Smartsupp FREE live chat

Business > Enterprises > Livechat
2016-02-18 14:24:04

Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

Olark vs Zopim (online live chat support software)
Websitehttps://www.smartsupp.com
Number of paid customers
Live chat widget
Trial and Prices

Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

Launch date2013-04-01
Video tourhttp://www.youtube.com/watch?v=g88XoQW9V7U
Features
Chat statisticsYes
Multi-siteYes no extra charge
Multiple operatorsYes
Conversation transcriptsYes
Visitor detailsYes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
Visitor MonitoringYes
Offline messagesYes
Predefined responsesYes
Visual customizationYes
International supportYes Chat support in English, French and Czech
Clickpath TrackerYes Visitor recording
Transfer to another operatorYes
Custom extensionsYes
Proactive chat triggersYes
Native mobile applicationYes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
CobrowsingYes Screen recording
Video chatNo Visitor recording
Remote screenshotYes Screen recording
APIYes https://developers.smartsupp.com/
Affiliate / Credit Program
Social Networks
Websitehttps://www.smartsupp.com
Twitterhttps://twitter.com/smartsuppcom
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Smartsupp FREE live chat

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  • 2014-09-06 18:17:17
    2016-02-18 14:24:04
  • Livechat
    English
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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