P3chat was an easy to use live chat solution supporting
Skype and Google Talk and having 20+ language
support.
To find a replacement you can have a look at this comparison:
compare-live-chat-support-software-help
P3chat was specialized on converting visitors into customers
and is a great tool for every sales person to become a sales
ninja.
The great advantage is that you can use single widget code on
multiple websites without restriction.
Name | p3chat |
|---|---|
| Website | |
| Video |  |
| Free trial period | Yes 14 days free trial |
| Pricing plans |
|
| Launch date | Feb. 1st 2011 |
| Features | |
| Web-based Application | Yes Rich Web Client |
| IM (Google Talk, Jabber...) integration | Yes |
| Desktop Applications | Yes Through IM clients on desktop and mobile |
| Native mobile application | Yes (any Skype, Google Talk or XMPP client) |
| Works for customers on mobile devices? | Yes Any browser for Rich Web Client or native app (Skype, Google Talk or XMPP) |
| Chat statistics | Yes Message History, rules performance. |
| Multi-site | Yes Via Departments |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | No |
| Visual customization | - |
| Visitor details | Yes Via Rich Web Client: view all visitors real time with geo, IP, OS/browser, stats information |
| Predefined responses | Yes |
| International support | Yes >20 languages |
| Clickpath Tracker | - |
| Transfer to another operator | Yes !r command in IM apps, one-click in RWC. |
| Custom extensions | Yes Javascript API, Integration with Zendesk, Happyfox, .. |
| Proactive chat triggers | Yes |
| Visitor Monitoring | Yes Via Rich Web Client |
| Video chat | No |
| Remote screenshot | No |
| API | Yes Widget API |
| Social Networks | |
| @p3chat_im | |
| facebook.com/... | |
| Website |
User reviews and comments
vladimir rathuva on Jul. 1st 2013 10:53:23 AM like this 
smirnova_elena on Jun. 21st 2013 3:15:02 PM like this 
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zteend on Apr. 23rd 2013 5:28:55 PM like this 
newman2 on Apr. 23rd 2013 5:26:59 PM like this
see older commentsEasy-to-use new rich web-client and the prices are low enough!
Excellent service with low prices!
Very good and cheap service!
The best consultant I've ever used!
We are trying P3chat now. Good solution for our sales goals!
Everything I need!
P3chat widget has increased my income, I will provide numbers later after 3 months period calculation but now it's about 34% rise.
Thanks for best product for support!
P3chat support has kind heart
It really worth this money.
I like P3chat widget design and Skype support
Honest prices.
I will give P3chat 9/10 and I hope they take one more point soon :)
They should take leadership!
Good price for such service.
Best support I ever seen
I'm talking to website visitors using my Skype on phone. Waaa!
For me it's low costs.
Funny support staff.
Very good support.