LibChat

Internet > Communications
2012-08-02 18:27:38
Meebo Alternatives
LibChat
Site webhttp://springshare.com/libanswers/
TarifsDependent on student population. (Waiting for quote.)
EmbeddableOui Widget
Multiple UsersYes
Help Guides & Instructional MaterialWebinars, instructional documentation and online training offered.
Chat transcriptsYes - can be emailed to patron after chat - can be deleted
Privacy featuresPatron data securely stored in Springshare database; purge on request; SMS numbers never displayed; "We will never sell, distribute, or misuse patron information in any way"
Privacy (Both staff and public)Both staff and public can remain anonymous.
Stats/report generationOui Extensive analytical tools. http://www.springshare.com/libanswers/features.html
File attachmentNon
Customizable appearanceOui
Customizable notificationsOui
Host (Canada or other?)U.S. Also includes a free custom domain of your choice (e.g., answers.school.edu, or reference.yourlib.org)
Networks supportedNone: not based on Jabber protocol
Cross-platformAll major browsers
Transfer chatsOui
Other Libraries Using PlatformLibChat is not yet fully functional. They plan to have LibChat functioning before Meebo is retired.
TrialOui
Notable FeaturesLibChat comes with LibAnswers. Library can create a FAQ section using questions asked.
  • 2012-06-21 18:48:25
    2012-08-02 18:27:38
  • Communications
    English
  • Publique
    Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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