Name | Usabilla Live |
|---|---|
| Website | usabilla.com/... |
| Video | |
| Design | |
| Company logo | No Customize to seamlessly fit your own site. |
| CSS customization | Yes Full Customization |
| Features | |
| File attachments | Yes Users can choose elements of the screen, automatically screenshot and sent in their feedback. |
| Custom fields into forms | Yes Fully Customizable |
| Private communities | Yes Feedback only seen by website's account, or linked accounts. Possible to share feedback. |
| Twitter support | No |
| Facebook support | No |
| Export files | Yes Export feedback as .csv file (Excel, Google Spreads) |
| Widgets | Yes Feedback button |
| Multi-language | Yes Supports any Language. Currently 17 translations. Add more on request. Website English, French and German. Right to left support - (eg. Arabic/Hebrew) |
| Spam filter | No |
| Vote fraud detection | Yes |
| Crowdsourced moderation | No N/A |
| API | Yes |
| Restrict access | Yes |
| Domain aliasing | No |
| Analytics | Yes User Feedback Dashboard and Aggregation, Campaign Statistics. |
| CRM integration | Yes desk.com, zendesk |
| Other integration | Yes JIRA, Webhook, Google Analytics |
| Automatic responses | Yes Set up notifications to alert account holders when feedback comes in. Use integrations to redirect Support cases. |
| Offline data collection | |
| Pricing | |
| Free version | No 14 Day Free Trial |
| Trial and Prices | 49$/month (Basic) 89$/month (Standard) 199$/month (Large) Enterprise (Unlimited Pageviews, Bonus functionality, Full Customization) |
| Social Networks | |
| facebook.com/... | |
| X (Twitter) | @usabilla |
| Website | usabilla.com/... |
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