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History of LiveChat

Last update Feb. 14th 2024 5:21:22 PM
Creation date Mar. 15th 2011 9:06:30 AM
  • Alexis on Mar. 29th 2023 7:51:46 PM
    Image
    https://socialcompare.com/u/202303/livechat-logo-6wrble6d.svg
  • Vanina on Mar. 9th 2023 4:03:11 PM
    Pricing plans
    • Starter Plan: $20 / month / account
    • Team Plan: $41 / month / account
    • Business Plan: $59 / month / account
    • Enterprise Plan

    There's no limit of active chats going at any one time.

  • Vanina on Feb. 27th 2023 1:42:17 PM
    Video
    https://www.youtube.com/watch?v=GJVsT1TUS28
  • Vanina on Feb. 1st 2023 4:36:26 PM
    Pricing plans
    Facturation annuelle :
    • Débutant: $20/mois par agent
    • Equipe: $41/mois par agent
    • Business: $59/mois par agent
    • Entreprise: sur demande
    API
    yes Open API
    Video chat
    no
    International support
    yes 40+ langues disponibles.
  • Vanina on Feb. 1st 2023 4:38:27 PM
    API
    yes Open API
    Video chat
    no
  • Vanina on Feb. 1st 2023 4:31:20 PM
    Pricing plans
    Facturation annuelle :
    • Débutant: $20/mois par agent
    • Equipe: $41/month par agent
    • Business: $59/month par agent
    • Entreprise: sur demande
    Free trial period
    yes Testez les fonctionnalités de l’abonnement Équipe pendant 14 jours
  • Vanina on Feb. 1st 2023 4:25:41 PM
    Description

    LiveChat est un logiciel simple de support par chat, facile à utiliser.

    Répondez aux attentes de vos clients : Aider ceux qui en ont besoin. Entrez en contact avec les personnes visitant votre site et indiquez leur la marche à suivre.

    La plupart des problèmes peut être résolue immédiatement 8 fois sur 10, vous n’aurez même pas à traiter ce cas autrement car le problème aura été résolu pendant le chat.

    Livechat réalise ce que le téléphone et l'email ne peuvent pas accomplir eux-mêmes. Débarrassez-vous de longues files d’attente et surprenez vos clients avec des réponses instantanées.

    Disponible sur toutes les plateformes.

  • Vanina on Jun. 22nd 2021 12:59:06 PM
    Pricing plans
    • Starter Plan: $16 / month / account
    • Team Plan: $33 / month / account
    • Business Plan: $50 / month / account
    • Enterprise Plan

    There's no limit of active chats going at any one time.

  • Vanina on Jan. 27th 2021 2:40:06 PM
    Pricing plans
    • Starter Plan: $16 / month / account
    • Team Plan: $33 / month / account
    • Business Plan: $50 / month / account
    • Enterprise Plan: $149 / month / account

    There's no limit of active chats going at any one time.

  • Vanina on Jun. 11th 2019 12:14:20 AM
    Free trial period
    yes 14 days, no credit card required.
  • Vanina on Feb. 12th 2018 9:38:09 PM
    Pricing plans
    No limits of concurrent chats.
    • Starter Plan: $16/month for 1 account
    • Team Plan: $33/month per account
    • Business Plan: $50/month per account
    • Enterprise Plan: $149/month for 1 account
  • Vanina on Feb. 12th 2018 9:37:30 PM
    Pricing plans
    • Starter Plan: $16 / month / account
    • Team Plan: $33 / month / account
    • Business Plan: $50 / month / account
    • Enterprise Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Full pricing details available at: https://www.livechatinc.com/pricing/

  • daniel on Oct. 19th 2016 6:34:30 PM
    White Label solution
    yes White label version is available.
  • daniel on Oct. 19th 2016 6:28:22 PM
    Number of paid customers
    16000
    Live chat widget
    https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600_5c77faf926d0b187c992490e963d409e.png https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600-3jrhz951.png
    Trial and Prices
    30 days free trial available, no credit card required.

    • Starter Plan: $16 / month / account
    • Regular Plan: $30 / month / account
    • Team Plan: $33 / month / account
    • Enterprise Plan: $50 / month / account
    • Enterprise Plus Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Full pricing details available at: https://www.livechatinc.com/pricing/

    Affiliate / Credit Program
    yes 20% lifetime commission off every payment made by referred customers.
  • daniel on Oct. 19th 2016 5:58:32 PM
    Remote screenshot
    yes With the use of a 3rd party application.
    Cobrowsing
    yes With the use of a 3rd party application.
    Visual customization
    yes Several chat window themes to choose from. CSS customization, branding and white label version are available.
    International support
    yes 40+ languages available.
    Predefined responses
    yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
    Custom extensions
    yes 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other.
    Proactive chat triggers
    yes LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions.
    Visitor Monitoring
    yes Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions.
  • daniel on Oct. 19th 2016 5:23:36 PM
    Works for customers on mobile devices?
    yes Optimized for mobile devices does not require Flash to work.
    Chat statistics
    yes Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals).
    Multi-site
    yes There's no limit. One account can be used to manage multiple websites.
    Multiple operators
    yes Every user can have their own account. Different agent roles available.
    Conversation transcripts
    yes Chat transcripts are stored in LiveChat. Option to export archived transcripts.
    Offline messages
    yes Offline messages are saved as tickets, forwarded to a help desk or email address.
  • daniel on Oct. 19th 2016 4:52:41 PM
    Free trial period
    yes 30 days, no credit card required.
    Visitor Monitoring
    yes See the page URL that a website visitor is on and directly engage with them to answer page specific questions.
    Pricing plans
    • Starter Plan: $16 / month / account
    • Regular Plan: $30 / month / account
    • Team Plan: $33 / month / account
    • Enterprise Plan: $50 / month / account
    • Enterprise Plus Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Full pricing details available at: https://www.livechatinc.com/pricing/

    Description

    LiveChat serves as a premium live chat and help desk software for online sales and customer service.

    LiveChat allows online businesses to interact with customers on their website and be more accessible.

    Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.

    Key LiveChat advantages:
    • give customer service at any time of the day or night
    • interact with customers on the website
    • make extra sales from using the service
    • provide valuable business insight on website visitors

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/


    The fastest way to help customers

    Web-based Application
    yes Compatible with all up-to-date browsers.
    Desktop Applications
    yes Desktop apps for Windows and Mac OS X.
    Native mobile application
    yes Mobile applications for iPad, iPhone, and Android devices.
  • daniel on Oct. 18th 2016 10:22:03 AM
    Trial and Prices

    LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

    Key LiveChat advantages:

    • Increase of sales conversion rate up to 25%
    • Instant customer contact with sales people
    • Increase of customer satisfaction and loyality
    • Stunning looks and social media fanbase generation

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/

  • daniel on Oct. 18th 2016 10:11:47 AM
    Pricing plans

    No limits of concurrent chats.

    • Starter Plan: $16/month for 1 account
    • Regular Plan: $30/month for 1 account
    • Team Plan: $33/month per account
    • Enterprise Plan: $50/month per account
    • Enterprise Plus Plan: $149/month per account
  • daniel on Oct. 17th 2016 4:36:08 PM
    Screenshot
    https://socialcompare.com/u/1610/livechat-applications_22ef665361092afaaf8ca2d2229e31dd.png https://socialcompare.com/u/1610/livechat-applications-3jnnluc9.png
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