UserVoice

Business > Webmaster
2020-10-23 13:40:11
UserVoice provides hosted feedback forums, which allow customers to create, discuss, and vote for ideas.
Online helpdesk software
UserVoice
Websitehttp://uservoice.com
Like 4
Launch date
Creator
License
Implementation language(s)
Back end
SaaS
On Premise Version
Free plan
Starting price180 USD /y/agent
Price540 USD /y/agent
Overall rating2.0 1 rating
Video tourhttps://youtu.be/9GpmoSMCYvI
APIYes Public and Commercial API
Social Networks Integration
Trial and PricesFree up to $95/agent/month
Chat statistics
Native mobile application
Conversation transcripts
Offline messages
Visual customization
Multi-site
Visitor details
International support
Multiple operators
Transfer to another operator
Custom extensions
Mobile supportYes iPhone SDK
Multi-languageYes
Cobrowsing
Visitor Monitoring
Affiliate / Credit Program
Sent emails
Calendar
Video chat
WYSIWYG
Alerts / Escalation
Web-based Application
Desktop Applications
Free versionYes 1 forum
Phone Support
Email Support
Service Level Agreement (SLA)
Social Network Integration
Group User Controls
Custom Fields
WebYes
Email Parsing
Multi-Language Staff and Client Portals
Two-Way Email Parsing
Ticket Billing
Multiple Company Support
Multiple Product Support
WorkFlow
Automation
SMS Alerts
Ticket Views
WHMCS Integration
Satellite Feature
Client Management
3rd Party Integration and Hooks
Custom Reporting
Ticket Pinning
LDAP/AD integrationYes 2nd level price required
Price Advanced1020 USD /y/agent
  • 2011-01-18 13:04:17
    2020-10-23 13:40:11
  • Webmaster
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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