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Banckle Chat

6
Banckle Chat provides you a feature rich, reliable, economical and highly customizable live chat platform, through which you can communicate with your website visitors and turn them into loyal customers. You can efficiently collaborate with the customers to know what they expect from your products and services. This live chat application helps you grow as a user-centered business.
Name
Banckle Chat
Websitebanckle.com/...
Videoyoutube.com/...
Free trial periodYes 14 days free trial
Pricing plansPlans
  • Free Plan (1 operator with 25 conversations/month)
  • Lite Plan: $9/month (1 operator, unlimited conversations),
  • Pro Plan: $29/month (4 operators, unlimited conversations),
  • Business Plan: $69/month (8 operators, white label edition, unlimited conversations)
  • Premium Plan: $129/month (15 operators, white label edition, unlimited conversations)
Terms
  • Monthly
  • Annual - 10% off
  • 2-Years - 30% off
Launch dateAug. 1st 2010
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integrationYes
Desktop ApplicationsYes Through IM clients
Native mobile applicationYes Android,IOS native application
Works for customers on mobile devices?Yes
Chat statisticsYes interactive graphs, customizable reports available
Multi-siteYes Unlimited in all plans
Multiple operatorsYes
Conversation transcriptsYes Saved on server, so can be accessed from any place at any time
Offline messagesYes
Cobrowsing- On plan
Visual customizationYes interface to customize the chat window as you want
Visitor detailsYes Support customized visitor information
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes Chat history is transferred along with the visitor.
Custom extensionsYes API, Many integrations (Zendesk, Salesforce, etc)
Proactive chat triggersYes Rule-based triggers
Visitor MonitoringYes
Video chatNo
Remote screenshotNo
APIYes
Social Networks
Twitter
Facebookfacebook.com/...
Websitebanckle.com/...
Livechat & Chatbot
English
Public
Public
Aug. 20th 2013 10:54:16 AM
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User reviews and comments

  • imranabid on Aug. 1st 2013 8:37:40 PM
    like this

    user friendly application with a sleek UI. Highly recommended !

  • Shahzad Yaseen on Aug. 1st 2013 3:57:11 PM
    like this

    Awesome live support and monitoring app

  • Muhammad Noman Ali on Aug. 1st 2013 3:29:08 PM
    like this

    Voted for Banckle Chat

  • William on Aug. 1st 2013 9:53:11 AM
    like this

    Vote for