VisionFlow is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, IT service management (ITSM), CRM, asset/inventory management and much more.
Customer Support Software
VisionFlow
Mis à jour2014-08-18 14:09:47
Site webhttp://www.visionproject.se
Dernière version7.5.1
Microsoft Outlook IntegrationIntegrated with emails and Calendar for meetings and recurring tasks
Business Rules EngineOui
Customer Self Service OptionOui
Trouble TicketingOui
Self Service PortalOui
Online ForumsOui
Mobile AccessOui
Integrated Knowledge BaseOui
Email TrackingOui
Download Manager
Data Import/ExportOui
Customizable ReportingOui
Customizable FunctionalityOui
Customizable FieldsOui
Customer ManagementOui
Customer QueuingOui
Chat FunctionalityOui
Alerts / EscalationOui
Automatic Customer NoticesOui
Call TrackingOui
Mobile versionOui
  • 2012-01-14 23:07:14
    2014-08-18 14:09:47
  • English
  • Publique
    Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Commentaires

  • a voté pour ce Elément (J'aime)
    This one is very good, I was using it for a long time, but tehn I have found Redmine Help Desk and I think it is better, more clever and easier. http://www.redminehelpdesk.com/
    English Posté 2013-05-29 10:55:49 par kkubova
  • a voté pour ce Elément (J'aime)
    Posté 2012-01-14 23:07:28 par Jonas

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