Kayako SupportSuite

Business > Enterprises > Help Desk
2016-02-15 17:05:10
Livechat alternatives comparison 2016 UPDATED
Kayako SupportSuite
Websitehttp://www.kayako.com/
Screenshot
Live chat widget
Free trial period
Pricing plans$24 / agent / month
Launch date2001
Features
Web-based ApplicationNo
IM (Google Talk, Jabber...) integration
Desktop ApplicationsYes
Native mobile applicationNo
Works for customers on mobile devices?
Chat statisticsNo
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingNo
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes
Custom extensionsNo
Proactive chat triggersYes
Visitor MonitoringYes
Video chatNo
Remote screenshotYes
APIYes
Social Networks
Like 1
Websitehttp://www.kayako.com/
Twitterhttp://www.twitter.com/kayako
Facebookhttp://www.facebook.com/kayako
  • 2011-01-01 22:00:36
    2016-02-15 17:05:10
  • Help Desk
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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