History of FreshDesk

Last update Oct. 23^rd 2020 1:39:43 PM

Creation date Mar. 24^th 2013 10:15:06 PM

Alexis on Oct. 23^rd 2020 1:39:43 PM
Web
yes
PiwEL on Jun. 29^th 2018 1:24:12 PM
Service Level Agreement (SLA)
yes
Pascal KOTTE on Mar. 25^th 2013 12:57:46 AM
German
yes
Italian
yes
Spanish
yes
Multi-language
yes 15 lang.
Pascal KOTTE on Mar. 25^th 2013 12:56:57 AM
Multi-language
yes
Pascal KOTTE on Mar. 24^th 2013 11:30:15 PM
Website
http://www.freshdesk.com
Multi-language
- for user portal, not admin
English
yes
French
yes
Pascal KOTTE on Mar. 24^th 2013 10:59:39 PM
Compatible SSL
- possible but not default
Data Import/Export
yes
Pascal KOTTE on Mar. 24^th 2013 10:15:06 PM
Mode
70
Name
FreshDesk
Viewer
public
Editor
public
Category
pratical
Free version
yes 3 agents free
Starting price
180 USD /y/agent
Price
300 USD /y/agent
LDAP/AD integration
no
Social Networks Integration
yes facebook,twitter,google
Group User Controls
yes
Email Support
yes
Phone Support
no manual
Project Tracking
no
Time tracking / Timesheets
yes
Resource management
no
Scheduler
- ?
ITIL compliance
no
Self Help / KB / Forums
yes with granular /group
Price Advanced
480 USD /y/agent

Go back to: FreshDesk