HeyBubble

Business > Enterprises > Livechat
2014-10-01 21:48:59
With HeyBubble you can track your visitors in real time and engage them to chat, providing excellent customer service, allowing customers to ask questions before making a purchase on your website.

HeyBubble offers a beautiful non-intrusive chat that is embedded in the bottom corner of your companies webpage, that creates a portal to allow communication between your customer and yourself.

HeyBubble has many great features to help you reach your customers such as real time information, statistics, chat transcripts, mobile device support and more all in one web based application.

HeyBubble is a New York based company
Top live chats platform
HeyBubble
Websitehttps://www.heybubble.com
Live chat widget
Free trial periodYes 14 Days, and Freemium package
Number of paid customers
Pricing plans
  • Free Trial - 14 days, no credit card required
  • Free Start-up plan - $0 forever (for individual users)
  • PRO plan - $15/mo
  • ADVANCED plan - $23/mo
Screenshot
Video tourhttps://www.youtube.com/watch?v=xEBwAy-BNd4
Launch date2013-01-01
Features
Web-based ApplicationYes Full HTML5 and Javascript Web application
IM (Google Talk, Jabber...) integrationYes All Jabber compatible IMs and a very unique Skype integration
Desktop ApplicationsYes Using Instant Messaging systems
Native mobile applicationYes Any Skype or Jabber compatible mobile app
Works for customers on mobile devices?Yes Yes
Chat statisticsYes Amazing statistics and reports
Multi-siteYes Unlimited
Multiple operatorsYes Yes, For PRO and ADVANCED packages only
Conversation transcriptsYes Chat linked in real time to visitors already chatted in the past. And full conversation transcripts available
Offline messagesYes Sent to email address
CobrowsingNo
Visual customizationYes Several themes and text customization + multiple action buttons and your company logo
Visitor detailsYes Name, email, ID, Full Click Path, Time spend, IP, Browser/OS, Referrer, Number of visits, Number of chats, Date of last chats, etc...
Predefined responsesYes Shortcuts using # symbol in the chat
International supportYes
Clickpath TrackerYes Every pages, from referrer to current page with associated time spent
Transfer to another operatorYes To a specific operator, a group of operator or the first available operator
Custom extensionsYes API
Proactive chat triggersYes By time spent
Visitor MonitoringYes
Video chatNo
Remote screenshotNo
APIYes
Social Networks
Like 31
Websitehttps://www.heybubble.com
Twitterhttps://twitter.com/HeyBubbleInc
Facebookhttps://www.facebook.com/heybubble
  • 2013-04-30 21:38:14
    2014-10-01 21:48:59
  • Livechat
    English
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Posted 2016-09-26 12:13:00 by Marie-Luise Berrang
  • suggested to set Pricing plans to Free Trial - 14 days, no credit card required Free Start-up plan - $0 forever (for individual users. 30 chats per month only 1 concurrent chat) PRO plan - $15/mo ADVANCED plan - $23/mo
    Posted 2016-02-15 18:32:03 by gerbora
  • voted for this Item (Like)
    Posted 2016-01-12 00:40:00 by Jennifer Franca-Weatherall
  • voted for this Item (Like)
    very easy to use...the skype on mobile app makes life so easy
    Posted 2015-09-14 16:08:51 by amindamyar
  • voted for this Item (Like)
    Posted 2015-08-17 20:02:27 by YA
  • voted for this Item (Like)
    Easy to install and easy to use. Is capable to be integrated with Skype which is a fantastic feature!
    Posted 2015-08-14 20:33:58 by Stephanie Medeiros
  • voted for this Item (Like)
    Really easy to use and intuitive. Very practical.
    Posted 2015-08-14 18:09:56 by Ord
  • voted for this Item (Like)
    Really excellent product. Since my company started using HeyBubble, chats with real prospects have increased dramatically. Also our telemarketing team is able to be more proactive by engaging directly with with visitors showing an active interest (by length of time on site, number of pages visited, etc.). They say 90% of the time they proactively trigger a chat, they are responded to. Excellent
    Posted 2015-08-13 22:39:31 by duck
  • voted for this Item (Like)
    Very easy to use, great product !
    Posted 2015-08-13 14:56:12 by Isabelle Villeneuve
  • voted for this Item (Like)
    Using HeyBubble really adds values to the service we are offering for our clients. It is easy to use and we clearly see results!
    Posted 2015-08-13 14:19:50 by jff
  • voted for this Item (Like)
    Great product. I like the Skype integration
    Posted 2015-08-12 23:18:35 by Jay
  • voted for this Item (Like)
    Posted 2015-08-12 14:10:06 by nesnesnes
  • voted for this Item (Like)
    Posted 2015-08-11 23:19:55 by MAG
  • voted for this Item (Like)
    Hey Bubble is so easy to use and works great on mobile and even in Skype!!!!
    Posted 2015-08-11 23:19:23 by Scott Armstrong
  • voted for this Item (Like)
    Try HeyBubble. It's a great tool.
    Posted 2015-08-04 00:23:22 by Jeff32
  • voted for this Item (Like)
    Posted 2014-03-26 22:52:06 by David555
  • suggested to set Pricing plans to - Forever Free plan - PRO plan starts at $15 per month - ADVANCED plan starts at $23 per month
    Posted 2014-02-18 22:48:13 by David555
  • suggested to set Free trial period to yes 14 days
    Posted 2014-02-18 22:47:31 by David555
  • suggested to set Proactive chat triggers to yes By time spent on pages and domains
    Posted 2013-12-12 16:34:21 by JohnM5
  • voted for this Item (Like)
    I use http://www.heybubble.com and I am very satisfied ! So easy to use every day for our customer service and very useful tool to develop our business ! Thank you Hey Bubble !
    Posted 2013-07-26 22:45:19 by Tech1
  • voted for this Item (Like)
    J'ai telechargé HeyBubble pour mon entreprise, pas d'installation necessaire, 100% Gratuit pour ceux qui s'inscrive sous la version beta, 100% efficace. Je recommande vivement.
    Français Posted 2013-06-27 20:55:27 by Thibault Corby
  • voted for this Item (Like)
    very nice tool!
    Posted 2013-05-08 22:20:04 by Schake_admin
  • voted for this Item (Like)
    Posted 2013-05-07 22:04:55 by JohnM5
  • voted for this Item (Like)
    Posted 2013-05-07 21:34:05 by ChloeF
  • voted for this Item (Like)
    Posted 2013-05-07 21:27:29 by JohnM5
  • voted for this Item (Like)
    Best Live Chat Software, You can use Heybubble technology and/or Skype , Jaber etc...
    Posted 2013-05-06 17:21:33 by Eric Amsallem
  • voted for this Item (Like)
    I love the web app and mobile device integration, this one will go far!
    Posted 2013-05-01 17:53:44 by raphassou
  • voted for this Item (Like)
    Très bonne solution pour mon site web! L'integration mobile est parfaite avec IMO.IM.
    Posted 2013-05-01 01:13:57 by clara
  • voted for this Item (Like)
    I like when it's free!
    Posted 2013-05-01 00:37:01 by Johnny27
  • voted for this Item (Like)
    We use Hey Bubble for our website and this is neat. Easy to use, easy to setup, very nice customer service. Great product
    Posted 2013-05-01 00:16:38 by Jerome Lfs
  • voted for this Item (Like)
    I use HeyBubble for all my websites. Mydreamdorm.com and tech-over.com. Great UI and really easy integration with Skype gmail... Love it !
    Posted 2013-04-30 22:22:37 by Jon06
  • voted for this Item (Like)
    Definitely the best !! I am using for the past 3 month amd I am more than happy! Really useful, I will really recommend it!!!! Thanks Hey Bubble
    Posted 2013-04-30 22:18:51 by David Ha
  • voted for this Item (Like)
    Very intuitive web app
    Posted 2013-04-30 22:14:56 by Nathan Amsallem
  • voted for this Item (Like)
    Best LiveChat software - works both on web & mobile!
    Posted 2013-04-30 21:58:50 by Andrea Bk
  • voted for this Item (Like)
    Posted 2013-04-30 21:46:23 by David555

Leave a comment

Register Sign in