Newlink

Business > Enterprises > Livechat
2016-06-06 16:45:01
S’appuyant sur la technologie WebRTC, NewLink est une solution de communication en temps réel qui s’intègre totalement à votre Centre de Contact. Améliorez l’expérience client et la qualité d’accueil grâce au Click to Call, Click to Chat et Click to Video. Prenez le contrôle de l’écran client afin de conseiller au mieux et partagez tout sorte de documents.
Newlink
Websitehttp://www.crcexpertise.fr
Like 0
Video tour
Free trial period
Pricing plans
Launch date2016-07-31
Features
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile application
Works for customers on mobile devices?Yes
Chat statistics
Multi-site
Multiple operators
Conversation transcripts
Offline messages
CobrowsingYes
Visual customizationYes
Visitor details
Predefined responses
International support
Clickpath Tracker
Transfer to another operator
Custom extensions
Proactive chat triggers
Visitor Monitoring
Video chat
Remote screenshot
API
Social Networks
Websitehttp://www.crcexpertise.fr
Twitterhttps://twitter.com/CRCExpertise
Facebookhttps://www.facebook.com/CRCExpertise/
  • 2016-06-06 12:08:33
    2016-06-06 16:45:01
  • Livechat
    Français
  • Unlisted
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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