OneDesk
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Name | OneDesk |
|---|---|
| Website | onedesk.com |
| Free plan | |
| Hosting starting price (per year) | $ 30 per user/month |
| Features | |
| Contacts Address Book | Yes |
| Shared Calendar | Yes |
| Schedule meetings | Yes |
| Export data | Yes |
| Visual customization | |
| Email notifications | Yes |
| Mobile version | No |
| API | Yes |
| Custom fields | Custom fields are within and throughout the entire platform. From customer portal, to feedback management, to project and product management. |
| Project management | |
| Time tracking / Timesheets | Yes |
| Automatic Tracking timer | |
| Project Milestones | Yes |
| Tasks management | Yes |
| Gantt chart | Yes |
| Resource management | Yes |
| Workflow system | Yes |
| Report generation | Yes |
| Portfolio management | Yes |
| Issue tracking | Yes |
| Link contacts with tasks/projects | Yes |
| Document Management | |
| Document editing | No |
| Online browser editing | No |
| Document sharing and storage | Yes |
| Project integration | Yes |
| Access rights management | Yes |
| Document Versioning | No |
| Import from external resources (GoogleDocs, etc) | Yes |
| Description/Tags for documents | Yes |
| Custom Roles | |
| Communication | |
| Micro- blogging Status Updates | |
| Live chat | Yes |
| Phone conferencing | No |
| Bookmarks | No |
| Integration with third parties services | |
| Google Apps integration | |
| Microsoft Office Integration | Yes |
| Support | |
| FAQ/Knowledgebase | Yes |
| Email notifications | Yes |
User reviews and comments
OneDesk is social software that allows you to connect with your customers, employees and business partners and get them involved in the product or service development process. It consists of a unified suite of applications that incorporates social media monitoring, feedback management, idea management, customer service, requirements management, and project portfolio management. With OneDesk, you will build the right product or service faster and more efficiently.