UserThought

Business > Webmaster
2012-02-04 16:25:48
UseThought provides feedback form and widget together with analytics and it is customizable, cross-browser, localized, SSL secured, easy to integrate and has integration with JIRA issue manager.

Additionally, the form has ability to highlight & annotate some fragment of your webpage and send together with a feedback message, auto-calculated custom JavaScript variables, feedback categories and user rating.
Customer feedback software
UserThought
Websitehttp://userthought.com
Like 4
Video tour
Design
Company logoYes
CSS customizationYes
Features
File attachmentsNo
Custom fields into formsYes auto filled-in custom fields
Private communitiesNo
Twitter supportNo
Facebook supportNo
Mobile supportYes works on iPhone/iPad/Android/Opera Mini/Opera Mobile
Export filesYes exports to XML, Excel, PDF, CSV, ODS
WidgetsYes customizable widget per each form
Multi-languageYes English (default), Spanish, German, Slovak, Hungarian, Russian, Ukrainian and Japanese (日本語). Request more.
Spam filter-
Vote fraud detectionNo
Crowdsourced moderationNo no need of moderation for forms
APIYes JavaScript Feedback Form API
Restrict accessYes Data is securely saved
Domain aliasing- no need for that as feedback form is already on the same domain as website
AnalyticsYes On-Demand Feedback Analytics
CRM integrationNo
Other integrationYes Atlassian JIRA issue manager
Automatic responsesYes Visitors get immediate delivery status responce
Pricing
Free versionYes Ultimate FREE plan includes 1 customized feedback form & widget, basic analytics, email notification, feedback inbox & SSL security.
Trial and Prices19.99$/month Pro plan (advanced analytics, feedback categories, JIRA integration, custom variables, standalone installation, API, two form look'n'feels);

29.99$/month Pro X2 plan - two Pro plans in one account;

Custom - new functionality or integration requested by you.
Social Networks
Facebook
Twitterhttp://www.twitter.com/UserThought
Bloghttp://userthought.com/blog
  • 2012-02-04 16:19:50
    2012-02-04 16:25:48
  • Webmaster
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Posted 2012-03-30 20:02:36 by Nataliya Fundyga
  • voted for this Item (Like)
    Very useful tool
    Posted 2012-03-30 17:59:04 by Sasha Chuma
  • voted for this Item (Like)
    the great product! Also i like that most of features are free so it's easy to evaluate how it helps to improve gathering feedback for my web site
    Posted 2012-03-30 17:38:48 by vs
  • voted for this Item (Like)
    Best Value
    Posted 2012-02-04 16:20:41 by David Morr

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