MoChapp
Likes 1
MoChapp is a simple, reliable and secure Online
Chat system designed to increase the sales of it’s users and
improve their customer service. Easy to install directly on your
website in less than 5 minutes!
Name | MoChapp |
|---|---|
| Website | mochapp.com |
| Video | |
| Free trial period | Yes Yes 1 Month FREE Platinum account |
| Pricing plans |
|
| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | No |
| Desktop Applications | Yes |
| Native mobile application | - |
| Works for customers on mobile devices? | Yes Yes |
| Chat statistics | Yes Detailed statistics and charts. Unique Missed Customers statistics |
| Multi-site | Yes Unlimited number of sites can be added for no additional charge |
| Multiple operators | Yes One operator for the free version and unlimited for the rest. |
| Conversation transcripts | Yes Yes. Has quick access to previous conversation with the customers |
| Offline messages | Yes |
| Cobrowsing | No |
| Visual customization | Yes Fully customizable of the chat window |
| Visitor details | Yes |
| Predefined responses | Yes Canned messages |
| International support | Yes |
| Clickpath Tracker | No |
| Transfer to another operator | Yes Yes, can be grouped by departments for easier use |
| Custom extensions | Yes |
| Proactive chat triggers | Yes By time spend on the website |
| Visitor Monitoring | Yes |
| Video chat | No |
| Remote screenshot | No |
| API | Yes |
| Social Networks | |
| Website | mochapp.com |
User reviews and comments
Very simple and efficient!