Smartsupp FREE live chat

Business > Enterprises > Livechat
2016-02-18 14:24:04

Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

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Websitehttps://www.smartsupp.com
Video tourhttp://www.youtube.com/watch?v=g88XoQW9V7U
Trial and Prices

Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

Launch date2013-04-01
Features
Web-based ApplicationYes
Offline messagesYes
Native mobile applicationYes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
Works for customers on mobile devices?Yes fully responsive chat box
Visitor MonitoringYes
Chat statisticsYes
Multi-siteYes no extra charge
Multiple operatorsYes
Conversation transcriptsYes
Proactive chat triggersYes
Visual customizationYes
Visitor detailsYes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
Predefined responsesYes
International supportYes Chat support in English, French and Czech
Clickpath TrackerYes Visitor recording
APIYes https://developers.smartsupp.com/
Transfer to another operatorYes
Custom extensionsYes
CobrowsingYes Screen recording
Video chatNo Visitor recording
Remote screenshotYes Screen recording
Desktop ApplicationsYes XMPP (Jabber) : Pidgin, Adium
Social Networks
Websitehttps://www.smartsupp.com
Twitterhttps://twitter.com/smartsuppcom
Facebook
  • 2014-09-06 18:17:17
    2016-02-18 14:24:04
  • Livechat
    English
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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