Smartsupp FREE live chat

Entreprises > Entreprises > Solutions de chat
2021-10-04 21:34:07

Smartsupp is your personal shopping assistant. It combines live chat and chatbots to save your time and help you turn visitors into loyal customers.

Smartsupp is one of the most popular products in Europe with 50 000 active European webshops and websites.

Why choose Smartsupp?

  • the only product that combines live chat, chatbots and video recordings
  • automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop
  • access real-time visitor list enriched with e-commerce data
  • see who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale
  • we offer human customer service in 7 different languages
  • GDPR compliant, we securely store your data in the European Union and comply with strict EU data protection laws
Smartsupp FREE live chat
Site webhttps://www.smartsupp.com
Vidéohttps://www.youtube.com/watch?v=t4tCWI2PKQs
Période d'essai gratuite
TarifsSmartsupp Free - free forever Smartsupp Standard - 10 EUR / month / agent Smartsupp Pro - 24 EUR / month / agent Details on
Date de lancement2013-04-01
Fonctionnalités
Application WebOui
IM (Google Talk, Jabber...) integrationOui XMPP (Jabber)
Applications bureau (desktop)Oui XMPP (Jabber) : Pidgin, Adium
Support MobileOui XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
Fonctionne pour les utilisateurs sur mobile ?Oui fully responsive chat box
Statistiques du chatOui
ChatbotOui
Multi-siteOui no extra charge
Opérateurs multiplesOui
Transcriptions des conversationsOui
Messages hors ligneOui
CobrowsingOui Screen recording
Personnalisation de l'apparenceOui
Profil des visiteursOui You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
Réponses pré-enregistréesOui
MultilingueOui Chat support in English, French and Czech
Contrôle de la navigation utilisateurOui Visitor recording
Transfert entre opérateursOui
Extensions personnaliséesOui
Discussion proactiveOui
Suivi des visitesOui
Video chatNon Visitor recording
Capture d'écran à distanceOui Screen recording
APIOui https://developers.smartsupp.com/
Réseaux sociaux
J'aime 6
Site webhttps://www.smartsupp.com
Twitterhttps://twitter.com/smartsuppcom
Facebookhttps://www.facebook.com/smartsupp/
  • 2014-09-06 18:17:17
    2021-10-04 21:34:07
  • Solutions de chat
    English
  • Publique
    Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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