| Image |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
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| Site web | livechatinc.com/... | smartsupp.com | olark.com | targetfirst.com | paldesk.com/... | formilla.com | limetalk.com | providesupport.com | liveagent.com | revechat.com | tidio.com | chatra.com | chaport.com | jivochat.com | helpcrunch.com | tawk.to | zendesk.com/... | proprofschat.com |
|---|
| Vidéo |  |  |  |  |  |  | |  |  |  |  |  |  |  | |  |  |  |
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| Description | LiveChat est un logiciel simple de support par
chat, facile à utiliser.
Répondez aux attentes de vos clients : Aider ceux qui en ont
besoin. Entrez en contact avec les personnes visitant votre site et
indiquez leur la marche à suivre.
La plupart des problèmes peut être résolue immédiatement 8 fois
sur 10, vous n’aurez même pas à traiter ce cas autrement car le
problème aura été résolu pendant le chat.
Livechat réalise ce que le téléphone et l'email ne peuvent pas
accomplir eux-mêmes. Débarrassez-vous de longues files d’attente et
surprenez vos clients avec des réponses instantanées.
Disponible sur toutes les plateformes. | Smartsupp is your personal shopping assistant. It
combines live chat and chatbots to save your time and help you turn
visitors into loyal customers.
Smartsupp is one of the most popular products in Europe with
50 000 active European webshops and websites.
Why choose Smartsupp?
- the only product that combines live chat, chatbots and video
recordings
- automate repetitive questions, be personal where it’s relevant
and see where visitors get lost on your webshop
- access real-time visitor list enriched with e-commerce
data
- see who is browsing your webshop, which products are they
interested in and proactively start a conversation to make a
sale
- we offer human customer service in 7 different languages
- GDPR compliant, we securely store your data in the European
Union and comply with strict EU data protection laws
| Olark s'intégre à vos outils, pour permettre de
se concentrer sur la vente et le support client. Olark permet de
rapidement voir toutes l’activité de votre site d'un coup d'oeil.
On peut soit attendre que les visiteurs contact l’équipe de
support, soit directement interpeller ses visiteurs pour leur venir
en aide.
Olark peut s'utiliser depuis votre client de messagerie
instantanée habituel ou bien vous pouvez l'utiliser depuis un
téléphone mobile (iPhone, Android, Blackberry) | Target First et ChatGPT ont fusionné pour former une seule entité
puissante. Cette alliance stratégique a permis de créer une
nouvelle génération de chatbots avec une compréhension du langage
naturel plus avancée. Les chatbots résultants offrent des
interactions fluides, intelligentes et personnalisées, renforçant
la position de Target First en tant que leader des chatbots avancés
et de l'automatisation des interactions client. | Paldesk is a live chat plugin that helps
businesses proactively chat in real-time with visitors and
customers to their website.
Paldesk integrates with your most popular customer communication
channels which means you can connect multiple channels into a
single dashboard and respond to all your messages from one
place.
Paldesk Live Chat benefits:
- Capture more leads
- Increase website sales
- Improve customer loyalty
- Boost chat response time
- Chat with your customers – from anywhere
Stop juggling multiple accounts, logins, and open browser
windows and never miss an opportunity to engage or answer
your customers.
Paldesk Integrations
paldesk.com/...
Paldesk Features list
paldesk.com/...
| Formilla.com provides live chat and in-app messaging tools for your
website. With over 12,000 customers worldwide, companies use our
software for lead generation, and to improve customer support by
chatting with their website visitors using our simple web interface
and iPhone/Android mobile apps.
We have one of the easiest-to-use platforms on the market. Try us
out and find out why customers prefer Formilla.com!
Features listed here:
formilla.com/...
Pricing listed here:
formilla.com/... | Lime Talk is a simple online chat application for
your website that allows you to be available for your website's
visitors - the same way you are available for questions in a real
store.
If your visitor has a question, they can use Lime Talk to send that
question and you can reply in a matter of seconds.
You can use Lime Talk while sitting at your computer or even use
your mobile device (phone,tablet, etc..) while on the move.
Install the fully customizable Lime Talk chat widget on your site
and try out all the features for 15 days free of charge!
Registration takes just a couple of seconds. | Provide Support est une solution en ligne de support par chat qui
offre des chats en temps réel par message textuelle et permet de
voir et surveiller l'activité des visiteurs en temps réel. | LiveAgent help desk and live chat
software is the ultimate solution for providing excellent
customer support.
Equipped with 175+ support features you'll be
able to link every channel of possible support inputs like fetching
emails, Facebook comments, Tweets, contact forms, live chat or
phone calls.
Key LiveAgent features:
- Live chat
- Ticketing
- Video calls
- Call center
- Knowledge base
- Facebook integration
- Twitter integration
- Rules
- SLA
| REVE Chat is a cloud based multi-channel live chat platform that
enables online businesses to proactively engage with the website
visitors. As REVE Chat can be integrated with social media channels
like Facebook and Viber, it also lets companies to offer social
media customer support.
As a live chat solution, REVE Chat facilitates online engagement to
provide better customer service and boost sales conversions. It
allows you to fully customize the chat experience to suit your
brand, monitor website visitors, live chat with your Facebook page
visitors, offer proactive chat invitations and many more. | Connect with your customers. Instantly Add Tidio live chat software
to your website in minutes. Contact visitors and turn them into
happy customers. Enhance their experience and boost your sales. A
live chat solution trusted by 300k+ businesses. Slash your response
time to under 3 minutes The average customer service email response
time is over 10 hours. With a live chat service, you’ll respond to
your customers before they decide to buy elsewhere. Turn 3x more
visitors into paying customers Up to 98% of your visitors leave
without buying. Use customer support live chat to engage them in
conversations, answer questions, and increase sales. | Talk with visitors on your website Live chat, chat bots, email
& social messaging for business. Answer questions, solve
problems, increase conversions Add live chat to your website and
talk with your website visitors in real-time, or use the messenger
mode and reply to messages at your own pace. | Add a live chat widget to your website, connect other channels, and
automate sales & support with chatbots. | The platform to connect with customers Build an excellent
support service through messengers.
Bring all the contact channels to one location: live chat,
social media, messengers, and phone calls. Engage with clients
using their preferred channel.
API for developers : Use the already developed code to embed the
chat solution on your website or web app.
Integrate Jivo into your CRM or any other software 50+ ready
made solutions. | Customer service software that covers all your business
needs.
Communication starts with a multichannel chat widget,
customizable to your needs and brand style.
Provide multichannel customer support. Unite all communication
channels in one dashboard to provide assistance via live chat,
email, messengers, Facebook, or Instagram. Stay in touch with
customers wherever they are. | tawk.to is a free messaging app that lets you monitor and chat with
visitors on your website or from a free customizable page | Zopim est une widget de chat en
ligne, qui s’intègre à votre site pour permettre de
répondre en direct aux questions des visiteurs du site
(potentiellement des clients si vous avez une boutique en ligne
(site ecommerce)).
Un suivi en temps réel permet de rapidement voir les visiteurs
du site, d’où ils viennent, ce qu'ils visitent...etc.
Voici un comparatif détaillé des solutions de chat professionnel
à installer sur votre site web:
compare-live-chat-support-software-help | ProProfs Chat is an online live chat software that allows
businesses to offer instant support to their customers and engage
with their website visitors. Armed with ProProfs Chat your support
team can resolve issues faster, provide quick answers to queries
about your products & services and assure your customers that
they are around anytime they need you. ProProfs Chat will help your
support teams reduce tickets, improve customer response time and
satisfaction, and ultimately increase sales and ROI. |
|---|
| Période d'essai gratuite | Oui Testez les fonctionnalités de l’abonnement Équipe pendant 14 jours | | Oui Free plan, & all paid plans have 14 days free trial | Oui 14 jours d'essai gratuit | Oui 7 days free trial. No credit card required. | Oui 15 days, no credit card required. | Oui 15 days | Oui 10 days, fully functional | Oui Trial for 14 days, no credit card required. | Oui | Oui Try Tidio for free. No credit card required. | Oui free 10-day trial, no credit card required | Oui Try unlimited functionality for 14 days for free. No credit card required. | Oui Basic Plan & 14-day trial period for Pro plan | | Oui allways | Oui 14 days | Oui Free Forever Upto 1 Operator |
|---|
| Tarifs | Facturation annuelle :
- Débutant: $20/mois par agent
- Equipe: $41/mois par agent
- Business: $59/mois par agent
- Entreprise: sur demande
|
- Smartsupp Gratuit - 0€
- Smartsupp Standard - 19.5 EUR / month
- Smartsupp Pro - 48 EUR / month
|
Save 35% with a 2 year commitment. |
- Start - 39€ HT/mois
- Start + - 53€ HT/mois
- Pro - 79€ HT/mois
- Entreprise - 149€ HT/mois
Voir le détail des tarifs ici:
targetfirst.com/... | Free: 0$ per agent/per month Pro: 16% per agent/per month Custom:
N/A |
- Standard (free): $0 / month
- Premium : $19.99 / month
- Professional: $39.99 / month /
account
- Growth: $55.99 / month / account
All sign-ups first start with the Premium Plus 15-day
trial
| Unlimited version starting from $4,2 / month. |
- Small Business (1 operator): $13/month if
billed annually or $24 if billed monthly
- Corporate (3 operators): $25.80/month if
billed annually or $53 if billed monthly
- Enterprise (10 operators): $59.40/month if
billed annually or $108 if billed monthly
All plans include unlimited chats, websites, offline messages and
include all service features. | No limits of concurrent chats.
- Ticket Plan: $15/month per agent
- Ticket+Chat Plan: $29/month per agent
- All-inclusive Plan: $39/month per agent
| Standard Plan: $13.5 (per month for yearly plan)
Advanced Plan: $22.5 (per month for yearly plan) | $29/month |
- Essential : €17 per agent per month
- Pro : €23 per agent per month
|
- Pro: $19 / month (4 operators
included)
- Unlimited: $75 / month (Unlimited
operators)
|
- Basic: $0 (Respond to customers both
in the chat and messengers)
- Professional: $19 Per agent per month
if billed annually
- Enterprise: $38 Per agent per month
if billed annually
| | pay for agent answering your chat only, chat tool integrated for
free if answering yourself... |
- Basic Plan $11.20 per agent/mo
(unlimited chats)
- Advanced Plan $20 per agent/mo
(unlimited chats + reports, analytics...)
- Premium $44 per agent/mo (widget
unbranding, IP address block, real-time monitoring...)
| |
|---|
| Date de lancement | 25 jun. 2002 | 1 avr. 2013 | 1 aoû. 2009 | 27 jan. 2011 | 2017 | 1 nov. 2013 | 1 jan. 2012 | 1 aoû. 2003 | 1 jul. 2007 | | 1 jan. 2013 | | | | | 2012 | | |
|---|
| Fonctionnalités | | | | | | | | | | | | | | | | | | |
|---|
| Application Web | Oui Compatible with all up-to-date browsers. | Oui | Oui | Oui Responsive | Oui Compatible with all up to date browsers. | Oui Compatible with all up-to-date browsers. | Oui | Oui Modern web chat agent app is compatible with all modern browsers. Classic one supports even outdated browsers. | Oui Available on all known up-to-date browsers. | Oui | Oui | Oui | | Oui | | Oui | Oui | Oui Compatible with all up-to-date browsers. |
|---|
| IM (Google Talk, Jabber...) integration | Non LiveChat is based on secure proprietary technology - independent from 3rd party protocols (Jabber) | Oui XMPP (Jabber) | | Non | Oui Slack | Non | Oui | Non Provide Support Live Chat uses its own communication technologie and doesn't depend on any 3rd party tools or protocols | | | | | | | | | - | Non |
|---|
| Applications bureau (desktop) | Oui web browser, Windows, Mac OS X | Oui XMPP (Jabber) : Pidgin, Adium | Oui through IM clients | Oui Compatible Windows et Mac | Oui Windows desktop app, Mac OS X and Linux. | Oui Windows Desktop App, Mac OS X coming soon | Oui through IM clients | Oui Native apps for Windows, Mac OS and Linux | | Oui | Oui | | | | | Oui | - Through IM clients | Oui Desktop apps for Windows and Mac OS. |
|---|
| Support Mobile | Oui Mobile applications for iPad, iPhone, and Android devices. | Oui XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone) | Non No native app, but any Jabber/XMPP app will work | Oui IoS,Android | Oui Mobile applications for iOS and Android devices. | Oui Native apps for iPhone/iPad and Android devices | - | Oui for Android and iOS | Oui Mobile apps for iOS and Android devices. | Oui iOS, Android | | | | | | Oui | Non | Oui Mobile applications for iPad, iPhone, and Android devices. |
|---|
| Fonctionne pour les utilisateurs sur mobile ? | Oui Optimized for mobile devices does not require Flash to work. | Oui fully responsive chat box | Oui | Oui Le widget de chat s'adapte aux mobiles IoS et Android | Oui Optimized for mobile devices. | Oui Works on all major mobile browsers (responsive) | Oui | Oui Responsive design allows the chat window look well in all major mobile browsers. | Oui Yes. | Oui Responsive Chat Widget | Oui | | | | | | Oui Works on some mobile devices. HTML5 dashboard | Oui Yes - optimized for mobile devices |
|---|
| Statistiques du chat | Oui Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals). | Oui | Oui | Oui Statistiques en temps réel : nombre de chats, taux de conversion, chiffre d'affaires, panier moyen, taux de satisfaction client, taux de réponse, et tout les données utiles à l'analyse des performances | Oui Comprehensive detailed reports available. | Oui | Oui | Oui Fully functional chat statistics app is available | Oui Comprehensive detailed reports available. | Oui | Oui | | | | | Oui | Oui | Oui Detailed Chat Statistics available + Google Analytics Integration |
|---|
| Multi-site | Oui There's no limit. One account can be used to manage multiple websites. | Oui no extra charge | Oui | Oui | Oui There's no limit. One account can be used to manage multiple websites. | Oui Yes, the Premium Plus package supports multi-site licenses. | Oui no extra payment | Oui Any subscription package allows using the same chat account on unlimited number of websites. | Oui Unlimited | Oui | | | | | | Oui | Oui | Oui One account can be used to manage multiple websites. |
|---|
| Opérateurs multiples | Oui Every user can have their own account. Different agent roles available. | Oui | Oui | Oui | Oui Every user can have unique email login and password. Different agent roles available. | Oui Each chat agent can have their own unique email login and password | Oui | Oui Number of available operator profiles is limited by subscription. All operators can be online concurrently. | Oui Yes. | Oui | Oui | | | | | Oui | Oui | Oui Every user can have their own account. Different agent roles available. |
|---|
| Transcriptions des conversations | Oui Chat transcripts are stored in LiveChat. Option to export archived transcripts. | Oui | Oui | Oui | Oui Chat transcripts are stored in LiveChat and can be sent to email. | Oui Yes. Enable chat transcripts to each agent, or globally to multiple email addresses. | Oui | Oui Online transcripts storage can be enabled and Transcript Viewer app is avaialble for all subscription packages. Transcripts can be also emailed in HTML or Text format to email(s) specified by customer. | Oui Yes. | Oui | Oui | | | | | Oui | Oui | Oui Chat transcripts are stored in Live Chat and can be export.. |
|---|
| Messages hors ligne | Oui Offline messages are saved as tickets, forwarded to a help desk or email address. | Oui | Oui Messages sent to an email address(es) or into a CRM. | Oui Formulaire en absence, prise de rdv | Oui Offline messages are saved as tickets. | Oui Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions. | Oui | Oui When the chat is offline visitor can either leave an offline message or be redirected to a custom web page. Offline chat button can be hidden at all as well. | Oui Offline messages are saved as tickets. | Oui | Oui | | | | | - not sure | Oui | Oui Offline messages are saved as tickets. |
|---|
| Cobrowsing | Oui With the use of a 3rd party application. | Oui Screen recording | Oui push webpages | Oui Voyez en temps réel ce que font vos visiteurs de sorte à les guider | Non | - Monitor what page URL the customer is on, and see what web pages they accessed on your website. | | Non | | Oui | | | | | | | Non | Oui |
|---|
| Personnalisation de l'apparence | Oui Several chat window themes to choose from. CSS customization, branding and white label version are available. | Oui | Oui personnalisation CSS + version en marque blanche | Oui Customisation de la fenêtre de chat depuis le backoffice (langue, design, texte...) | Oui Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options. | Oui Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options. | Oui | Oui Customizable chat window color, font type and size, company logo, chat window title, chat button tooltips, chat icons, chat button and window position. | Oui CSS, image upload... | Oui Customize Chat Widget according to your website theme. | | | | | | - more or less | Oui | Oui Fully customizable |
|---|
| Profil des visiteurs | Oui Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more. | Oui You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers | Oui Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento users | Oui Adresse IP, géolocalisation sur demande, langue, historique de navigation, page en cours, navigateur, historique de chat, tunnel d'achat etc... | Oui Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more. | Oui visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system. | Oui | Oui Geo location, IP, ISP, OS and browser, possibility to pass custom visitor details from your website to operators. | Oui Geolocation, IP address, referrer links, browser type, language. | Oui | Oui | | | | | - ip, vrowser, os | Oui | Oui Detailed information on online visitors include geolocation, time on the website and number of visits and more. |
|---|
| Réponses pré-enregistrées | Oui Canned replies are tag-based - by typing in #tag a corresponding answer pops up. | Oui | Oui Using 3rd Party Macros | Oui Réponses pré-enregistrées. Ajout et modification par les conseillers ou le superagent. | Oui Canned replies are tag-based - by typing in #tag a corresponding answer pops up. | Oui Unlimited canned responses. Add them with quick shortcuts, also use them on mobile. | Oui | Oui Can be created for the whole account and for specific operator/department. Chat operators can create their own predefined responses right from the desktop operator console. | Oui Yes. | Oui | Oui | | | | | | Oui | Oui Canned response |
|---|
| Multilingue | Oui 40+ langues disponibles. | Oui Chat support in English, French and Czech | Oui | Oui Disponible dans plusieurs langues | - | Oui 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only. | Oui | Oui Chats can be conducted in any language. Chat Messenger can be translated into any language as well. | Oui 39 Languages | Oui Arabic, Chinese (Simplified), English, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish | | | | | | Oui | Oui | Oui Yes, provide International support |
|---|
| Contrôle de la navigation utilisateur | Oui The user's browsing path is displayed in real-time to provide details on visited pages. | Oui Visitor recording | Oui | Oui Suivi du parcours de navigation, des interactions avec le site + engagement automatique et personnalisé en fonction du comportement du visiteur. | - | Oui See what web pages the visitor has viewed, and the current page they're on. | | Oui All current website visitors' browsing history is available in Visitors list. Current chat participant's browsing history is also available in the operator console sidebar. | Oui Yes. | Oui | | | | | | | Oui Visualisation du trajet du visiteur sur le site et de chaque changement de page. | Oui Visitors real time page can be seen.See what web pages the visitor has viewed, and the current page they're on. |
|---|
| Transfert entre opérateurs | Oui Chats can be transferred back and forth between operators. Chat history is transferred along with the visitor. | Oui | Oui type !transfer command to transfer to all available operators, transcript link shows to new operator | Oui Transfert du chat en temps réel entre opérateurs | Oui Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor. | Oui Transfer to other online agents, and include a private message if necessary. | Oui | Oui It is possible to invite additional operators to assist during chat and optionally leave the chat. | Oui Yes. | Oui | Oui | | | | | | Oui | Oui Yes, chats can be transferred back and forth between operators. Chat history is transferred along with the visitor. |
|---|
| Extensions personnalisées | Oui 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other. | Oui | Oui API Extensible (architecture de plugins JavaScript) | Oui API gratuite + Intégration dans différents CMS : Prestashop, Magento, Weezbe, Joomla, Wordpress, Powerboutique et Drupal | Oui Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,... | Oui Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier | | Oui Plugins for WordPress, Joomla, Magento. App for Shopify. Google Analitycs 4 integration. Integration instructions for multiple other CMS and Shopping Carts. | Oui Can be integrated with 80+ services, including Mailchimp, Aweber, Magento, Prestashop, Google Analytics, Facebook... | | | | | | | | Oui Javascript API, Many integrations (Zendesk, Salesforce, etc) | Oui 35+ integrations are available with ProProfs Chat |
|---|
| Discussion proactive | Oui LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions. | Oui | Oui Fully customizable rule-based triggers | Oui Critères d'engagement personnalisables illimités et basés sur la navigation, sur le tunnel d'achat ou sur des données externes (ex: campagne adwords) | - | Oui Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/ | Oui | - Automatic eye-catcher can be displayed according to specified settings to draw attention to the chat option. Proactive chat invitation can be sent manually by operator. | Oui Yes. | Oui | Oui | | | | | Oui | Oui | Oui ProProfs Live Chat detects when visitors take certain actions on the website and chat invitation popup based on those actions. |
|---|
| Suivi des visites | Oui Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions. | Oui | Oui List of visitors shows inside your IM client buddy list or on the screen if using a web-based option. Can enable notifications for when visitors land on your site. | Oui Accès en temps réel aux données client (nombre de visites, historique de chat, données de navigation...) | - | Oui Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more. | Oui Fully customizable rule-based triggers. | Oui The list of current website visitor is available. For each visitor IP, geographic location and local time, current page, history of browsing, browsing duration, OS and browser, custom data (if passed from the website) are available. | Oui Yes. | Oui | Oui | | | | | Oui | Oui | Oui Real-time visitor monitoring of visitor. |
|---|
| Video chat | Non | Non Visitor recording | Non | Non | - | Non | Non | Non | Oui Yes. | Oui | Oui | | | | | Non | Non | Non |
|---|
| Capture d'écran à distance | Oui With the use of a 3rd party application. | Oui Screen recording | Non | Oui | - | Non | Non | Non | | | | | | | | - file upload | Non | Oui Available with 3rd party extensions. |
|---|
| API | Oui Open API | Oui https://developers.smartsupp.com/ | Oui http://www.olark.com/docs | Oui Free API | Oui Open API available. | - Coming soon. | Oui | Oui Open chat statistics API is available. | Oui Open API available. | Oui API's available on request to developers. | Oui | | | Oui API for developers | | | Oui | Oui API Available. |
|---|
| Réseaux sociaux | | | | | | | | | | | | | | | | | | |
|---|
| Twitter | | | | | | | | | | | | | | | | | | |
|---|
| Facebook | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | | | | | | facebook.com/... | facebook.com/... |
|---|
| Site web | livechatinc.com/... | smartsupp.com | olark.com | targetfirst.com | paldesk.com/... | formilla.com | limetalk.com | providesupport.com | liveagent.com | revechat.com | tidio.com | chatra.com | chaport.com | jivochat.com | helpcrunch.com | tawk.to | zendesk.com/... | proprofschat.com |
|---|
| J'aime | J'aime 53 | J'aime 8 | J'aime 14 | J'aime 6 | J'aime 7 | J'aime 3 | J'aime 1 | J'aime 4 | J'aime 3 | J'aime 12 | J'aime 1 | J'aime 0 | J'aime 0 | J'aime 0 | J'aime 0 | J'aime 0 | J'aime 45 | J'aime 4 |
|---|
Avis utilisateurs et commentaires
jas le 27 sep. 2024 10:24:29 a commenté ProProfs Chat 
Davis Brown le 20 sep. 2024 05:57:30 a commenté ProProfs Chat 
lalitakush12 le 23 aoû. 2024 06:26:08 a commenté ProProfs Chat 
Arzoo le 22 aoû. 2024 10:44:37 a commenté ProProfs Chat 
paldesk le 10 jan. 2019 13:55:25 
paldesk le 10 jan. 2019 11:25:32 suggère de modifier Paldesk Live Chat en mettant la valeur de Description à Paldesk is a live chat plugin that helps
businesses proactively chat in real-time with visitors and
customers to their website.
Paldesk integrates with your most popular customer communication
channels which means you can connect multiple channels into a
single dashboard and respond to all your messages from one
place.
Paldesk Live Chat benefits:
Capture more leads
Increase website sales
Improve customer loyalty
Boost chat response time
Chat with your customers – from anywhere
Stop juggling multiple accounts, logins, and open browser
windows and never miss an opportunity to engage or answer your
customers.
Paldesk Integrations
https://www.paldesk.com/integrations/
Paldesk Features list
https://www.paldesk.com/features/
jerry1223 le 7 sep. 2018 16:45:34 
Formilla.com le 24 jul. 2018 22:29:57 suggère de modifier Formilla en mettant la valeur de White Label solution à no 
Formilla.com le 24 jul. 2018 22:29:37 suggère de modifier Formilla en mettant la valeur de Capture d'écran à /u/1807/chat-widget-1432x806_74068d1df6198abd32a38dbf326c0fcb.png /u/1807/chat-widget-1432x806-4guk0fuy.png 
Formilla.com le 24 jul. 2018 22:25:26 suggère de modifier Formilla en mettant la valeur de Blog à https://www.formilla.com/blog/ 
Formilla.com le 24 jul. 2018 22:24:43 suggère de modifier Formilla en mettant la valeur de Programme d'affiliation / fidélité à yes 
Formilla.com le 24 jul. 2018 22:24:14 suggère de modifier Formilla en mettant la valeur de Gamme de prix à Full features & pricing located here:
https://www.formilla.com/live-chat-pricing.aspx
Standard (free): $0 / month
Premium : $11.99 / month
Premium Plus: $50 / month /
account
All sign-ups first start with the Premium Plus 15-day
trial 
Formilla.com le 24 jul. 2018 22:12:33 suggère de modifier Formilla en mettant la valeur de Tarifs à Full features & pricing located here:
https://www.formilla.com/live-chat-pricing.aspx
Standard (free): $0 / month
Premium : $11.99 / month
Premium Plus: $16.99 / month /
account
All sign-ups first start with the Premium Plus 15-day
trial 
l.adams1160 le 3 sep. 2017 11:01:22 
NathHughesss le 11 aoû. 2017 14:36:34 
jaseurboreal le 26 jul. 2017 10:08:38 
Eshi le 15 avr. 2017 07:52:51 
Tim le 19 fév. 2017 07:54:22 
Sudarshan le 16 jan. 2017 12:10:53 
Salesdesk le 25 déc. 2016 16:04:19
voir les commentaires plus anciensI've been impressed with ProProfs Chat's powerful features. The real-time visitor tracking feature is incredibly useful. Plus, the real-time language translation and audio & video chat conversations have really enhanced our customer support efficiency. It's a top-notch tool for any business!
Thanks to ProProfs Chat, our customer service has transformed dramatically. The bot's integration with our knowledge base allows it to provide precise answers, saving us time. I'm also quite impressed with its wide range of customizable templates and multilingual support. Overall, it's a powerful tool that has made managing live chat much more efficient.
ProProfs Chat has truly impressed me. It is incredibly fast and efficient, and the automated responses save me a lot of time. I especially like how the automatic chat routing directs visitors to the right department. The analytics feature helps me fine-tune my approach. It’s an outstanding tool for any business!
I’ve been impressed with ProProfs Chat’s capabilities. Its 24x7 chat support is excellent for businesses of all shapes and sizes, and its automated canned responses let you respond to customers 24x7. With its comprehensive dashboard, I can monitor chat operators closely and view detailed reports. I highly recommend it!
Hello, my name is Susan and I'm the CMO of the startup Paldesk Live Chat and also the editor of Paldesk Live Chat item on SocialCompare. Really like the Live Chat Software Comparison so I wonder if our item - Paldesk Live Chat can be included in this comparison too? Have a nice day, Susan.
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Great list! A couple of ones I haven’t heard of before.However some of the great products have been already launched. check out one of favourite for supporting customers in real time – www.chat4.website I definately recommend those looking for a 24hours supporting their customers to check out www.chat4.website The platform is great and packed full of features.
I'd add Deskun live chat to this comparison, it's a great tool. Check it out deskun.com/...
Message Your Customers in Real Time tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page tawk.to youtu.be/...
Thanks for an awesome collection of live chat software. Apart from above list, I tried live chat software LiveChat99 and found it’s really an all-in-shop for customer satisfaction.
Blacktiechat.com is for people that want live chat option on their website but don't have time. This chat service actually replies to your visitors for you!
Have you guys tried Zestim - zestim.com
This is a top review on Live Chat software. I will really have to say HelpOnClick is one of the best solutions on the market in terms of sales driven features to engage customers, such as: 1. Forced chat initiation feature. (Customer must decide to chat or click X) 2. Our favourite feature; the keystroke spy feature. You can see what your customer is typing before they hit enter.... you can easily counter objections and gain more sales. We have used HelpOnClick for many years for our sites and for our clients at SalesDesk247. Posting from experience: We monitor clients websites through Live Chat in real time. Our Live chat team collects leads, sells products and services 7 days a week. (I am from SalesDesk247.com). Leigh