VisionFlow

VisionFlow is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, IT service management (ITSM), CRM, asset/inventory management and much more.

	VisionFlow
Last update	2015-11-23 22:55:46
Website	http://visionflow.com
Latest version	10.4
Price per licence	Starts from $26/19 EUR
Free trial	Yes 20 days free trial! No strings attached. No credit card needed.
Microsoft Outlook Integration	Integrated with emails and Calendar for meetings and recurring tasks
Business Rules Engine	Yes
Customer Self Service Option	Yes
Export data	Yes
Trouble Ticketing	Yes
Self Service Portal	Yes
Online Forums	Yes
Mobile Access	Yes
Integrated Knowledge Base	Yes
Email Tracking	Yes
Download Manager	Yes
Document sharing and storage	Yes
Data Import/Export	Yes
Customizable Reporting	Yes
Customizable Functionality	Yes
Customizable Fields	Yes
Customer Management	Yes
Customer Queuing	Yes
Chat Functionality	Yes
Inbuillt Browser Chat	Yes
Alerts / Escalation	Yes
Automatic Customer Notices	Yes
Call Tracking	Yes
Mobile version	Yes
Download manager	Yes
Online document editing	Yes
Visual customization	Yes
Shared Calendar	Yes
SaaS	SaaS version - no installation needed Installed version - available by quote
Languages	English, German, French, Spanish, Swedish, Norwegian, Czech, Russian and Polish. Danish coming soon.
Twitter	http://twitter.com/VisioneraAB
CRM	Yes