History of OMBEA Insights

Last update 2020-07-07 14:26:03 Creation date 2020-07-07 14:16:18
  • CSS customization
    yes Full customization
    Custom fields into forms
    yes Yes
    Multi-language
    yes Yes
    Posted 2020-07-07 14:26:03 by AE
  • Description
    OMBEA Insights helps you capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition.

    + On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.

    + Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.

    + Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.
    Posted 2020-07-07 14:24:23 by AE
  • Description
    OMBEA Insights helps you capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition.
    + On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.
    + Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.
    + Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.
    Posted 2020-07-07 14:24:03 by AE
  • Offline data collection
    yes Yes
    Posted 2020-07-07 14:18:13 by AE
  • Mode
    70
    Name
    OMBEA Insights
    Viewer
    public
    Editor
    public
    Category
    webmaster
    Description
    OMBEA Insights helps you capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition.
    Company logo
    yes
    CSS customization
    yes Full customization.
    Custom fields into forms
    yes Flexible question types. Multiple choice and Smiley questions.
    Widgets
    yes Website Widget, App Widget, Desktop Widget.
    Twitter support
    no
    Private communities
    yes Feedback is accessible via the admin portal. Possible to share reports.
    File attachments
    no
    Facebook support
    yes Yes
    Export files
    yes Yes, Excel.
    Multi-language
    yes Yes.
    Spam filter
    - N/A
    Vote fraud detection
    yes Yes. Smart anti-tamper algorithms prevent fraudulent votes from getting into the dashboard.
    Crowdsourced moderation
    no N/A
    API
    yes Yes
    Domain aliasing
    yes Yes
    Restrict access
    yes N/A
    CRM integration
    -
    Automatic responses
    no N/A
    Free version
    no
    Trial and Prices
    Pricing starts at $35 / month per touchpoint. Trial available.
    Website
    https://www.ombea.com
    Twitter
    https://twitter.com/OMBEA
    Facebook
    https://www.facebook.com/ombea/
    Analytics
    yes Real-time analytics, smart alerts.
    Posted 2020-07-07 14:16:18 by AE
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