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HeyBubble

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With HeyBubble you can track your visitors in real time and engage them to chat, providing excellent customer service, allowing customers to ask questions before making a purchase on your website.

HeyBubble offers a beautiful non-intrusive chat that is embedded in the bottom corner of your companies webpage, that creates a portal to allow communication between your customer and yourself.

HeyBubble has many great features to help you reach your customers such as real time information, statistics, chat transcripts, mobile device support and more all in one web based application.

HeyBubble is a New York based company
Name
HeyBubble
Websiteheybubble.com
Video
Free trial periodYes 14 Days, and Freemium package
Pricing plans
  • Free Trial - 14 days, no credit card required
  • Free Start-up plan - $0 forever (for individual users)
  • PRO plan - $15/mo
  • ADVANCED plan - $23/mo
Launch dateJan. 1st 2013
Features
Web-based ApplicationYes Full HTML5 and Javascript Web application
IM (Google Talk, Jabber...) integrationYes All Jabber compatible IMs and a very unique Skype integration
Desktop ApplicationsYes Using Instant Messaging systems
Native mobile applicationYes Any Skype or Jabber compatible mobile app
Works for customers on mobile devices?Yes Yes
Chat statisticsYes Amazing statistics and reports
Multi-siteYes Unlimited
Multiple operatorsYes Yes, For PRO and ADVANCED packages only
Conversation transcriptsYes Chat linked in real time to visitors already chatted in the past. And full conversation transcripts available
Offline messagesYes Sent to email address
CobrowsingNo
Visual customizationYes Several themes and text customization + multiple action buttons and your company logo
Visitor detailsYes Name, email, ID, Full Click Path, Time spend, IP, Browser/OS, Referrer, Number of visits, Number of chats, Date of last chats, etc...
Predefined responsesYes Shortcuts using # symbol in the chat
International supportYes
Clickpath TrackerYes Every pages, from referrer to current page with associated time spent
Transfer to another operatorYes To a specific operator, a group of operator or the first available operator
Custom extensionsYes API
Proactive chat triggersYes By time spent
Visitor MonitoringYes
Video chatNo
Remote screenshotNo
APIYes
Social Networks
Twitter
Facebookfacebook.com/...
Websiteheybubble.com
Livechat & Chatbot
English
Public
Public
Nov. 3rd 2022 3:40:14 PM
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User reviews and comments

  • amindamyar on Sep. 14th 2015 4:08:51 PM
    like this

    very easy to use...the skype on mobile app makes life so easy

  • Stephanie Medeiros on Aug. 14th 2015 8:33:58 PM
    like this

    Easy to install and easy to use. Is capable to be integrated with Skype which is a fantastic feature!

  • Ord on Aug. 14th 2015 6:09:56 PM
    like this

    Really easy to use and intuitive. Very practical.

  • duck on Aug. 13th 2015 10:39:31 PM
    like this

    Really excellent product. Since my company started using HeyBubble, chats with real prospects have increased dramatically. Also our telemarketing team is able to be more proactive by engaging directly with with visitors showing an active interest (by length of time on site, number of pages visited, etc.). They say 90% of the time they proactively trigger a chat, they are responded to. Excellent

  • Isabelle Villeneuve on Aug. 13th 2015 2:56:12 PM
    like this

    Very easy to use, great product !

  • jff on Aug. 13th 2015 2:19:50 PM
    like this

    Using HeyBubble really adds values to the service we are offering for our clients. It is easy to use and we clearly see results!

  • Jay on Aug. 12th 2015 11:18:35 PM
    like this

    Great product. I like the Skype integration

  • Scott Armstrong on Aug. 11th 2015 11:19:23 PM
    like this

    Hey Bubble is so easy to use and works great on mobile and even in Skype!!!!

  • Jeff32 on Aug. 4th 2015 12:23:22 AM
    like this

    Try HeyBubble. It's a great tool.

  • Tech1 on Jul. 26th 2013 10:45:19 PM
    like this

    I use heybubble.com and I am very satisfied ! So easy to use every day for our customer service and very useful tool to develop our business ! Thank you Hey Bubble !

  • Thibault Corby on Jun. 27th 2013 8:55:27 PM
    like this

    J'ai telechargé HeyBubble pour mon entreprise, pas d'installation necessaire, 100% Gratuit pour ceux qui s'inscrive sous la version beta, 100% efficace. Je recommande vivement.

  • Schake_admin on May 8th 2013 10:20:04 PM
    like this

    very nice tool!

  • Eric Amsallem on May 6th 2013 5:21:33 PM
    like this

    Best Live Chat Software, You can use Heybubble technology and/or Skype , Jaber etc...

  • raphassou on May 1st 2013 5:53:44 PM
    like this

    I love the web app and mobile device integration, this one will go far!

  • clara on May 1st 2013 1:13:57 AM
    like this

    Très bonne solution pour mon site web! L'integration mobile est parfaite avec IMO.IM.

  • Johnny27 on May 1st 2013 12:37:01 AM
    like this

    I like when it's free!

  • Jerome Lfs on May 1st 2013 12:16:38 AM
    like this

    We use Hey Bubble for our website and this is neat. Easy to use, easy to setup, very nice customer service. Great product

  • Jon06 on Apr. 30th 2013 10:22:37 PM
    like this

    I use HeyBubble for all my websites. Mydreamdorm.com and tech-over.com. Great UI and really easy integration with Skype gmail... Love it !

  • David Ha on Apr. 30th 2013 10:18:51 PM
    like this

    Definitely the best !! I am using for the past 3 month amd I am more than happy! Really useful, I will really recommend it!!!! Thanks Hey Bubble

  • Nathan Amsallem on Apr. 30th 2013 10:14:56 PM
    like this

    Very intuitive web app

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