History of Netrox SC

Last update Jun. 2^nd 2016 4:45:13 PM

Creation date Jan. 20^th 2016 4:29:20 PM

Vitaly Kursitis on Jun. 2^nd 2016 4:45:13 PM
Facebook
https://www.facebook.com/netrox.sc.global
Twitter
https://twitter.com/netrox_sc
Michael Oporkov on Jan. 20^th 2016 5:16:27 PM
Pricing plans
- Free Lite version
  1 concurrent agent. Up to 20K visits/month
- Basic
  $ 9 per agent/month billed annually.
  $ 15 per agent billed monthly
- Pro
  $ 14 per agent/month billed annually.
  $ 24 per agent billed monthly
- http://www.netroxsc.com/pricing/
Michael Oporkov on Jan. 20^th 2016 5:14:46 PM
Pricing plans
Free Lite version 1 concurrent agent. Up to 20K visits/month Basic $ 9 per agent/month billed annually.
$ 15 per agent billed monthly Pro $ 14 per agent/month billed annually.
$ 24 per agent billed monthly http://www.netroxsc.com/pricing/
Michael Oporkov on Jan. 20^th 2016 4:59:04 PM
Video chat
no
Remote screenshot
no
Michael Oporkov on Jan. 20^th 2016 4:58:17 PM
Launch date
2011 Apr 11
Web-based Application
yes
IM (Google Talk, Jabber...) integration
no
Desktop Applications
no Web-interface with desktop notifications
Native mobile application
yes Android, iOS, Windows Phone
Works for customers on mobile devices?
yes Adapts to the device
Chat statistics
yes Chats summary and details
Multi-site
yes Unlimited websites.
Multiple operators
yes
Conversation transcripts
yes
Offline messages
yes Storing in system, sending to email
Cobrowsing
no
Visual customization
yes Fully customizable. Colors, dimensions, inscriptions, ... Designer tool or HTML-code upload on your choice
Visitor details
yes Geo, Useragent, Pages, Referrer, Search query, AdSystem, Custom fields, ...
Predefined responses
yes Canned messages with folders, autocomplete and live search. Both common and personal.
International support
yes English, Russian
Clickpath Tracker
yes
Transfer to another operator
yes Can be transferred to operator or department. Additional feature is invitation of another operator for joint service.
Custom extensions
yes
Proactive chat triggers
yes In PRO plan. Unlimited number of triggers with unlimited condition tree depth. Simple time-based auto-invitation for BASIC plan.
Visitor Monitoring
yes
API
yes Javascript API, Open API
Michael Oporkov on Jan. 20^th 2016 4:29:20 PM
Mode
70
Name
Netrox SC
Viewer
public
Editor
michael-oporkov-35pu8ad5
Category
livechat
Image
http://www.netroxsc.com/images/netrox/logo_small.png
Website
http://www.netroxsc.com
Description
Netrox SC is live chat software for real-time sales and customer support on the website.

Netrox SC has both free and inexpensive paid versions. 14-day trial period for testing PRO features.

Free live chat version has no time or chat limits and fits small websites perfectly.
- Netrox SC provides powerful engagement system with unlimited engagement scripts for PRO subscription plan.
- Fully customizable chat widgets. Powerful designer tool and the ability for complete replacement of native widget with your own code.
- Incoming chat request queue allows for creating multiple lines of service.
- Third-party systems integration is implemented as universal request builder. Prepared patterns are triggered by chat agents manually or by binding it to events such as closing the chat.
- and more
Free trial period
yes 14 days + Completely free version

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