Website | acquire.io |
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Video | youtube.com/... |
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Free trial period | Yes 14 days |
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Pricing plans | It offer customized plan.
- Basic, Free
- Premium Plan : $35/month/agent
- Team Plan: $250
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Launch date | Aug. 1st 2015 |
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Features | |
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Web-based Application | Yes |
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IM (Google Talk, Jabber...) integration | |
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Desktop Applications | Yes Windows, Mac OS, iOS, Android |
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Native mobile application | Yes Desktop, iPhone, Android |
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Works for customers on mobile devices? | Yes Yes, it works on mobile devices |
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Chat statistics | Yes 50+ key performance indicators |
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Multi-site | Yes Customization available as per requirement |
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Multiple operators | Yes |
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Conversation transcripts | Yes Saved on server as well as in local PC or drive |
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Offline messages | Yes Integration with CRM, ERP, CMS |
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Cobrowsing | Yes Yes, it has separate co-browsing feature |
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Visual customization | Yes Available |
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Visitor details | Yes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento users |
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Predefined responses | Yes Tag based |
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International support | Yes Multilingual + option to customize localization |
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Clickpath Tracker | Yes |
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Transfer to another operator | Yes Yes, you can transfer |
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Custom extensions | Yes Add-ons & extras available (Zendesk, Salesforce, CRM apps, CMS & eCommerce platforms); API available |
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Proactive chat triggers | Yes Fully customizable rule-based triggers |
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Visitor Monitoring | Yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser using co-browsing and screen sharing |
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Video chat | Yes Yes, this is our main USP and feature |
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Remote screenshot | Yes Screen sharing and screen shot available |
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API | Yes Free API |
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Social Networks | |
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Twitter | |
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Facebook | facebook.com/... |
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Website | acquire.io |
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User reviews and comments