ArcChat.com
Likes 4
ArcChat.com was a Live chat for small business.
To find an alternative:
compare-live-chat-support-software-help
ArcChat.com was a Live chat for small business.
To find an alternative:
compare-live-chat-support-software-help
Name | ArcChat.com |
|---|---|
| Website | |
| Video | |
| Free trial period | Yes 14 days |
| Pricing plans |
|
| Launch date | 2015 |
| Features | |
| Web-based Application | Yes Simplified UI for small business |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | Yes Free for Android. iOS coming 2016. |
| Works for customers on mobile devices? | Yes Chat becomes smaller and expands on click. Works on any modern browser, does not require Flash |
| Chat statistics | |
| Multi-site | Yes Unlimited |
| Multiple operators | Yes 10 operators per site for same price |
| Conversation transcripts | Yes All, missed or none. Also available in Dashboard |
| Offline messages | Yes |
| Cobrowsing | Yes You can see where user is navigating |
| Visual customization | Yes 75+ options & 1-click palettes |
| Visitor details | Yes |
| Predefined responses | |
| International support | Yes 1 click translation to multi languages or custom translation |
| Clickpath Tracker | Yes |
| Transfer to another operator | Yes Operators see conversations and can join/leave at any moment |
| Custom extensions | No We've noticed it only brings more distraction for our clients. |
| Proactive chat triggers | Yes Simple to understand "Auto actions" When... Then... |
| Visitor Monitoring | Yes Can see who and where are browsing right now |
| Video chat | No |
| Remote screenshot | No |
| API | No We've noticed it only brings more distraction. |
| Social Networks | |
| Website |
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