History of Smartsupp

Last update May 22^nd 2023 10:53:37 AM

Creation date Sep. 6^th 2014 6:17:17 PM

Alexis on May 22^nd 2023 10:53:37 AM
Name
Smartsupp
Vanina on Mar. 9^th 2023 4:17:30 PM
Pricing plans
- FREE: free forever for up to 3 agents
- STANDARD: 19.5 € / month / 3 agents
- PRO: 48 € / month / 3 agents
Vanina on Mar. 9^th 2023 4:16:03 PM
Pricing plans
- Smartsupp Gratuit - 0€
- Smartsupp Standard - 19.5 EUR / month
- Smartsupp Pro - 48 EUR / month
sandera on Oct. 4^th 2021 9:34:07 PM
Description
Smartsupp is your personal shopping assistant. It combines live chat and chatbots to save your time and help you turn visitors into loyal customers.

Smartsupp is one of the most popular products in Europe with 50 000 active European webshops and websites.

Why choose Smartsupp?
- the only product that combines live chat, chatbots and video recordings
- automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop
- access real-time visitor list enriched with e-commerce data
- see who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale
- we offer human customer service in 7 different languages
- GDPR compliant, we securely store your data in the European Union and comply with strict EU data protection laws
Video
https://www.youtube.com/watch?v=t4tCWI2PKQs
Pricing plans
- FREE: free forever for up to 3 agents
- STANDARD: 15 € / month / 3 agents
- PRO: 70 € / month / 3 agents
Facebook
https://www.facebook.com/smartsupp/
Chatbot
yes
List of criteria (36)
Name, Website, Video, Free trial period, Pricing plans, Launch date, Features, Web-based Application, IM (Google Talk, Jabber...) integration, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Chatbot, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Like, Website, Twitter, Facebook
Alexis on Aug. 28^th 2021 8:53:23 PM
Video
sandera on Feb. 18^th 2016 2:24:04 PM
Video chat
no Visitor recording
sandera on Feb. 18^th 2016 2:22:42 PM
Pricing plans
- FREE: free forever with unlimited agents & chats
- STANDARD: 8 € / month / agent
- PRO:19 € / month / agent
sandera on Feb. 18^th 2016 2:17:32 PM
Cobrowsing
yes Screen recording
sandera on Feb. 18^th 2016 2:16:08 PM
Remote screenshot
yes Screen recording
sandera on Nov. 3^rd 2015 6:39:25 PM
Trial and Prices
Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.
sandera on Oct. 28^th 2015 5:08:39 PM
Video
http://www.youtube.com/watch?v=g88XoQW9V7U
sandera on Oct. 28^th 2015 5:07:19 PM
Video
https://youtu.be/g88XoQW9V7U
sandera on Oct. 28^th 2015 5:00:56 PM
Pricing plans
- FREE : free forever with unlimited agents
- STANDARD: 8 € / month / agent
- PRO: 19 € / month / agent
sandera on Oct. 28^th 2015 4:57:14 PM
Name
Smartsupp FREE live chat
sandera on Oct. 28^th 2015 4:56:37 PM
Name
Smartsupp free live chat
sandera on Oct. 28^th 2015 4:54:48 PM
Description
Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.
Free trial period
Pricing plans
- Smartsupp FREE : free forever with unlimited agents
- Smartsupp STANDARD: 8 € / month / agent
- Smartsupp PRO: 19 € / month / agent
sandera on Jul. 29^th 2015 3:44:25 PM
Description
Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.
sandera on Jul. 29^th 2015 3:41:31 PM
Description
Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

With Smartsupp you can watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Russian, Polish, Czech and many more languages.
sandera on Jul. 29^th 2015 3:39:51 PM
Description
Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.
Watch our video : https://www.youtube.com/watch?v=g88XoQW9V7U
With Smartsupp you can watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Russian, Polish, Czech and many more languages.
Video chat
yes Visitor recording
Clickpath Tracker
yes Visitor recording
Native mobile application
yes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
Works for customers on mobile devices?
yes fully responsive chat box
Multi-site
yes no extra charge
Visitor details
yes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
API
yes https://developers.smartsupp.com/
Pricing plans
- Smartsupp Free : free forever
- Smartsupp Mini : 4 € / month / agent
- Smartsupp Standard: 8 € / month / agent
- Smartsupp Pro: 19 € / month / agent
Video
https://www.youtube.com/watch?v=g88XoQW9V7U
Website
https://www.smartsupp.com
Twitter
https://twitter.com/smartsuppcom
Facebook
sandera on Nov. 22^nd 2014 7:55:20 PM
Pricing plans
- Smartsupp Free : free forever for 1 agent
- Smartsupp Standard: 8 € / month / agent
- Smartsupp Pro: 19 € / month / agent

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