Collaborative comparison engine
| Kayako SupportSuite | |
|---|---|
| Website | http://www.kayako.com/ |
| Screenshot | |
| Live chat widget | |
| Free trial period | |
| Pricing plans | $24 / agent / month |
| Launch date | 2001 |
| Features | |
| Web-based Application | No |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Yes |
| Native mobile application | No |
| Works for customers on mobile devices? | |
| Chat statistics | No |
| Multi-site | Yes |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | No |
| Visual customization | Yes |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | Yes |
| Clickpath Tracker | Yes |
| Transfer to another operator | Yes |
| Custom extensions | No |
| Proactive chat triggers | Yes |
| Visitor Monitoring | Yes |
| Video chat | No |
| Remote screenshot | Yes |
| API | Yes |
| Social Networks | |
| Like | |
| Website | http://www.kayako.com/ |
| http://www.twitter.com/kayako | |
| http://www.facebook.com/kayako |
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