This comparison table compares best live chat software. When comparing live chat software, some factors to consider may include pricing, the range of features offered, the ease of use, and the integration options with other tools or platforms. It's important to carefully evaluate your specific needs and requirements in order to choose the right live chat software for your business.
Link | LiveChat | Smartsupp FREE live chat | Olark | Formilla | Lime Talk | Paldesk Live Chat | Provide Support Live Chat | LiveAgent | REVE Chat | SnapEngage | Userlike | Zendesk Chat | Tidio | Chatra | Tawk.to | Botsify | ProProfs Chat |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Image |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Website | livechatinc.com/... | smartsupp.com | olark.com | formilla.com | limetalk.com | paldesk.com/... | providesupport.com | liveagent.com | revechat.com | snapengage.com | userlike.com | zendesk.com/... | tidio.com | chatra.com | tawk.to | botsify.com | proprofschat.com |
| Video |  |  |  |  |  |  |  |  |  |  |  | ||||||
| Description | LiveChat serves as a premium live chat and help
desk software for online sales and customer service. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction. Key LiveChat advantages:
Why LiveChat livechatinc.com/... Product Tour livechatinc.com/... Features list livechatinc.com/... The fastest way to help customers | Smartsupp is your personal shopping assistant. It combines live chat and chatbots to save your time and help you turn visitors into loyal customers. Smartsupp is one of the most popular products in Europe with 50 000 active European webshops and websites. Why choose Smartsupp?
| Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Give customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep your customers coming back. | Formilla.com provides live chat and in-app messaging tools for your
website. With over 12,000 customers worldwide, companies use our
software for lead generation, and to improve customer support by
chatting with their website visitors using our simple web interface
and iPhone/Android mobile apps. We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com! Features listed here: formilla.com/... Pricing listed here: formilla.com/... | Lime Talk is a simple online chat application for
your website that allows you to be available for your website's
visitors - the same way you are available for questions in a real
store. If your visitor has a question, they can use Lime Talk to send that question and you can reply in a matter of seconds. You can use Lime Talk while sitting at your computer or even use your mobile device (phone,tablet, etc..) while on the move. Install the fully customizable Lime Talk chat widget on your site and try out all the features for 15 days free of charge! Registration takes just a couple of seconds. | Paldesk is a live chat plugin that helps
businesses proactively chat in real-time with visitors and
customers to their website. Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place. Paldesk Live Chat benefits:
Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers. Paldesk Integrations paldesk.com/... Paldesk Features list paldesk.com/... | Provide Support has been providing live chat and real time monitoring solution since 2003. With more than 10000 customers all over the globe we are proud to say that our service has become helpful for various industries and improved both their sales and customer service quality. | LiveAgent help desk and live chat software is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls. Key LiveAgent features:
| REVE Chat is a cloud based multi-channel live chat platform that
enables online businesses to proactively engage with the website
visitors. As REVE Chat can be integrated with social media channels
like Facebook and Viber, it also lets companies to offer social
media customer support. As a live chat solution, REVE Chat facilitates online engagement to provide better customer service and boost sales conversions. It allows you to fully customize the chat experience to suit your brand, monitor website visitors, live chat with your Facebook page visitors, offer proactive chat invitations and many more. | SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device. Keep all your conversations in your existing CRM or Help Desk. | Userlike is a unique and powerful software for live chat and customer messaging. It offers companies a central inbox for all customer messages from various channels such as website chat, WhatsApp, Facebook Messenger, Telegram, SMS and more. Messages are processed using professional service features such as message templates, live translations, file sharing, intelligent routing and browser-based video calls, including screen sharing. With Userlike’s AI Automation Hub you can create self-service tools, such as AI chatbots, smart FAQ pages and interactive contact forms to automate your service. Userlike is a GDPR-compliant customer communication software with a secure data infrastructure hosted on German servers. Since Userlike can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. | Zendesk Chat formerly Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query. Zendesk Chat works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere. | Connect with your customers. Instantly Add Tidio live chat software to your website in minutes. Contact visitors and turn them into happy customers. Enhance their experience and boost your sales. A live chat solution trusted by 300k+ businesses. Slash your response time to under 3 minutes The average customer service email response time is over 10 hours. With a live chat service, you’ll respond to your customers before they decide to buy elsewhere. Turn 3x more visitors into paying customers Up to 98% of your visitors leave without buying. Use customer support live chat to engage them in conversations, answer questions, and increase sales. | Talk with visitors on your website Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions Add live chat to your website and talk with your website visitors in real-time, or use the messenger mode and reply to messages at your own pace. | tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page | Botsify firstly appeared in the year 2016, a pioneer chatbot platform with zero coding skills where a non-techie person can easily create a chatbot. The aim of Botsify is to provide a fully-managed chatbot that helps companies to optimize customer support, acquire qualified leads, promote products and elevate sales & revenue. Botsify makes it possible that humans and chatbots can work in the same place that’s why a live chat solution also witnessed that Botsify is worth trying. With Over five years of services, Botsify is continuously working on the user experience and adding boatload chatbot features like conversation forms, tree store, easy to export data, Dedicated account manager, etc in their services to grow their clients’ business. | ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI. |
| Free trial period | Yes 14 days, no credit card required. | Yes Free plan, & all paid plans have 14 days free trial | Yes 15 days, no credit card required. | Yes 15 days | Yes 7 days free trial. No credit card required. | Yes 10 days, fully functional | Yes Trial for 14 days, no credit card required. | Yes | Yes 15 days | Yes 14 days - no credit card required - Free plan available | Yes 14 days | Yes Try Tidio for free. No credit card required. | Yes free 10-day trial, no credit card required | Yes allways | Yes 14 days free trial | Yes Try Any Plan Free For 15 Days (Free Trial)) | |
| Pricing plans |
There's no limit of active chats going at any one
time. |
|
Save 35% with a 2 year commitment. |
All sign-ups first start with the Premium Plus 15-day
trial | Unlimited version starting from $4,2 / month. | Free: 0$ per agent/per month Pro: 16% per agent/per month Custom: N/A |
| No limits of concurrent chats.
| Standard Plan: $13.5 (per month for yearly plan) Advanced Plan: $22.5 (per month for yearly plan) |
|
|
| 15.83€/mo. (Up to 5 operators) |
| pay for agent answering your chat only, chat tool integrated for free if answering yourself... |
|
Full pricing details available at: proprofschat.com/... |
| Launch date | Jun. 25th 2002 | Apr. 1st 2013 | Aug. 1st 2009 | Nov. 1st 2013 | Jan. 1st 2012 | 2017 | Aug. 1st 2003 | Jul. 1st 2007 | Oct. 1st 2008 | Mar. 1st 2012 | 2012 | Apr. 23rd 2016 | |||||
| Features | |||||||||||||||||
| Web-based Application | Yes Compatible with all up-to-date browsers. | Yes | Yes | Yes Compatible with all up-to-date browsers. | Yes | Yes Compatible with all up to date browsers. | Yes Modern web chat agent app is compatible with all modern browsers. Classic one supports even outdated browsers. | Yes Available on all known up-to-date browsers. | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes Compatible with all up-to-date browsers. |
| IM (Google Talk, Jabber...) integration | No LiveChat is based on secure proprietary technology - independent from 3rd party protocols (Jabber) | Yes XMPP (Jabber) | No | Yes | Yes Slack | No | Yes Jabber compatible | - | No | ||||||||
| Desktop Applications | Yes Desktop apps for Windows and Mac OS X. | Yes XMPP (Jabber) : Pidgin, Adium | Yes through IM clients | Yes Windows Desktop App, Mac OS X coming soon | Yes through IM clients | Yes Windows desktop app, Mac OS X and Linux. | Yes Native apps for Windows, Mac OS and Linux | Yes | Yes Through Google-talk and Skype IM clients on both Mac and Windows | Yes Compatible with instant messengers for Windows and Mac | - Through IM clients | Yes | Yes | Yes Desktop apps for Windows and Mac OS. | |||
| Native mobile application | Yes Mobile applications for iPad, iPhone, and Android devices. | Yes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone) | No No native app, but any Jabber/XMPP app will work | Yes Native apps for iPhone/iPad and Android devices | - | Yes Mobile applications for iOS and Android devices. | Yes for Android and iOS | Yes Mobile apps for iOS and Android devices. | Yes iOS, Android | No No native app (any Google Talk client or Skype) | Yes Connect with Mobile Clients like Beejive, Verbs or Xabber (any XMPP chat client) | No | Yes | Yes | Yes Mobile applications for iPad, iPhone, and Android devices. | ||
| Works for customers on mobile devices? | Yes Optimized for mobile devices does not require Flash to work. | Yes fully responsive chat box | Yes | Yes Works on all major mobile browsers (responsive) | Yes | Yes Optimized for mobile devices. | Yes Yes, our chat works on mobile devices as well. | Yes Yes. | Yes Responsive Chat Widget | Yes | Yes Optimized for mobile devices (smartphone & tablet) | Yes Works on some mobile devices. HTML5 dashboard | Yes Mobile friendly UI | Yes Yes - optimized for mobile devices | |||
| Chat statistics | Yes Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals). | Yes | Yes | Yes | Yes | Yes Comprehensive detailed reports available. | Yes Fully functional chat statistics app is available | Yes Comprehensive detailed reports available. | Yes | Yes Detailed Chat Statistics available in the SnapEngage Dashboard + Google Analytics Integration | Yes Complete Chat Statistics (Operators, widgets, goals, etc.), Integration with Google Analytics, Tracking API | Yes | Yes | Yes Weekly reporting of chatbot stats, user catbot analytics on the main dashboard and easy to export data with Google sheet and other integration. | Yes Detailed Chat Statistics available + Google Analytics Integration | ||
| Multi-site | Yes There's no limit. One account can be used to manage multiple websites. | Yes no extra charge | Yes | Yes Yes, the Premium Plus package supports multi-site licenses. | Yes no extra payment | Yes There's no limit. One account can be used to manage multiple websites. | Yes Any subscription package allows using the same chat account on unlimited number of websites. | Yes Unlimited | Yes | Yes Unlimited in all plans | Yes Integrate single or multiple widget per site by group, type of support or user behavior. | Yes | Yes | Yes Allows you to embed chatbot on different channels with unified data-set. | Yes One account can be used to manage multiple websites. | ||
| Multiple operators | Yes Every user can have their own account. Different agent roles available. | Yes | Yes | Yes Each chat agent can have their own unique email login and password | Yes | Yes Every user can have unique email login and password. Different agent roles available. | Yes Number of available operator profiles is limited by subscription. All operators can be online concurrently. | Yes Yes. | Yes | Yes | Yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator. | Yes | Yes | Yes | Yes Every user can have their own account. Different agent roles available. | ||
| Conversation transcripts | Yes Chat transcripts are stored in LiveChat. Option to export archived transcripts. | Yes | Yes | Yes Yes. Enable chat transcripts to each agent, or globally to multiple email addresses. | Yes | Yes Chat transcripts are stored in LiveChat and can be sent to email. | Yes Not stored on our servers due to security reasons. Can be emailed in HTML / Text format to email(s) specified by customer. Transcripts storage and viewer app is in beta-testing and available by request. | Yes Yes. | Yes | Yes | Yes Transcripts are stored within the Message Center and can be retrieved anytime, downloaded or automatically sent to your CRM. | Yes | Yes | Yes | Yes Chat transcripts are stored in Live Chat and can be export.. | ||
| Offline messages | Yes Offline messages are saved as tickets, forwarded to a help desk or email address. | Yes | Yes Messages sent to an email address(es) or into a CRM. | Yes Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions. | Yes | Yes Offline messages are saved as tickets. | Yes When the chat is offline visitor can either leave an offline message or be redirected to a custom web page. Offline chat button can be hidden at all as well. | Yes Offline messages are saved as tickets. | Yes | Yes | Yes Yes. Synchronous and asynchronous communication mode | Yes | - not sure | Yes | Yes Offline messages are saved as tickets. | ||
| Cobrowsing | Yes With the use of a 3rd party application. | Yes Screen recording | Yes push webpages | - Monitor what page URL the customer is on, and see what web pages they accessed on your website. | No | No | Yes | Yes | Yes Guide your visitor to any page of your website. | No | Yes | Yes | |||||
| Visual customization | Yes Several chat window themes to choose from. CSS customization, branding and white label version are available. | Yes | Yes use existing themes or full CSS customization + whitelabel (non-branded) version for an additional fee | Yes Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options. | Yes | Yes Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options. | Yes Customizable chat window color, font type and size, company logo, chat window title, chat button tooltips, chat icons, chat button and window position. | Yes CSS, image upload... | Yes Customize Chat Widget according to your website theme. | Yes Have your own Look'n'Feel customized to your website starting with Businesss plan + whitelabel on Enterprise plan | Yes Fully customizable and text customization | Yes | - more or less | Yes Customized chatbot, livechat and white label solution. | Yes Fully customizable | ||
| Visitor details | Yes Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more. | Yes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers | Yes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento users | Yes visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system. | Yes | Yes Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more. | Yes Geo location, IP, ISP, OS and browser, possibility to pass custom visitor details from your website to operators. | Yes Geolocation, IP address, referrer links, browser type, language. | Yes | Yes User Environment, User IP Address and User Geo Location. Also tracking of visitors navigation across site in real time. | Yes Geo-location, Name, Email, Product, Referral, Browser, OS, Page Impressions, Visits and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations. | Yes | - ip, vrowser, os | Yes | Yes Detailed information on online visitors include geolocation, time on the website and number of visits and more. | ||
| Predefined responses | Yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up. | Yes | Yes Using 3rd Party Macros | Yes Unlimited canned responses. Add them with quick shortcuts, also use them on mobile. | Yes | Yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up. | Yes Can be created for the whole account and for specific operator/department | Yes Yes. | Yes | Yes With shortcuts | Yes Easily create chat macros and sort them into groups. | Yes | Yes | Yes Canned response | |||
| International support | Yes 40+ languages available. | Yes Chat support in English, French and Czech | Yes | Yes 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only. | Yes | - | Yes Chats can be conducted in any language. Chat Messenger can be translated into any language as well. | Yes 39 Languages | Yes Arabic, Chinese (Simplified), English, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish | Yes 26 languages | Yes Multilingual-Support | Yes | Yes | Yes English speaking chat support | Yes Yes, provide International support | ||
| Clickpath Tracker | Yes The user's browsing path is displayed in real-time to provide details on visited pages. | Yes Visitor recording | Yes | Yes See what web pages the visitor has viewed, and the current page they're on. | - | Yes The user's browsing history is available in Visitors list and in visitor's details in the chat agent app sidebar. | Yes Yes. | Yes | Yes | Yes See at what url your chat partners are and how they navigate over your site. | No | Yes Visitors real time page can be seen.See what web pages the visitor has viewed, and the current page they're on. | |||||
| Transfer to another operator | Yes Chats can be transferred back and forth between operators. Chat history is transferred along with the visitor. | Yes | Yes type !transfer command to transfer to all available operators, transcript link shows to new operator | Yes Transfer to other online agents, and include a private message if necessary. | Yes | Yes Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor. | Yes It is also possible to invite other operators to assist during chat | Yes Yes. | Yes | Yes Transfer easily between agents, tiers and groups | Yes Conversation including chat transcripts can be forwarded to other operators. | Yes | Yes You can assign Multiple teammates by giving access. | Yes Yes, chats can be transferred back and forth between operators. Chat history is transferred along with the visitor. | |||
| Custom extensions | Yes 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other. | Yes | Yes Extensible API (JavaScript plugin architecture) http://www.olark.com/docs | Yes Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier | Yes Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,... | Yes Plugins for WordPress, Joomla, Magento. App for Shopify. Google Analitycs integration. Integration instructions for multiple other CMS and Shopping Carts. | Yes Can be integrated with 80+ services, including Mailchimp, Aweber, Magento, Prestashop, Google Analytics, Facebook... | Yes Many integrations including: SAP Business By Design, SalesForce, Zendesk, Desk.com, Basecamp, Highrise, BatchBook, JIRA, Facebook, RapLeaf, FullContact, and many more... | Yes Add-ons and Plugins available: Magento, Zendesk, Highrise, Desk.com, Github, Pipedrive, Slack and many more. | Yes Javascript API, Many integrations (Zendesk, Salesforce, etc) | Yes Facebook messenger, WhatsApp, Slack,SMS, Website, Live chat, white label solution | Yes 35+ integrations are available with ProProfs Chat | |||||
| Proactive chat triggers | Yes LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions. | Yes | Yes Fully customizable rule-based triggers | Yes Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/ | Yes | - | - Proactive chat invitation can be sent manually by operator | Yes Yes. | Yes | Yes Proactive chat implementation engages with the visitor on behalf of an agent currently online. | Yes Fully Customizable | Yes | Yes | Yes | Yes ProProfs Live Chat detects when visitors take certain actions on the website and chat invitation popup based on those actions. | ||
| Visitor Monitoring | Yes Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions. | Yes | Yes List of visitors shows inside your IM client buddy list or on the screen if using a web-based option. Can enable notifications for when visitors land on your site. | Yes Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more. | Yes Fully customizable rule-based triggers. | - | Yes The list of current website visitor is available. For each visitor IP, geographic location and local time, current page, history of browsing, browsing duration, OS and browser, custom data (if passed from the website) are available. | Yes Yes. | Yes | No | Yes Available while user is connected | Yes | Yes | Yes | Yes Real-time visitor monitoring of visitor. | ||
| Video chat | No | No Visitor recording | No | No | No | - | No | Yes Yes. | Yes | No | Yes | No | No | Yes Video chat available | No | ||
| Remote screenshot | Yes With the use of a 3rd party application. | Yes Screen recording | No | No | No | - | No | Yes | Yes | No | - file upload | Yes Available with 3rd party extensions. | |||||
| API | Yes Open API | Yes https://developers.smartsupp.com/ | Yes http://www.olark.com/docs | - Coming soon. | Yes | Yes Open API available. | No | Yes Open API available. | Yes API's available on request to developers. | Yes | Yes Open API, Javascript API, and remote API to set up advanced chat behavior. | Yes | Yes | Yes API Available. | |||
| Social Networks | |||||||||||||||||
| @LiveChat | @smartsuppcom | @olark | @Formilla | @paldesk | @provide_support | @liveagent | @REVEChat | @snapengage | @userlike | @zendesk | @botsify_app | @proprofs | |||||
| facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | facebook.com/... | |||||
| Website | livechatinc.com/... | smartsupp.com | olark.com | formilla.com | limetalk.com | paldesk.com/... | providesupport.com | liveagent.com | revechat.com | snapengage.com | userlike.com | zendesk.com/... | tidio.com | chatra.com | tawk.to | botsify.com | proprofschat.com |
| Like | Likes 41 | Likes 6 | Likes 12 | Likes 3 | Likes 1 | Likes 7 | Likes 3 | Likes 3 | Likes 12 | Likes 14 | Likes 111 | Likes 45 | Likes 0 | Likes 0 | Likes 0 | Likes 0 | Likes 0 |
Live chat software is a type of software that allows businesses to communicate with customers in real time through a website or mobile app. Typically, live chat software includes a chat widget that can be easily integrated into a website, allowing customers to initiate a chat with a business representative. The software also includes tools for managing and organizing chat conversations, as well as for analyzing customer feedback and interactions. Live chat is often used for customer support, as it allows businesses to provide immediate assistance to customers with questions or concerns. It can also be used for sales, allowing businesses to answer customer questions and provide information about products or services in real time. Some live chat software also includes features such as customizable chatbots and integration with other business tools or platforms.
There are many benefits to using live chat software for customer communication and support. Some of the main advantages include:
There are several types of live chat software available on the market, each with its own unique features and capabilities. Some common types of live chat software include:
The specific features offered by live chat software can vary depending on the provider and the pricing plan. However, some common features of live chat software include:
Live chat software is used by a wide range of businesses and organizations, including small and large companies, e-commerce platforms, customer service departments, and online communities. Live chat is a versatile communication channel that can be used by any business or organization that wants to improve customer communication and support. Some specific examples of businesses and organizations that may use live chat software include:
Here is a related comparison about Best ChatBots Software : chatbot-software-comparison-best-ai-artificial-intelligence-chatbots
13 more
User reviews and comments
paldesk on Jan. 10th 2019 1:55:25 PM 
paldesk on Jan. 10th 2019 11:25:32 AM suggested on Paldesk Live Chat to set Description to Paldesk is a live chat plugin that helps
businesses proactively chat in real-time with visitors and
customers to their website.
Paldesk integrates with your most popular customer communication
channels which means you can connect multiple channels into a
single dashboard and respond to all your messages from one
place.
Paldesk Live Chat benefits:
Capture more leads
Increase website sales
Improve customer loyalty
Boost chat response time
Chat with your customers – from anywhere
Stop juggling multiple accounts, logins, and open browser
windows and never miss an opportunity to engage or answer your
customers.
Paldesk Integrations
https://www.paldesk.com/integrations/
Paldesk Features list
https://www.paldesk.com/features/
jerry1223 on Sep. 7th 2018 4:45:34 PM 
Formilla.com on Jul. 24th 2018 10:29:57 PM suggested on Formilla to set White Label solution to no 
Formilla.com on Jul. 24th 2018 10:29:37 PM suggested on Formilla to set Screenshot to /u/1807/chat-widget-1432x806_74068d1df6198abd32a38dbf326c0fcb.png /u/1807/chat-widget-1432x806-4guk0fuy.png 
Formilla.com on Jul. 24th 2018 10:25:26 PM suggested on Formilla to set Blog to https://www.formilla.com/blog/ 
Formilla.com on Jul. 24th 2018 10:24:43 PM suggested on Formilla to set Affiliate / Credit Program to yes 
Formilla.com on Jul. 24th 2018 10:24:14 PM suggested on Formilla to set Trial and Prices to Full features & pricing located here:
https://www.formilla.com/live-chat-pricing.aspx
Standard (free): $0 / month
Premium : $11.99 / month
Premium Plus: $50 / month /
account
All sign-ups first start with the Premium Plus 15-day
trial 
Formilla.com on Jul. 24th 2018 10:12:33 PM suggested on Formilla to set Pricing plans to Full features & pricing located here:
https://www.formilla.com/live-chat-pricing.aspx
Standard (free): $0 / month
Premium : $11.99 / month
Premium Plus: $16.99 / month /
account
All sign-ups first start with the Premium Plus 15-day
trial 
l.adams1160 on Sep. 3rd 2017 11:01:22 AM 
NathHughesss on Aug. 11th 2017 2:36:34 PM 
jaseurboreal on Jul. 26th 2017 10:08:38 AM 
Eshi on Apr. 15th 2017 7:52:51 AM 
Tim on Feb. 19th 2017 7:54:22 AM 
Sudarshan on Jan. 16th 2017 12:10:53 PM 
Salesdesk on Dec. 25th 2016 4:04:19 PM 
Molly Liu on Sep. 19th 2016 5:22:14 AM 
Aakash Sohani on Aug. 23rd 2016 12:35:56 PM 
Alexandre Tolstenko Nogueira on Jul. 18th 2016 6:28:37 PM suggested on Smartsupp FREE live chat to set Video chat to - Visitor recording 
chrisharris079 on Jul. 18th 2016 9:56:07 AM
see older commentsHello, my name is Susan and I'm the CMO of the startup Paldesk Live Chat and also the editor of Paldesk Live Chat item on SocialCompare. Really like the Live Chat Software Comparison so I wonder if our item - Paldesk Live Chat can be included in this comparison too? Have a nice day, Susan.
Try this Live chat solution liveadmins.com
25% recurring commissions (lifetime)
Great list! A couple of ones I haven’t heard of before.However some of the great products have been already launched. check out one of favourite for supporting customers in real time – www.chat4.website I definately recommend those looking for a 24hours supporting their customers to check out www.chat4.website The platform is great and packed full of features.
I'd add Deskun live chat to this comparison, it's a great tool. Check it out deskun.com/...
Message Your Customers in Real Time tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page tawk.to youtu.be/...
Thanks for an awesome collection of live chat software. Apart from above list, I tried live chat software LiveChat99 and found it’s really an all-in-shop for customer satisfaction.
Blacktiechat.com is for people that want live chat option on their website but don't have time. This chat service actually replies to your visitors for you!
Have you guys tried Zestim - zestim.com
This is a top review on Live Chat software. I will really have to say HelpOnClick is one of the best solutions on the market in terms of sales driven features to engage customers, such as: 1. Forced chat initiation feature. (Customer must decide to chat or click X) 2. Our favourite feature; the keystroke spy feature. You can see what your customer is typing before they hit enter.... you can easily counter objections and gain more sales. We have used HelpOnClick for many years for our sites and for our clients at SalesDesk247. Posting from experience: We monitor clients websites through Live Chat in real time. Our Live chat team collects leads, sells products and services 7 days a week. (I am from SalesDesk247.com). Leigh
I'm a Crisp user, and the information on Crisp in not updated. They had a FREE version that worked pretty well, I also bought some app, but after a while they cancel some of the functions you previously could use like "search in history", "block users". I don't know what's the next they are going cancel.. I'm already applying cancelling the debranding app i've purchase.
Nice Post.... Chatwire is also good. I have read about it at betapage.co/... Chatwire meets your customers where they are by channelling their messages from chat apps into the help desk you already use.
Beta testing
I used to use userlike earlier it was good, but now i have switched to Tiger.do. it very snappy and user friendly.