History of ClickDesk

Last update Feb. 18^th 2016 2:00:33 PM

Creation date Oct. 11^th 2012 1:08:31 PM

• 
  Petr Janošík on Feb. 18^th 2016 2:00:33 PMReport

  Pricing plans

• 
  Alexis on Aug. 20^th 2013 10:55:01 AMReport

  Description

  ClickDesk is a combo of Live Chat, Voice Chat, Email Help Desk & Social Toolbar.

  ClickDesk is the fastest growing live chat and online engagement solutions provider in the industry today. We have added over 75,000 businesses in two years. Since our launch, we have been adding thousands of businesses monthly.

• 
  Vanina on Jan. 31^st 2013 11:18:50 PMReport

  Free trial period

  yes Free plan

  Pricing plans

  • Free Plan (1 agent with 30 chats/month)
  • Lite Plan: 9.9 dollars/month (unlimited chats...),
  • Pro Plan: 14.99 dollars/month (unlimited chats, multiple domains, SSL and integrations, white labeled...),

  Description

  ClickDesk is a combo of Live Chat, Voice Chat, Email Help Desk & Social Toolbar.

• 
  Yacine Elhamdaoui on Dec. 25^th 2012 9:38:31 PMReport

  Remote screenshot

  no

  Video chat

  no

  Cobrowsing

  yes

  Affiliate / Credit Program

  yes

• 
  sudarshan on Oct. 11^th 2012 1:52:13 PMReport

  Custom extensions

  yes

  Desktop Applications

  yes Through IM (Gtalk and Skype) on any device ( Mobile, PC, Tablet)

  Native mobile application

  no Access through Gtalk/Skype apps

  Offline messages

  yes Converted to tickets through built-in helpdesk

  Visual customization

  yes Full customization - White Label, Language, Themes, Color and Text.

• 
  sudarshan on Oct. 11^th 2012 1:40:49 PMReport

  Viewer

  public

• 
  sudarshan on Oct. 11^th 2012 1:39:45 PMReport

  Editor

  public

• 
  sudarshan on Oct. 11^th 2012 1:15:24 PMReport

  Website

  http://www.clickdesk.com/

  Video

  http://www.youtube.com/watch?v=4Yiyaz0k8yk

  Trial and Prices

  Free to $19.99

  Launch date

  2011-06-20

  Web-based Application

  yes

  Works for customers on mobile devices?

  yes

  Chat statistics

  yes

  Multi-site

  yes

  Multiple operators

  yes

  Conversation transcripts

  yes

  Offline messages

  yes Converted to tickets through built-in helpdesl

  Visual customization

  yes

  Visitor details

  yes

  Predefined responses

  yes

  International support

  yes

  Transfer to another operator

  yes

  Clickpath Tracker

  yes

  Proactive chat triggers

  yes

  Visitor Monitoring

  yes

  API

  yes

  Twitter

  https://twitter.com/ClickDesk

  Facebook

  https://www.facebook.com/Clickdesk

  Image

  http://socialcompare.com/u/1210/clickdesk-logo_668474df7f466894e4aeda17d5fce0a3.png http://socialcompare.com/u/1210/clickdesk-logo-1g6qc47s.png

  List of criteria (33)

  Image, Like, Website, Video, Trial and Prices, Launch date, Features, Web-based Application, Offline messages, Native mobile application, Works for customers on mobile devices?, Visitor Monitoring, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Proactive chat triggers, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, API, Transfer to another operator, Custom extensions, Cobrowsing, Video chat, Remote screenshot, Desktop Applications, Social Networks, Website, Twitter, Facebook