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Usabilla Live

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Collect valuable visual feedback on your website. With Usabilla Live, it’s fun and easy for your website visitors to get in touch and share their feedback with you. In turn, you can easily reach out and learn more about your customers.
Customer feedback software
Name
Usabilla Live
Websiteusabilla.com/...
Video
Design
Company logoNo Customize to seamlessly fit your own site.
CSS customizationYes Full Customization
Features
File attachmentsYes Users can choose elements of the screen, automatically screenshot and sent in their feedback.
Custom fields into formsYes Fully Customizable
Private communitiesYes Feedback only seen by website's account, or linked accounts. Possible to share feedback.
Twitter supportNo
Facebook supportNo
Export filesYes Export feedback as .csv file (Excel, Google Spreads)
WidgetsYes Feedback button
Multi-languageYes Supports any Language. Currently 17 translations. Add more on request. Website English, French and German. Right to left support - (eg. Arabic/Hebrew)
Spam filterNo
Vote fraud detectionYes
Crowdsourced moderationNo N/A
APIYes
Restrict accessYes
Domain aliasingNo
AnalyticsYes User Feedback Dashboard and Aggregation, Campaign Statistics.
CRM integrationYes desk.com, zendesk
Other integrationYes JIRA, Webhook, Google Analytics
Automatic responsesYes Set up notifications to alert account holders when feedback comes in. Use integrations to redirect Support cases.
Offline data collection
Pricing
Free versionNo 14 Day Free Trial
Trial and Prices49$/month (Basic) 89$/month (Standard) 199$/month (Large) Enterprise (Unlimited Pageviews, Bonus functionality, Full Customization)
Social Networks
Facebookfacebook.com/...
Twitter
Websiteusabilla.com/...
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Webmaster
English
Public
Public
Nov. 4th 2022 9:19:49 AM
Nov. 14th 2013 3:41:57 PM
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