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| Last update | Feb. 5th 2014 11:43:20 AM | Dec. 10th 2015 7:58:41 PM | Mar. 23rd 2013 10:55:30 PM | Oct. 30th 2014 3:44:58 AM | Aug. 14th 2016 2:41:39 PM | Mar. 24th 2013 10:10:02 PM | Mar. 26th 2021 1:58:10 PM | Jan. 12th 2015 4:00:22 PM | Mar. 23rd 2013 10:55:30 PM | May 31st 2013 12:57:56 AM | Feb. 13th 2016 8:01:48 PM | Mar. 4th 2014 6:34:39 PM | Jan. 2nd 2016 11:28:23 PM | May 29th 2013 9:55:25 PM | Jun. 22nd 2014 12:56:16 PM | Dec. 13th 2015 4:49:50 PM | Feb. 13th 2016 8:01:48 PM | Jul. 6th 2015 8:23:58 PM | Jun. 22nd 2013 10:52:57 PM | Mar. 31st 2023 5:41:23 AM | Feb. 13th 2016 8:01:48 PM | Mar. 10th 2026 9:49:30 AM | Feb. 13th 2016 8:01:48 PM | Mar. 23rd 2013 9:25:48 PM | Jan. 12th 2015 3:51:58 PM | Nov. 3rd 2016 2:43:09 PM | Dec. 2nd 2013 5:17:24 PM | Mar. 23rd 2013 6:10:22 PM | Jun. 9th 2026 3:06:52 PM | Nov. 4th 2022 8:51:13 PM | Apr. 28th 2014 6:31:22 PM | Jan. 10th 2016 4:59:02 PM | May 14th 2024 1:19:56 PM |
| Website | ciel.com/... | batchbook.com | capsulecrm.com | civicrm.org | cubesocial.com | dunegestion.com | microsoft.com/... | ebp.com | entreprise-facile.net/... | highrisehq.com | inescrm.com | insightly.com | simpleCRM.fr | maximizer.com/... | mynelis.com/... | netkeeper.com/... | nimble.com | reallysimplesystems.com/... | salesforce.com/... | salesnexus.com | sellsy.com | crm-pour-pme.fr | smartplace.fr | sugarcrm.com/... | tilkee.fr | vtiger.com | webcrm.com/... | karanext.com | worketc.com | getxpp.com/... | zoho.com/... | ezus.io | |
| Pricing | |||||||||||||||||||||||||||||||||
| Free plan | No | No | - Trial 30d | Yes 10MB 2users 250contacts | Yes opensource | Yes 2 users 500 contacts | Yes Logiciel Facturation | - Free trial 30d | - trial | Yes 3 user,25Mo | No | Yes 2 users FREE | Yes Indefinite free usage for up to 3 users | - 15 days | - trial 30d | - 15j essai | No | - Trial 14d | Yes 2 users 100 accounts, no mail connect, 100Mb | - Free trial 30d (7d for contacts) | No | - Trial 15 days | - 15 free trial days | Yes 1GB 1user 1000mail/m | - Trial 7d | - 14 days | - Trial 15d | - Trial 14d | No | No | Yes 10 users (no connect) 250Mb tot, | No | |
| Starting price | € 228 1 poste | $ 25 /user/month max 5 users | $ 240 /y no user limit, 2000cont. 5GB | $ 144 / user | € 39 /user | € 79 1 pc | € 180 /y 3usr,1GB | € 99 / user/ y | $ 84 / user | € 192 /y 1usr/2000cont/1Go | € 216 /y/2usr | € 144 /y 3users (+1user, max 5) 200 acc. no connect. | € 48 /y /user contact only | € 90 excl. VAT per year per user | $ 420 /y /user | € 19 / mois/ user ou 39€ / mois/ user | £ 432 /y 2users no connect. | $ 780 /y 2users | 350 /user capex, 85F opex | $ 144 /y /user (single currency) 250Mb/user | € 75 / month | ||||||||||||
| Price | € 449 2 postes | $ 600 /y no limit, 10Kcont. 15GB | £ 96 /y /user 2GB 50Kcont | € 39 /user | $ 528 /user/y | € 199 1 pc (max 3) or 17€/m? | € 360 /y 6usr,5GB | € 600 / user / y | $ 84 / year | € 468 /y 15usr/10000cont/10Go | $ 468 /y /user | € 1,200 /y/5usr+CRM | $ 180 /y/user | € 1,368 /y 7users +connect. | € 324 /y /user Group | € 10 | € 600 excl. VAT per year (5 users) | € 239 /y no limit | $ 540 /y /user | £ 648 /y 2users | $ 390 /y/user (10users) | $ 252 /y /user (w mobile+connect.) | € 75 / month | ||||||||||
| Price Advanced | $ 1,200 /y no limit, 30000cont. 30GB | € 59 / user | € 340 1 pc (max 10) or 27€/m? | € 600 /y ill.,50GB | € 1,200 / user/ y | € 948 /y 40usr | € 540 /y /user | € 1,620 /y /user Enterprise | € 1,000 excl. VAT per month (5 users) | $ 720 /y /user | $ 340 /y /user (20users) | $ 408 /y /user (with Files) | € 100 / month | ||||||||||||||||||||
| Features | |||||||||||||||||||||||||||||||||
| CRM | Yes | Yes | Yes | Yes | Yes 7,50 € | Yes module CRM natif intégré | Yes | Yes | Yes | ||||||||||||||||||||||||
| CRM integration | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes Built in | Yes | Yes | Yes | Yes | Yes intégré à l'ERP nativement | Yes | Yes | Yes | ||||||||||||||
| Emailing option (mass, max) | Yes | - ?need MailChimp? | Yes +SMS | Yes up to 100'000 contacts / emails | Yes | Yes | Yes must pay extension | Yes | Yes | Yes | Yes Built in | Yes Routing from 8€ excl. VAT | Yes | Yes notifications et relances automatiques | - option 36$/y/user | Yes | |||||||||||||||||
| Project Tracking | - extend procision+ | Yes Full | Yes | Yes | - not gant, only following task | - option Marketing 45€/m | Yes Built in - kanban view | Yes | Yes | Yes suivi des affaires et projets en temps réel | Yes | Yes | Yes | ||||||||||||||||||||
| Quote tracking | Yes | Yes Full | Yes | Yes | Yes | Yes | Yes Built in | Yes | Yes | Yes devis, offres et pipeline commercial | Yes | - Paid versions | Yes | ||||||||||||||||||||
| Ticket Billing | - extend FreshBooks | Yes Via Forum | Yes | Yes Built in | Yes | Yes | Yes | Yes facturation électronique intégrée (régie, forfait, avancement) | - paid versions | Yes | |||||||||||||||||||||||
| ERP/Gestion extensions | Yes | - must extend? | Yes gestion intégrée | Yes | - | Yes Possibility to manage the invoices, purchases, inventory, etc. | Yes Custom modification in option (quote) | - to see | Yes | Yes suite ERP complète (affaires, RH, recrutement, portail client) | Yes | ||||||||||||||||||||||
| Case Management | Yes | Yes | Yes | - | - | - option 45€/m | - option | Yes Built in | Yes | Yes | Yes gestion à l'affaire avec suivi de rentabilité | Yes | Yes | ||||||||||||||||||||
| accounting | - Xero | Yes extend KashFlow, Xero, FreeAgent, Freshbook | No | Yes | Yes Quickbooks https://www.insightly.com/integrations/ | Yes Accounting exports to accounting software | Yes Only monitoring the states of incoming and outgoing invoices | Yes exports comptables | Yes Quickbooks https://www.zoho.com/crm/integration/ | Yes | |||||||||||||||||||||||
| Management | |||||||||||||||||||||||||||||||||
| SaaS | No | Yes | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | No | Yes | Yes | Yes | Yes Desktop and mobile versions | Yes | Yes | Yes | Yes | Yes | Yes | ||||||||||||
| On Premise Version | Yes | Yes opensource | No | Yes | Yes | Yes | Yes | No | Yes | No | No | - | No | No | No | No | No | No | |||||||||||||||
| Group User Controls | Yes Yes | Yes | Yes | Yes Included but it may require modifications based on an estimate | Yes | Yes | |||||||||||||||||||||||||||
| LDAP/AD integration | - check for SaaS | Yes SSO | No | No | |||||||||||||||||||||||||||||
| Languages | |||||||||||||||||||||||||||||||||
| Multi-language | No | No | Yes French, English, Spanish, Italian, German | Yes | Yes | Yes English/French | Yes French, English and Romanian | No | No | Yes | Yes | Yes | Yes | ||||||||||||||||||||
| English | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Yes | Yes | Yes | |||||||||||||||||
| French | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No | Yes | Yes | |||||||||||||||||||||
| German | Yes | Yes | Yes | - Documents templates, systems e-mails | No | No | Yes | Yes | Yes | Yes | |||||||||||||||||||||||
| Spanish | Yes | Yes | Yes | - Documents templates, systems e-mails | - for 2015 | No | - à venir | Yes | Yes | Yes | |||||||||||||||||||||||
| Integration with third parties services | |||||||||||||||||||||||||||||||||
| Google Apps integration | - import CSV | Yes | Yes | Yes Google Calendar | Yes | Yes Gmail contextual gadget | - only gmail+contact+calendat | Yes | - price2 | Yes | Yes | Yes | Yes | - option price2 | Yes | Yes Gmail contextual gadget to create tasks, leads and projects from email, or attach email to existing records. Google Calendar and Drive integration also. | Yes | ||||||||||||||||
| Microsoft Outlook Integration | - import CSV | Yes Export/Import | Yes | No | Yes | - price2 | Yes | Yes | - not directly | - option price2 | Yes | - option 36$/user/y | |||||||||||||||||||||
| Mobile support | Yes | Yes Play Store | Yes | Yes | Yes | Yes | Yes Free mobile app (iOS, Android) included. | Yes | Yes | Yes | Yes | - 36$/user/y | |||||||||||||||||||||
| Evernote Integration | No | No | Yes | ||||||||||||||||||||||||||||||
| Social network | - Twitter, Facebook | No | Yes | - Viadeo only | Yes Linkedin,Google+,twitter,facebook | Yes | No | Yes Linkedin,Facebook,Twitter | |||||||||||||||||||||||||
| Other integration | Yes RightSignature | Yes many https://capsulecrm.com/features/#/addons | Yes many https://www.insightly.com/integrations/ | Yes Skype | Yes Mailchimp, Mailjet, simple Mail, Wordpress, Drupal, Prestashop, Dropbox, Google Drive | Yes SMS mailing, web trends search engine, scanner network integration, webmail and mobile email integration. | Yes API ouverte | Yes Zapier, OneSaas https://www.zoho.com/crm/integration/ | |||||||||||||||||||||||||
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| Security | |||||||||||||||||||||||||||||||||
| Country data store (ISO-2) | CH | CH Geneva & Lausanne | 🇫🇷 France — hébergement souverain | ||||||||||||||||||||||||||||||
| Data Import/Export | Yes Full Support | Yes | - CSV import | Yes export from Free | Yes Possibility to export your database in one click (rights needed for the staff). | Yes 4 encrypted backup day + ability to perform the backup itself locally if you have the Administrator profile | Yes | - 10$ /backup | |||||||||||||||||||||||||
| Service Level Agreement (SLA) | Yes 99.6% | Yes 99% | |||||||||||||||||||||||||||||||
| Encryption | Yes HTTPS | Yes SSL 256 | Yes TLS 256 | Yes SSL 256 |