ZazaChat Vs IMsupporting
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Compare Zazachat vs IMsupporting
Name | IMsupporting Live Chat Software | Zazachat |
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Like | Likes 12 | Likes 1 |
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Website | IMsupporting.com | zazachat.com |
Description | UK based Live Chat Software provider. 100% webbased. The Live chat software is a Cloud based solution so you have no downloads. It contains all features you would expect from a live chat solution and available 24x7. No need to upgrade, install servers or anything else. With instant access you can be up and running within minutes. | ZaZaChat allows Live Chat, Live Call, Email and Knowledgebase management, it is a complete Help Desk Software for e-businesses ZaZaChat allows real time visitor monitoring and provides visitor demographics (Location, IP, ISP, Referrer) |
Video | ||
Free trial period | Yes 32 days + | |
Pricing plans |
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Launch date | Nov. 2nd 2009 | |
Features | ||
Web-based Application | Yes | Yes |
Desktop Applications | Yes | |
Native mobile application | Yes Android and Available webbased. | |
Works for customers on mobile devices? | Yes | |
Chat statistics | Yes | Yes Today's Stats: Visits, Views and Chat Sessions Stats are updated every 15 seconds |
Multi-site | Yes | |
Multiple operators | Yes | Yes |
Conversation transcripts | Yes | |
Offline messages | Yes | |
Cobrowsing | - See where the end user is on a single webpage at any time | |
Visual customization | Yes CSS based changes | |
Visitor details | Yes | Yes |
Predefined responses | Yes | Yes |
International support | Yes UTF8 Compatible | |
Clickpath Tracker | Yes | |
Transfer to another operator | Yes Any operator can join and take over a chat session ( or co-chat ) | |
Custom extensions | Yes | |
Proactive chat triggers | Yes | |
Visitor Monitoring | Yes | Yes Visitor State: Chatting, Browsing, Departed. Browsing visitors can be invited to chat proactively |
Video chat | No | No |
Remote screenshot | Yes View the pages your visitors are on in realtime. | No |
API | - Limited public access | |
Social Networks | ||
Website | IMsupporting.com | zazachat.com |
@imsupporting | ||
facebook.com/... | ||
Link | IMsupporting Live Chat Software | Zazachat |
Trial and Prices | Completely Free Account For advanced users, Multiple packages are available starting from £9.99/mo |
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