Bornevia

Business > Enterprises > Livechat
2016-03-18 08:32:47

Bornevia brings all your customer service live chat, email, SMS, and social media conversations in one simple helpdesk platform. Save more time to deliver more amazing and personal support.

Live chat with Personalization, triggers, department, multi-agent chat, and Group chat
Bornevia
Websitehttps://www.bornevia.com/
Like 1
Video tourhttp://youtu.be/X6Y5i46oZZU
Free trial periodYes 17 days
Pricing plansPay only based on support channels. Starting from $3 to $20.
  • Live chat
  • Email
  • Social media
  • SMS
Launch date
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile applicationYes Android
Works for customers on mobile devices?Yes Stay on the page
Chat statisticsYes
Multi-siteYes Unlimited
Multiple operatorsYes Multi agent chat
Conversation transcriptsYes Integrated with your email, facebook, and twitter
Offline messagesYes Auto responder available and set your own business hours
Cobrowsing
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes
Clickpath Tracker
Transfer to another operatorYes
Custom extensionsYes Email, Twitter, Facebook, and API
Proactive chat triggers
Visitor Monitoring
Video chatNo
Remote screenshotNo
APIYes
Social Networks
Websitehttps://www.bornevia.com/
Twitterhttps://twitter.com/Bornevia
Facebookhttps://www.facebook.com/bornevia/?fref=ts&ref=br_tf
  • 2016-03-17 09:40:22
    2016-03-18 08:32:47
  • Livechat
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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