ZazaChat Vs IMsupporting
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Compare Zazachat vs IMsupporting
Name | IMsupporting Live Chat Software | Zazachat |
|---|---|---|
| Like | Likes 12 | Likes 1 |
| Image |  |  |
| Website | IMsupporting.com | zazachat.com |
| Description | UK based Live Chat Software provider. 100% webbased. The Live chat software is a Cloud based solution so you have no downloads. It contains all features you would expect from a live chat solution and available 24x7. No need to upgrade, install servers or anything else. With instant access you can be up and running within minutes. | ZaZaChat allows Live Chat, Live Call, Email and Knowledgebase management, it is a complete Help Desk Software for e-businesses ZaZaChat allows real time visitor monitoring and provides visitor demographics (Location, IP, ISP, Referrer) |
| Video |  |  |
| Free trial period | Yes 32 days + | |
| Pricing plans |
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| Launch date | Nov. 2nd 2009 | |
| Features | ||
| Web-based Application | Yes | Yes |
| Desktop Applications | Yes | |
| Native mobile application | Yes Android and Available webbased. | |
| Works for customers on mobile devices? | Yes | |
| Chat statistics | Yes | Yes Today's Stats: Visits, Views and Chat Sessions Stats are updated every 15 seconds |
| Multi-site | Yes | |
| Multiple operators | Yes | Yes |
| Conversation transcripts | Yes | |
| Offline messages | Yes | |
| Cobrowsing | - See where the end user is on a single webpage at any time | |
| Visual customization | Yes CSS based changes | |
| Visitor details | Yes | Yes |
| Predefined responses | Yes | Yes |
| International support | Yes UTF8 Compatible | |
| Clickpath Tracker | Yes | |
| Transfer to another operator | Yes Any operator can join and take over a chat session ( or co-chat ) | |
| Custom extensions | Yes | |
| Proactive chat triggers | Yes | |
| Visitor Monitoring | Yes | Yes Visitor State: Chatting, Browsing, Departed. Browsing visitors can be invited to chat proactively |
| Video chat | No | No |
| Remote screenshot | Yes View the pages your visitors are on in realtime. | No |
| API | - Limited public access | |
| Social Networks | ||
| Website | IMsupporting.com | zazachat.com |
| X (Twitter) | @imsupporting | |
| facebook.com/... | ||
| Link | IMsupporting Live Chat Software | Zazachat |
| Trial and Prices | Completely Free Account For advanced users, Multiple packages are available starting from £9.99/mo |
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