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TalkToCustomer

1
TalkToCustomer vous aide à entrer en contact avec vos internautes. Elle vous rend plus efficace dans les actions que vous menez sur votre site Internet. Le chat vous permet de nouer un lien plus qualitatif avec vos clients et vos prospects.
Name
TalkToCustomer
Websitetalktocustomer.com
Video
Free trial period
Pricing plans
Launch date
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop ApplicationsYes Oui, grâce à Adobe AIR
Native mobile applicationYes
Works for customers on mobile devices?Yes
Chat statisticsYes
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingNo
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes Any languages from visitor view + 7 languages for agent's UI
Clickpath Tracker
Transfer to another operatorYes TalkToCustomer Enterprise
Custom extensionsYes API
Proactive chat triggers
Visitor MonitoringYes
Video chatNo
Remote screenshot
APIYes
Social Networks
Twitter
Facebook
Websitetalktocustomer.com
Livechat & Chatbot
Français
Public
Public
Nov. 20th 2012 10:30:22 AM
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