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Webseitespringshare.com/...libraryh3lp.comtrillian.imzoho.com/...chatango.com
Aktualisieren2012-08-02 18:27:382012-08-02 18:27:382013-06-18 20:29:342023-03-31 05:41:332012-12-19 16:00:08
Preisgestaltung
Preis$499 annuallyfrom $180 annually, depends on institution size; SMS begins at $50 per 1000 msgs
libraryh3lp.com/...
Note: My Customer Cloud version of this product identical in every respect except pricing; .20 per chat*; 0.03 per SMS

Free; $12 annually for Pro versionFreeFree
Kostenlose TestphaseJaJa 90 daysNein N/ANein N/ANein N/A
Eigenschaften
Cross-platformAll major browsersAll major browsersAll major browsers; client works on Windows and MacAll major browsersAll major browsers
Networks supportedNone: not based on Jabber protocolAIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/JabberAIM, MSN, Yahoo!, Facebook, Twitter, Google Talk, ICQ, Jabber/XMPP, Windows Live, IRC, BonjourGoogle, Facebook, Yahoo, MSN, AIM, ICQ, MySpace, JabberNone
Concurrent operators2UnlimitedMultiple connections to same account permitted11 per room; can create unlimited rooms
Flash-basedNeinNein- web version only- Sound options are flash-basedJa
Chat transcriptsJaJa can be toggled on/offJaJa can be purgedJa
LibAnswers/Guides integrationJaJa Works with Libguides; some LibAnswers integration possible. http://docs.libraryh3lp.com/libguides.htmlNeinJa Can add widget to LibGuidesNein
SMSJaJa- Workaround using AIM hack- Workaround using Google Voice & GVMax or AIM hackNein
Twitter integrationJa- In developmentJaNeinNein
EmbeddableJa WidgetJa Widget (includes "float over" and "pop out" options)NeinJa Widget - similar to meeboJa
Mobile-friendly widgetJaJaJa Mobile appJa- Flash rules out iOS
Customizable appearanceJaJa- skins available for Windows clientJaJa
Multiple queuesJaJaNeinNeinNein
Transfer chatsJaJaNeinNeinNein
Stats/report generationJa Extensive analytical tools. http://www.springshare.com/libanswers/features.htmlJa Extensive reporting tools available; stats also available via API.NeinNeinNein
Custom APIsNeinJa APIs and "hackable code"Nein Pro version can be extended by pluginsNeinNein
Local client availableNeinJa through Pidgin, Adium, Psi, any XMPP/Jabber client, including mobile clients.JaJa through Pidgin or Trillian or GajimNein
File attachmentNeinJa 20 meg maxJa- can only send to registered Zoho usersNein
AdsNeinNeinJa in free version; No ads in ProNeinJa in user profiles
Audio/videoNeinNein- Audio onlyJa- uses Adobe Flash
Customizable notificationsJaJa Standard away message or hide widget when offlineJa- Simple status updates only; no pop-up notifications- Yes, with free MessageCatcher download (Windows only)
Privacy featuresPatron data securely stored in Springshare database; purge on request; SMS numbers never displayed; "We will never sell, distribute, or misuse patron information in any way"Library can purge its own data independently; anonymize identifying information; SSL encryption; no ads; no data mining128-bit Blowfish encryption built-inSSL; chat history can be purged"We do not read private one-on-one conversations that occur in Chatango...We do store your IPs, and use cookies to identify users, just like every other site in the world. When you send a message in a group chat, your IP address is visible to the chat owner and to the chat moderators, that the chat owner creates. We don't store your passwords, just their HMAC's. We do not store any credit card numbers when you support Chatango. We do not sell your email addresses to spammers or marketing agencies. And there is no spyware and no adware in MessageCatcher."
Customer supportJaJa- Support via email for Pro customersJaNein