TargetFirst formerly Watcheezy, is an easy to use intelligent live chat for websites.
1.Monitor visitors on your website in real time
2. Receive alerts to target higher value visitors
3. Helpfully engage and convert.
Recognize key moments to engage and offer assisted support through Click to Chat, Click to Call or video conference. Engage a proactive chat with your targeted visitors, reduce your cart abandonment rate and win your customer satisfaction.
Add a sales guy to your website.
Watcheezy uses WebRTC Technology for high quality secured audio/video calls. No plug in to install to use the service.We provide a free API to integrate Watcheezy with your business applications and improve your behavioral targeting.
|Free trial period||Yes 15 days free trial|
|Canaux de communication|
|Web-based Application||Yes Compatible with all up-to-date browsers.|
|IM (Google Talk, Jabber...) integration||No|
|Desktop Applications||Yes Available for windows and OS Desktop|
|Native mobile application||Yes Mobile application for Iphone, Ipad and ANdroid Devices|
|Works for customers on mobile devices?||Yes Watcheezy is multiplateform (Computer, Mobile and Touchpad)|
|Chat statistics||Yes Watcheezy provides statistics in real-time with reports and analytics (traffic, coverage rate, conversion rate,number of chats...)|
|Multi-site||Yes Unlimited number of websites with Eezy offers|
|Multiple operators||Yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator.|
|Conversation transcripts||Yes Full conversation transcripts available and downloadable|
|Offline messages||Yes Offline messages are saved and sent by email|
|Cobrowsing||Yes See in real time exactly waht does your visitors|
|Visual customization||Yes Customize the live chat module directly in the back office|
|Visitor details||Yes IP address, browsing time, geolocation, current page details, referrer, status, browser, chat history, visit history + 3rd party data (Facebook, Salesforce, Mixpanel...)|
|Predefined responses||Yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.|
|International support||Yes 6+languages available|
|Clickpath Tracker||Yes The user's browsing path is displayed in real-time to provide details on visited pages.|
|Transfer to another operator||Yes|
|Custom extensions||Yes API targeting, integration with Prestashop, Magento, Wordpress, Joomla!, Drupal, Weezbe, BoutikOne & Powerboutique|
|Proactive chat triggers||Yes Set your behavioral targeting rules and identify in real time your potential buyers. Start a proactive live chat with them|
|Visitor Monitoring||Yes IP address, browsing time, geolocation, current page details, referrer, status, browser, chat history, visit history|
|API||Yes Free API|
|Canaux de communication|