Name | Firehose Chat |
|---|---|
| Website | getfirehosechat.com |
| Video |  |
| Free trial period | Yes Free Software |
| Pricing plans | Free: complete chat service, push notifications, see where visitors are on a map Premium: $14.99/month, invite multiple users, customize the look of your chat box and see your complete chat history |
| Launch date | Jul. 1st 2014 |
| Features | |
| Web-based Application | Yes Browser app available |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Yes Native mac app available |
| Native mobile application | Yes iOS, Android apps available |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes Complete chat history with premium account |
| Multi-site | Yes Can put on any site that you own |
| Multiple operators | Yes Yes, with Premium |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | |
| Visual customization | Yes Yes, with premium |
| Visitor details | Yes Visual map of their location |
| Predefined responses | Yes |
| International support | Yes |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | |
| Proactive chat triggers | |
| Visitor Monitoring | |
| Video chat | No |
| Remote screenshot | |
| API | |
| Social Networks | |
| @firehosechat | |
| facebook.com/... | |
| Website | getfirehosechat.com |
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