OMBEA Insights

Business > Webmaster
2020-07-07 14:26:03
OMBEA Insights helps you capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition.

+ On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.

+ Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.

+ Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.
Customer feedback software
OMBEA Insights
Websitehttps://www.ombea.com
Like 1
Video tour
Design
Company logoYes
CSS customizationYes Full customization
Features
File attachmentsNo
Custom fields into formsYes Yes
Private communitiesYes Feedback is accessible via the admin portal. Possible to share reports.
Twitter supportNo
Facebook supportYes Yes
Export filesYes Yes, Excel.
WidgetsYes Website Widget, App Widget, Desktop Widget.
Multi-languageYes Yes
Spam filter- N/A
Vote fraud detectionYes Yes. Smart anti-tamper algorithms prevent fraudulent votes from getting into the dashboard.
Crowdsourced moderationNo N/A
APIYes Yes
Restrict accessYes N/A
Domain aliasingYes Yes
AnalyticsYes Real-time analytics, smart alerts.
CRM integration-
Other integration
Automatic responsesNo N/A
Offline data collectionYes Yes
Pricing
Free versionNo
Trial and PricesPricing starts at $35 / month per touchpoint. Trial available.
Social Networks
Facebookhttps://www.facebook.com/ombea/
Twitterhttps://twitter.com/OMBEA
Websitehttps://www.ombea.com
  • 2020-07-07 14:16:18
    2020-07-07 14:26:03
  • Webmaster
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Best CXM platform for anyone that needs to monitor experience on-site and online simultaneously.
    Posted 2020-07-07 14:23:59 by AE

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