.html | Yes Most major languages, frameworks, and platforms | Yes Prestashop, Wordpress, Dotclear, SPIP, Joomla, Drupal | ||||
| Sample Customers | Intuit, IBM, ADP, Crutchfield, Warner Bros, Red Cross, Virgin, Panera Bread, Penn State University | Riddox, Vuelio, Vonage, Quicko, Poptin, Swiftqueue, Clikadu | SIEMENS, HBO, Vodafone, Allergan | Hilton, AVIS, Lufthansa, VISA, WIX, Continental Airlines, Crocs, Secours Populaire Français, Sorbonne Université, Pavillon France, Ministère de l'Europe et des Affaires Étrangères, Gallimard, Syntilor | Github, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, Pagerduty | Pinterest, Zillow, Financial Times of London, Career Builder | BMW, Fleury Michon, Sodebo, Cora, Leroy Merlin, etc. | IKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-Desk | TAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International... | Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHub | ||||||
| Sample Integration Partners | acyba.com mailpoet.com | Prestashop, Magento, Shopify | Rackspace (owner), Heroku, Engineyard, AppFog | Heroku, SendWIthUs, OnGage, Iterable, boomtrain, kickbox, HP Exstream, Lytics, Infacta, Movable Ink, Zapier & More: sparkpost.com/... | ThriveThemes | Mailchimp | Wordpress, Joomla, Prestashop, Drupal, Zapier, Elastic.io... | Windows Azure, HP Cloud, Softlayer, Rackspace, Heroku, Engineyard, Cloudbees | ||||||||
| Like | Likes 12 | Likes 9 | Likes 1 | Likes 3 | Likes 3 | Likes 10 | Likes 16 | Likes 13 | Likes 2 | Likes 1 | Likes 2 | Likes 36 | Likes 6 | Likes 7 | Likes 52 | Likes 44 |
| Stores Outgoing Emails for Later Viewing | Yes | Yes | Yes Stores for 45 Days | Yes May be an additional charge. | No |
User reviews and comments
Solution efficace et support réactif. Je recommande
So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. One ticket resolving takes more than 1 week!
One day, they simply disabled our account because of some user complaints. Without getting to details. They did it twice. First time I we agreed emails are ok and "you are welcome to use elastic emails". In three weeks (or so) on monday ElasticEmail welcomed me with "You account permanently disabled" sign. Great! adoconnection@gmail.com – thats my mail. I hope you ll be bancrupt damn elasticemail.
AVOID SPARKPOST SparkPost is a new Scammer in the place of Email Marketing. They canceled our account only 48 hours after payment claiming that our complaint rate was too high. Out of 27.000 emails sent, we had 150 bounces = 0.5% which is a very low bounce rate in any given industry. (we have made a screenshot showing these data). The way they communicate with us is like a Police Investigation, or even worst since they assume clearly that you are guilty! On Top of this, You can see on the Home Page of their website that they use very poor Marketing Pratices : Welcome Mandrill Customers! Here’s your migration guide. They want to take over the customers of Mandrill, their main competitor, with agressive Marketing. Don't be fooled by their low prices, there is NO service behind, and they use scammer practices
No more free plan since April 2016. :(
Actually, screw my previous comment. I take it back. They require business verification, and you have to jump through all these hoops for them to allow you to use their service, then beg them "oh pretty please" let me use your service oh wise Rackspace gods. Sod that, no time for that.
Update: managed to get second email confirmation working after being in touch with them via twitter, and decided to go with them due to mailgun's annoying company verification stuff which put me off.
This is definitely my favourite of the lot. Very good service, as to be expected from Rackspace. But also pretty cheap, which isn't so much to be expected from them!
I tried to add a second email to my account and it went straight into spam. Then the confirmation link inside didn't work (404). Then whitelisting my local domain didn't work, so now I'm stuck. Therefore, I have no interest in going any further as I can't be bothered waiting around for them to fix things.
great but they dont mention your DAILY LIMITS even on a paid plan
I bought sparkpost and they have some problem working with interspire which i got to know later. I asked them to give me time to fix things as i use interspire and you are the only one who need a patch to be added. Neither they refunded and keep billing me for no use. and nor they replied to my request. Handle with care.
La référence en matière d'emailing : tarifs exceptionnel, fonctionnalités complète et prise en main simple. A essayer au plus vite !