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OMBEA Insights

1
OMBEA Insights helps you capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition.

+ On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.

+ Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.

+ Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.
Customer feedback software
Nombre
OMBEA Insights
Sitio webombea.com
Vídeo
Design
Company logo
CSS customization Full customization
Características
File attachmentsNo
Custom fields into forms Yes
Private communities Feedback is accessible via the admin portal. Possible to share reports.
Twitter supportNo
Facebook support Yes
Export files Yes, Excel.
Widgets Website Widget, App Widget, Desktop Widget.
Multi-language Yes
Spam filter- N/A
Vote fraud detection Yes. Smart anti-tamper algorithms prevent fraudulent votes from getting into the dashboard.
Crowdsourced moderationNo N/A
API Yes
Restrict access N/A
Domain aliasing Yes
Analytics Real-time analytics, smart alerts.
CRM integration-
Other integration
Automatic responsesNo N/A
Offline data collection Yes
Precios
Versión gratuitaNo
Trial and PricesPricing starts at $35 / month per touchpoint. Trial available.
Social Networks
Facebookfacebook.com/...
Twitter
Sitio webombea.com
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Webmaster
English
Public
Public
2020-07-07 14:26:03
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User reviews and comments

  • AE on 2020-07-07 14:23:59
    like this

    Best CXM platform for anyone that needs to monitor experience on-site and online simultaneously.