Collaborative comparison engine
| FreshDesk | |
|---|---|
| Website | http://www.freshdesk.com |
| Like | |
| Launch date | |
| Creator | |
| License | |
| Implementation language(s) | |
| Back end | |
| SaaS | |
| On Premise Version | |
| Free plan | |
| Starting price | 180 USD /y/agent |
| Price | 300 USD /y/agent |
| Overall rating | 5.0 1 rating |
| Video tour | |
| API | |
| Social Networks Integration | Yes facebook,twitter,google |
| Trial and Prices | |
| Chat statistics | |
| Native mobile application | |
| Conversation transcripts | |
| Offline messages | |
| Visual customization | |
| Multi-site | |
| Visitor details | |
| International support | |
| Multiple operators | |
| Transfer to another operator | |
| Custom extensions | |
| Mobile support | |
| Multi-language | Yes 15 lang. |
| Cobrowsing | |
| Visitor Monitoring | |
| Affiliate / Credit Program | |
| Sent emails | |
| Calendar | |
| Video chat | |
| WYSIWYG | |
| Alerts / Escalation | |
| Web-based Application | |
| Desktop Applications | |
| Free version | Yes 3 agents free |
| Phone Support | No manual |
| Email Support | Yes |
| Service Level Agreement (SLA) | |
| Social Network Integration | |
| Group User Controls | Yes |
| Custom Fields | |
| Web | Yes |
| Email Parsing | |
| Multi-Language Staff and Client Portals | |
| Two-Way Email Parsing | |
| Ticket Billing | |
| Multiple Company Support | |
| Multiple Product Support | |
| WorkFlow | |
| Automation | |
| SMS Alerts | |
| Ticket Views | |
| WHMCS Integration | |
| Satellite Feature | |
| Client Management | |
| 3rd Party Integration and Hooks | |
| Custom Reporting | |
| Ticket Pinning | |
| LDAP/AD integration | No |
| Price Advanced | 480 USD /y/agent |
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