ArcChat.com

Business > Enterprises > Livechat
2020-10-23 16:27:16

ArcChat.com was a Live chat for small business.
To find an alternative:
https://socialcompare.com/en/comparison/compare-live-chat-support-software-help

Live Chat Software Comparison
ArcChat.com
Website
Like 4
Video tour
Free trial periodYes 14 days
Pricing plans
  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts
Launch date2015
Features
Web-based ApplicationYes Simplified UI for small business
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile applicationYes Free for Android. iOS coming 2016.
Works for customers on mobile devices?Yes Chat becomes smaller and expands on click. Works on any modern browser, does not require Flash
Chat statistics
Multi-siteYes Unlimited
Multiple operatorsYes 10 operators per site for same price
Conversation transcriptsYes All, missed or none. Also available in Dashboard
Offline messagesYes
CobrowsingYes You can see where user is navigating
Visual customizationYes 75+ options & 1-click palettes
Visitor detailsYes
Predefined responses
International supportYes 1 click translation to multi languages or custom translation
Clickpath TrackerYes
Transfer to another operatorYes Operators see conversations and can join/leave at any moment
Custom extensionsNo We've noticed it only brings more distraction for our clients.
Proactive chat triggersYes Simple to understand "Auto actions" When... Then...
Visitor MonitoringYes Can see who and where are browsing right now
Video chatNo
Remote screenshotNo
APINo We've noticed it only brings more distraction.
Social Networks
Website
Twitter
Facebook
  • 2016-02-15 16:37:12
    2020-10-23 16:27:16
  • Livechat
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Posted 2016-02-22 17:39:57 by Nosira
  • voted for this Item (Like)
    Posted 2016-02-22 17:04:47 by b527856
  • voted for this Item (Like)
    Posted 2016-02-15 18:56:03 by NewsFlow
  • voted for this Item (Like)
    Posted 2016-02-15 16:53:26 by gerbora

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