History of ArcChat.com

Last update Oct. 23^rd 2020 4:27:16 PM

Creation date Feb. 15^th 2016 4:37:12 PM

• 
  Alexis on Oct. 23^rd 2020 4:27:16 PMReport

  Website

  Pricing plans

  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts

  Trial and Prices

  • 14 days free
  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts

  Description

  ArcChat.com was a Live chat for small business.
  To find an alternative:
  https://socialcompare.com/en/comparison/compare-live-chat-support-software-help

• 
  gerbora on Mar. 1^st 2016 10:49:27 PMReport

  Native mobile application

  yes Free for Android. iOS coming 2016.

• 
  b527856 on Feb. 22^nd 2016 5:05:02 PMReport

  Description

  Live chat for small business. Very clean UI. No unnecessary options.

• 
  gerbora on Feb. 15^th 2016 6:23:03 PMReport

  Affiliate / Credit Program

  yes Up to 41% in commision for all payments. 3 levels recommendation system. http://arcchat.com/earn

  White Label solution

  yes

• 
  gerbora on Feb. 15^th 2016 6:13:49 PMReport

  Launch date

  2015

  Works for customers on mobile devices?

  yes Chat becomes smaller and expands on click. Works on any modern browser, does not require Flash

  Custom extensions

  no We've noticed it only brings more distraction for our clients.

• 
  gerbora on Feb. 15^th 2016 5:34:57 PMReport

  Image

  http://socialcompare.com/u/1602/logo_d2e45feea18d5153355a22e1dce9706a.png http://socialcompare.com/u/1602/logo-3723s8e9.png

• 
  gerbora on Feb. 15^th 2016 5:24:14 PMReport

  Description

  Livechat for small business. Very clean UI. No unnecessary options.

  API

  no We've noticed it only brings more distraction.

  Custom extensions

  no We've noticed it only brings more distraction.

  Live chat widget

  http://socialcompare.com/u/1602/widget_e58cf10594d16352c8122e0ee443456f.png http://socialcompare.com/u/1602/widget-3723be02.png

  List of criteria (39)

  Name, Website, Live chat widget, Number of paid customers, Free trial period, Video, Pricing plans, Launch date, Features, Web-based Application, IM (Google Talk, Jabber...) integration, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Like, Website, Twitter, Facebook, Description, Trial and Prices

• 
  gerbora on Feb. 15^th 2016 5:22:02 PMReport

  Custom extensions

  no We've noticed it only brings more distraction for our users.

  API

  no We've noticed it only brings more distraction for our users.

• 
  gerbora on Feb. 15^th 2016 5:20:15 PMReport

  Trial and Prices

  • 14 days free
  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts http://arcchat.com/price

  Description

  Livechat for small business. Very clean UI. No unnecessary options.

  Custom extensions

  no We've noticed it only brings more distraction.

  API

  no We've noticed it only brings more distraction.

• 
  gerbora on Feb. 15^th 2016 5:17:44 PMReport

  Trial and Prices

  • 14 days free
  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts http://arcchat.com/price

  Description

  Livechat for small business. Very clean UI. No unnecessary options.

  List of criteria (38)

  Name, Website, Number of paid customers, Free trial period, Video, Pricing plans, Launch date, Features, Web-based Application, IM (Google Talk, Jabber...) integration, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Like, Website, Twitter, Facebook, Description, Trial and Prices

• 
  gerbora on Feb. 15^th 2016 5:12:55 PMReport

  Screenshot

  http://socialcompare.com/u/1602/multi-sites_e76d7aff040254f7a5314f37c2f46a98.png http://socialcompare.com/u/1602/multi-sites-3722r7oz.png

• 
  gerbora on Feb. 15^th 2016 5:05:10 PMReport

  Native mobile application

  - Free for Android and iOS. Coming 2016.

  Conversation transcripts

  yes All, missed or none. Also available in Dashboard

• 
  gerbora on Feb. 15^th 2016 4:55:40 PMReport

  Native mobile application

  - Free for Android and iOS. Coming 2016.

• 
  gerbora on Feb. 15^th 2016 4:53:39 PMReport

  Pricing plans

  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts http://arcchat.com/price

• 
  gerbora on Feb. 15^th 2016 4:53:32 PMReport

  Pricing plans

  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts http://arcchat.com/price

  Predefined responses

• 
  gerbora on Feb. 15^th 2016 4:50:52 PMReport

  Pricing plans

  • 2 weeks free.
  • One plan 8.11 €
  • Loyal client discounts available

  Predefined responses

• 
  gerbora on Feb. 15^th 2016 4:49:10 PMReport

  Pricing plans

  • 2 weeks free.
  • One plan 8.11 €
  • Loyal client discounts available

• 
  gerbora on Feb. 15^th 2016 4:45:24 PMReport

  Image

  http://socialcompare.com/u/1602/arcchat_a22734fce8a54425be1867e50c98afdc.png http://socialcompare.com/u/1602/arcchat-3721inpk.png

• 
  gerbora on Feb. 15^th 2016 4:44:55 PMReport

  Website

  http://arcchat.com/

  Free trial period

  yes 14 days

  Pricing plans

  Simplified pricing - one plan from 7.49 €

  Launch date

  2015-05-04

  Web-based Application

  yes Simplified UI for small business

  Native mobile application

  - Coming soon free for Android and iOS

  Works for customers on mobile devices?

  yes Chat becomes smaller and expands on click

  Multi-site

  yes Unlimited

  Multiple operators

  yes 10 operators per site for same price

  Conversation transcripts

  yes All, missed or none.

  Offline messages

  yes

  Cobrowsing

  yes You can see where user is navigating

  Visual customization

  yes 75+ options & 1-click palettes

  Visitor details

  yes

  Predefined responses

  no

  International support

  yes 1 click translation to multi languages or custom translation

  Clickpath Tracker

  yes

  Transfer to another operator

  yes Operators see conversations and can join/leave at any moment

  Custom extensions

  no

  Proactive chat triggers

  yes Simple to understand "Auto actions" When... Then...

  Visitor Monitoring

  yes Can see who and where are browsing right now

  Video chat

  no

  Remote screenshot

  no

  API

  no

  Viewer

  public

  Editor

  public