FreshDesk

Internet > Practical
2020-10-23 13:39:43
Service Desk Solutions online (SaaS)
FreshDesk
Editor/Owner
Websitehttp://www.freshdesk.com
Latest version
SaaS
On Premise Version
Languages
Platforms
WebYes
Mobile support
Sent emails
networkedhelpdesk.org
Pricing
Free versionYes 3 agents free
Starting price180 USD /y/agent
Price300 USD /y/agent
Price Advanced480 USD /y/agent
Management
LDAP/AD integrationNo
Social Networks IntegrationYes facebook,twitter,google
Group User ControlsYes
Support
Email SupportYes
Phone SupportNo manual
Features
Project TrackingNo
Time tracking / TimesheetsYes
Resource managementNo
Scheduler- ?
ITIL complianceNo
Self Help / KB / ForumsYes with granular /group
Security
Compatible SSL- possible but not default
Service Level Agreement (SLA)
Data Import/ExportYes
Languages
Multi-languageYes 15 lang.
EnglishYes
FrenchYes
GermanYes
ItalianYes
SpanishYes
  • 2013-03-24 22:15:06
    2020-10-23 13:39:43
  • Practical
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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