History of VisionFlow

Last update Nov. 23^rd 2015 10:55:46 PM

Creation date Jan. 14^th 2012 11:07:14 PM

• 
  Joel on Nov. 23^rd 2015 10:55:46 PMReport

  Project Management

  yes

• 
  Joel on Nov. 21^st 2015 6:59:34 PMReport

  Mobile version

  - They show a tablet and mobile on their website but can't find any apps

• 
  Joel on Nov. 21^st 2015 6:19:09 PMReport

  Mobile version

  yes They show a tablet and mobile on their website but can't find any apps

• 
  Joel on Nov. 21^st 2015 12:21:39 AMReport

  List of criteria (38)

  Link, Last update, Website, Latest version, Price per licence, Free trial, Microsoft Outlook Integration, Business Rules Engine, Customer Self Service Option, Export data, Trouble Ticketing, Self Service Portal, Online Forums, Mobile Access, Integrated Knowledge Base, Email Tracking, Download Manager, Document sharing and storage, Data Import/Export, Customizable Reporting, Customizable Functionality, Customizable Fields, Customer Management, Customer Queuing, Chat, Inbuillt Browser Chat, Alerts / Escalation, Automatic Customer Notices, Call Tracking, Mobile version, Download manager, Online document editing, Visual customization, Shared Calendar, SaaS, Languages, Twitter, CRM

• 
  Joel on Nov. 21^st 2015 12:19:31 AMReport

  CRM

  yes

• 
  Jonas on Sep. 5^th 2014 1:25:21 PMReport

  Free trial

  20 days free trial! No strings attached. No credit card needed.

  Export data

  yes

  Price per licence

  Starts from $26/19 EUR

  List of criteria (37)

  Link, Last update, Website, Latest version, Price per licence, Free trial, Microsoft Outlook Integration, Business Rules Engine, Customer Self Service Option, Export data, Trouble Ticketing, Self Service Portal, Online Forums, Mobile Access, Integrated Knowledge Base, Email Tracking, Download Manager, Document sharing and storage, Data Import/Export, Customizable Reporting, Customizable Functionality, Customizable Fields, Customer Management, Customer Queuing, Chat, Inbuillt Browser Chat, Alerts / Escalation, Automatic Customer Notices, Call Tracking, Mobile version, Download manager, Online document editing, Visual customization, Shared Calendar, SaaS, Languages, Twitter

• 
  Jonas on Sep. 5^th 2014 1:18:43 PMReport

  Image

  http://socialcompare.com/u/1409/visionflowlogo_05853f2c273e6c1bd203ca16b9de3551.gif http://socialcompare.com/u/1409/visionflowlogo-2fvwjy0t.gif

  Latest version

  10.4

  Online document editing

  yes

  SaaS

  SaaS version - no installation needed Installed version - available by quote

  Languages

  English, German, French, Spanish, Swedish, Norwegian, Czech, Russian and Polish. Danish coming soon.

  Download manager

  yes

  Download Manager

  yes

  Inbuillt Browser Chat

  yes

  List of criteria (35)

  Link, Last update, Website, Latest version, Microsoft Outlook Integration, Business Rules Engine, Customer Self Service Option, Trouble Ticketing, Self Service Portal, Online Forums, Mobile Access, Integrated Knowledge Base, Email Tracking, Download Manager, Document sharing and storage, Data Import/Export, Customizable Reporting, Customizable Functionality, Customizable Fields, Customer Management, Customer Queuing, Chat, Inbuillt Browser Chat, Alerts / Escalation, Automatic Customer Notices, Call Tracking, Mobile version, Download manager, Online document editing, Visual customization, Shared Calendar, SaaS, Languages, Twitter, Export data

• 
  Jonas on Aug. 18^th 2014 2:09:47 PMReport

  On Premise Version

  yes

• 
  Jonas on Aug. 18^th 2014 2:07:04 PMReport

  Website

  http://visionflow.com

  Description

  VisionFlow is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, IT service management (ITSM), CRM, asset/inventory management and much more.

  Starting price

  19 EUR per user per month for base module

  Name

  VisionFlow

• 
  Jonas on Sep. 18^th 2013 8:06:29 PMReport

  Self Help / KB / Forums

  yes

  Trial and Prices

  • 20 day free trial
  • on demand (SAAS): starts from $23/month/agent
  • To install: starts from $349 per agent

  
  

• 
  Jonas on Sep. 18^th 2013 8:04:27 PMReport

  Email Parsing

  yes

  Multi-Language Staff and Client Portals

  yes

  Two-Way Email Parsing

  yes

  Ticket Pinning

  yes

  Custom Reporting

  yes

  3rd Party Integration and Hooks

  yes

  Custom Fields

  yes

  Client Management

  yes

  Satellite Feature

  yes

  WHMCS Integration

  no

  Social Network Integration

  -

  Ticket Views

  yes

  SMS Alerts

  yes

  Service Level Agreement (SLA)

  yes

  WYSIWYG

  yes

  Automation

  yes

  WorkFlow

  yes

  Multiple Product Support

  yes

  Multiple Company Support

  yes

  Ticket Billing

  -

  Transfer to another operator

  yes

  Visitor details

  yes

• 
  Jonas on May 20^th 2013 2:42:06 PMReport

  Import from external resources (GoogleDocs, etc)

  yes

• 
  Vanina on Nov. 26^th 2012 2:55:12 PMReport

  Website

  http://www.visionproject.se

• 
  Vanina on Nov. 26^th 2012 2:54:47 PMReport

  Website

  http://visionprojecthq.se

• 
  Jonas on Jun. 29^th 2012 4:34:07 AMReport

  Public Feedback System

  yes

• 
  flexjoly on Jun. 5^th 2012 8:24:15 PMReport

  wel of niet

  no te duur

• 
  Peter Savichev on May 22^nd 2012 8:34:12 PMReport

  Subtasks

  yes

• 
  Jonas on Apr. 12^th 2012 10:06:42 PMReport

  Public Feedback System

  no

  Micro- blogging Status Updates

  yes

  Phone conferencing

  no

  Social Share

  no

• 
  Jonas on Apr. 12^th 2012 10:02:26 PMReport

  FAQ/Knowledgebase

  yes

  Email support

  yes

  Livechat support

  yes

  Public Feedback System

  no Very soon

  Video tutorials

  yes

  Live video brodcast (events, webinars)

  yes

  Twitter support

  yes

  Phone Support

  yes

  Microsoft Office Integration

  yes

  Google Apps integration

  no

  Import Basecamp data

  no

  Freshbooks integration

  no

  Link contacts with tasks/projects

  yes

  Tasks management

  yes

  Project Milestones

  yes

  Automatic Tracking timer

  yes

  Custom fields

  Yes, on all major objects (project, issue/task, companies, contacts/users, contracts, assets), with complete audit trail of changes

  Mobile version

  yes

  SSL Security

  yes

  OpenID Authentication

  no

  Export data

  yes

  Schedule meetings

  yes

  Contacts Address Book

  yes

  Shared Calendar

  yes

  Free trial period

  yes

• 
  Jonas on Jan. 15^th 2012 3:02:17 AMReport

  Description

  VisionProject is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, service management (ITIL), CRM, asset/inventory management and much more.

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