ZaZaChat allows Live Chat, Live Call, Email and Knowledgebase management, it is a complete Help Desk Software for e-businesses
ZaZaChat allows real time visitor monitoring and provides visitor demographics (Location, IP, ISP, Referrer)
Name | Zazachat |
|---|---|
| Website | zazachat.com |
| Video |  |
| Free trial period | |
| Pricing plans |
|
| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | |
| Works for customers on mobile devices? | |
| Chat statistics | Yes Today's Stats: Visits, Views and Chat Sessions Stats are updated every 15 seconds |
| Multi-site | |
| Multiple operators | Yes |
| Conversation transcripts | |
| Offline messages | |
| Cobrowsing | |
| Visual customization | |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | |
| Proactive chat triggers | |
| Visitor Monitoring | Yes Visitor State: Chatting, Browsing, Departed. Browsing visitors can be invited to chat proactively |
| Video chat | No |
| Remote screenshot | No |
| API | |
| Social Networks | |
| Website | zazachat.com |
User reviews and comments
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