|IMsupporting Live Chat Software||Zopim|
UK based Live Chat Software provider. 100% webbased. The Live chat software is a Cloud based solution so you have no downloads. It contains all features you would expect from a live chat solution and available 24x7. No need to upgrade, install servers or anything else. With instant access you can be up and running within minutes.
Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query.
Zopim works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere.If looking for zopim alternative - check out http://ArcChat.com
|Free trial period||Yes 32 days +||Yes 14 days|
|Desktop Applications||Yes||- Through IM clients|
|Native mobile application||Yes Android and Available webbased.||No|
|Works for customers on mobile devices?||Yes||Yes Works on some mobile devices. HTML5 dashboard|
|Cobrowsing||- See where the end user is on a single webpage at any time||No|
|Visual customization||Yes CSS based changes||Yes|
|International support||Yes UTF8 Compatible||Yes|
|Transfer to another operator||Yes Any operator can join and take over a chat session ( or co-chat )||Yes|
|Proactive chat triggers||Yes||Yes|
|Remote screenshot||Yes View the pages your visitors are on in realtime.||No|
|API||- Limited public access||Yes|