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VisionFlow

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VisionFlow is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, IT service management (ITSM), CRM, asset/inventory management and much more.
Name
VisionFlow
Websitevisionflow.com
Latest version10.4
Price per licenceStarts from $26/19 EUR
Free trialYes 20 days free trial! No strings attached. No credit card needed.
Microsoft Outlook IntegrationIntegrated with emails and Calendar for meetings and recurring tasks
Business Rules EngineYes
Customer Self Service OptionYes
Export dataYes
Trouble TicketingYes
Self Service PortalYes
Online ForumsYes
Mobile AccessYes
Integrated Knowledge BaseYes
Email TrackingYes
Download ManagerYes
Document sharing and storageYes
Data Import/ExportYes
Customizable ReportingYes
Customizable FunctionalityYes
Customizable FieldsYes
Customer ManagementYes
Customer QueuingYes
ChatYes
Inbuillt Browser ChatYes
Alerts / EscalationYes
Automatic Customer NoticesYes
Call TrackingYes
Mobile versionYes
Download managerYes
Online document editingYes
Visual customizationYes
Shared CalendarYes
SaaSSaaS version - no installation needed Installed version - available by quote
LanguagesEnglish, German, French, Spanish, Swedish, Norwegian, Czech, Russian and Polish. Danish coming soon.
Twitter
CRMYes
Project Management
English
Public
Public
Nov. 23rd 2015 10:55:46 PM
Jan. 14th 2012 11:07:14 PM
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