Netrox SC is live chat software for real-time sales and customer support on the website.

Netrox SC has both free and inexpensive paid versions. 14-day trial period for testing PRO features.

Free live chat version has no time or chat limits and fits small websites perfectly.

  • Netrox SC provides powerful engagement system with unlimited engagement scripts for PRO subscription plan.
  • Fully customizable chat widgets. Powerful designer tool and the ability for complete replacement of native widget with your own code.
  • Incoming chat request queue allows for creating multiple lines of service.
  • Third-party systems integration is implemented as universal request builder. Prepared patterns are triggered by chat agents manually or by binding it to events such as closing the chat.
  • and more
Comparatif des solutions professionnelles de support par chat
Netrox SC
Site webhttp://www.netroxsc.com
J'aime 1
Vidéo
Période d'essai gratuiteOui 14 days + Completely free version
Tarifs
  • Free Lite version
    1 concurrent agent. Up to 20K visits/month
  • Basic
    $ 9 per agent/month billed annually.
    $ 15 per agent billed monthly
  • Pro
    $ 14 per agent/month billed annually.
    $ 24 per agent billed monthly
  • http://www.netroxsc.com/pricing/

Date de lancement2011 Apr 11
Fonctionnalités
Application WebOui
IM (Google Talk, Jabber...) integrationNon
Applications bureau (desktop)Non Web-interface with desktop notifications
Support MobileOui Android, iOS, Windows Phone
Fonctionne pour les utilisateurs sur mobile ?Oui Adapts to the device
Statistiques du chatOui Chats summary and details
Multi-siteOui Unlimited websites.
Opérateurs multiplesOui
Transcriptions des conversationsOui
Messages hors ligneOui Storing in system, sending to email
CobrowsingNon
Personnalisation de l'apparenceOui Fully customizable. Colors, dimensions, inscriptions, ... Designer tool or HTML-code upload on your choice
Profil des visiteursOui Geo, Useragent, Pages, Referrer, Search query, AdSystem, Custom fields, ...
Réponses pré-enregistréesOui Canned messages with folders, autocomplete and live search. Both common and personal.
MultilingueOui English, Russian
Contrôle de la navigation utilisateurOui
Transfert entre opérateursOui Can be transferred to operator or department. Additional feature is invitation of another operator for joint service.
Extensions personnaliséesOui
Discussion proactiveOui In PRO plan. Unlimited number of triggers with unlimited condition tree depth. Simple time-based auto-invitation for BASIC plan.
Suivi des visitesOui
Video chatNon
Capture d'écran à distanceNon
APIOui Javascript API, Open API
Réseaux sociaux
Site webhttp://www.netroxsc.com
Twitterhttps://twitter.com/netrox_sc
Facebookhttps://www.facebook.com/netrox.sc.global
  • 2016-01-20 16:29:20
    2016-06-02 16:45:13
  • English
  • Publique
    Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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