Vision Helpdesk

Business
2015-04-19 12:20:57
Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal makes it true satellite helpdesk.
Online helpdesk software
Vision Helpdesk
Websitehttps://www.visionhelpdesk.com
Like 4
Launch date2007-01-01
CreatorVision Helpdesk
LicenseProprietary
Implementation language(s)PHP, AJAX
Back endMySQL
SaasYes
On Premise VersionYes
Free planYes 30 days free trial
Starting price7 USD for saas and download
Price
Overall rating2.0 1 rating
Video tour
APIYes
Social Networks Integration
Trial and Prices
  • 30 day free trial
  • on demand: starts from $24/month UNLIMITED STAFF
  • to install: starts from $599 one time fee for UNLIMITED STAFF

Chat statistics
Native mobile applicationYes
Conversation transcripts
Offline messages
Visual customization
Multi-siteYes
Visitor details
International supportYes
Multiple operatorsYes
Transfer to another operator
Custom extensions
Mobile support
Multi-language
Cobrowsing
Visitor Monitoring
Affiliate / Credit ProgramYes
Sent emails
CalendarYes
Video chat
WYSIWYGYes
Alerts / EscalationYes
Web-based Application
Desktop Applications
Free version
Phone Support
Email Support
Service Level Agreement (SLA)Yes
Social Network IntegrationYes
Group User Controls
Custom FieldsYes
Web
Email ParsingYes
Multi-Language Staff and Client PortalsYes
Two-Way Email ParsingYes
Ticket BillingYes
Multiple Company SupportYes
Multiple Product SupportYes
WorkFlowYes
AutomationYes
SMS AlertsYes
Ticket ViewsYes
WHMCS IntegrationYes
Satellite FeatureYes
Client ManagementYes
3rd Party Integration and HooksYes
Custom ReportingYes
Ticket PinningYes
LDAP/AD integration
networkedhelpdesk.org
Price Advanced
  • 2011-05-23 09:21:13
    2015-04-19 12:20:57
  • Business
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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