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Introduction Video
Technical details
SMTP supportYesYesYesYes Globally redundant SMTP and API infrastructureYesYes 24/7 Multilanguage SupportYesYesYesYesYesYes
Send transactional emailsYesYesYesYesYesYesYesYesYesYesYesYes
Incoming Email SupportYes Parse inbound email, including attachments and content. See for webhook examples. Supported by Griddler: Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: Handles inbound, can be parsed by griddler: Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : Parses inbound, can be handled by griddler: Only Backup MX
Send bulk emailsYesYesYesNo Multiple recipients per transactional email per the API or SMTPYesYesYesYesYesNoYesYes
SPFYesYesYesYesYes Yes Instructions on how to set it up on your domain are given.YesYesYesYesYesYes
Automatic DKIM signingYesYesYesYesYesYesYesYesYesYesYes
Personalized DKIM for free (no more "on behalf of")Yes Upgrade to a Silver plan or higher to get personalized DKIMYesYes Must contact supportYesYesYesYesYesYesYesYes
Open TrackingYesYesYesYesNoYesYesYesYesYes
Click TrackingYesYesYesNoNoYesYesYesYesYes
Clicks Details (per Link, etc.)Yes Via real-time Event API webhookYes Reporting available both through Control Panel and APINoYesYesYesYes
File AttachmentsYes up to 10 MBYes up to 25 MBYes up to 30mbYes up to 10 MBYes Up to 10 MBYes up to 1 MBYes up to 15 MBYes Possible via SMTPYesYesYes up to 10 MBYes
Message PersonalizationYesYesYesYes Yes, via web tool (WYSIWYG editor)YesYesYesYes
Conditional Personalization (if/else)YesYes- Yes but, not through web newsletter editor, only by using the APIYesYesYes
WYSIWYG Newsletter EditorYes +$0,25 per thousand, in addition to monthly packageNoNoNoNoYesYes Available for free, with any plan (Free plan included)YesYesYes
HTML Content Templates (WYSIWYG Editor)YesNoYesYesYesYesYes
Dedicated IP availableYesYes $59 per monthYesNo Shared IP'sNoYes Gold or higher planYesYes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address.Yes Gold or Higher PlanYesYes $29 per monthYes
Free plan400 emails per day10,000 free per month15 day trial. 500 emails per month25,000 emails, no time limit62,000 emails per month for EC2 users6000 emails per month - up to 200 per dayfirst 10006,000 emails per month, max 200 per day9,000 emails per month, max 300 per 24 hours6,000 emails per month (special offers for startups)12,000 emails/month, no daily limit30 days money back
Price0.57 USD to $0.80 USD per thousand0.1 USD to $0.50 per thousand0.8 USD to $3.16 per thousand0.5 USD to1.50 USD per thousand0.1 USD per thousand, plus traffic charges. $0.12 per GB of attachments sent.0.51 USD to $0.70 USD per thousand0.09 USD per thousand after initial 500K clean0.18 USD to $0.50 per thousand0.13 USD to $0.67 per thousand0.1 USD to $0.20 per 10000.1 USD to $0.20 per thousand, depending on usage0.13 USD to $0.83 per thousand
Custom-Pricing For Big SendersYesYesYesYesNoYesYesYesYesYesYesYes
Cancellation policyCancel at any time, no contractCancel any time, no contractCancel any time, no contractCancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term.Pay for what you send; no required contract or commitments.Cancel any time, no obligationsNo monthly subscriptions - cancel anytimeCancel any time, no contractCancel at any time, no contractCancel any time, no contract
REST APIYes Yes, for our Bronze plan and higher (and Free plan too)YesYesYesYesYesYesYesYesYes
Event APIYes Yes, for our Silver plan and higher (and Free plan too)YesYes Notification APIYesNoYesYes For every plan, you can get every event (open, click, bounce...) in real timeYesYesYes
Manage contacts through APIYes See our Newsletter API at http://docs.sendgrid.comYesYes Edit active/inactive addresses by API.YesYes Read a full tutorial at
Send email through APIYesYesYes labeled as a Beta featureYesYesYesYes Only by one HTTP call
24/7 SupportYes Online ticket generation.Yes Online form submission.Yes Online form submissionYes Support by email around the clock. Live chat.Yes Basic: Included, Developer: $49/month, Business & Enterprise prorated.Yes Live Chat, Tickets, Phone, SkypeYes Email only. Our average email support response time is less than one hour during weekdays. Up to 3 hours on weekends.Yes Across 3 Global Time Zones - Online ticket generationYes Online form submission- Online form submissionYes 24/7 Email Support. Online form submission. No Phone Support.
Dedicated Support TeamYesYesYesYesYesYesYesYesYesYesYesYes
Phone SupportYes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7- For First-class plansYes During regular business hours for all plan levelsNo- Available with paid support planYes 24/7NoNoYesYesNoNo
HeadquarteredCO - CASan Francisco, CAAston, PAParent Company: Wildbit - Philadelphia, PASeattle, WASan Diego, CACanadaParis, FranceParis, FranceLatvia, RigaFinland
Multi-user LoginYesYesNoYesYesNo
Prioritize emailsYes Add preferred time of delivery which can prioritize or schedule for later.NoYesYes Email Priority Management is handled on Mailjet with X-Mailjet email headers :
User-Agent TrackingYesYesYesYesYes
PluginsYes Most major languages and frameworksYes Prestashop, Wordpress, Dotclear, SPIP, Joomla, DrupalYes PrestaShop, WordPress, MagentoYes Bitrix, Zapier, MailigenYes Most major languages, frameworks, and platforms
Launch date2009-04-2820102009-08-012009-10-212011-01-2520102010-01-012010-08-102012 September2013-07-172012 April2013
Emails sent per month8800000000 (8.8 Billion) total in August 2013 13,196,017,135 total in 1/2015200000000800000000
LanguagesEnglishEnglish, French, RussianEnglishEnglishEnglish, French, German, Japanese, SpanishEnglish, Espanol, Français, Italiano, Portugues, German, Russian, Arabic, UkrainianEnglishEnglish, French, German, SpanishEnglish, French, SpanishEnglishEnglishEnglish
Sample CustomersPinterest, Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHubGithub, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, PagerdutyIntuit, IBM, ADP, Crutchfield, Warner Bros, Red Cross, Virgin, Ohio UniversityIKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-DeskTAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International...BMW, Fleury Michon, Sodebo
Sample Integration PartnersWindows Azure, HP Cloud, Softlayer, Rackspace, Heroku, Engineyard, CloudbeesRackspace (owner), Heroku, Engineyard, AppFog, Joomla, Prestashop, Drupal, Zapier,
Last update2015-01-29 00:27:452015-01-28 23:19:312015-01-28 23:36:052015-01-29 17:56:282015-01-28 23:19:312015-01-28 23:36:052015-01-28 22:49:452015-01-28 22:46:322015-01-28 23:02:532015-01-28 23:19:312015-01-28 21:27:252015-01-28 23:36:05