OneDesk
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Nom | OneDesk |
|---|---|
| Site web | onedesk.com |
| Offre gratuite | |
| Tarif de base hébergement / an | $ 30 per user/month |
| Contacts Address Book | Oui |
| Shared Calendar | Oui |
| Schedule meetings | Oui |
| Export de données | Oui |
| Personnalisation de l'apparence | |
| Email notifications | Oui |
| Version mobile | Non |
| API | Oui |
| Custom fields | Custom fields are within and throughout the entire platform. From customer portal, to feedback management, to project and product management. |
| Time tracking / Timesheets | Oui |
| Automatic Tracking timer | |
| Project Milestones | Oui |
| Tasks management | Oui |
| Gantt chart | Oui |
| Resource management | Oui |
| Workflow system | Oui |
| Report generation | Oui |
| Portfolio management | Oui |
| Issue tracking | Oui |
| Link contacts with tasks/projects | Oui |
| Document Management | |
| Document editing | Non |
| Online browser editing | Non |
| Document sharing and storage | Oui |
| Project integration | Oui |
| Access rights management | Oui |
| Gestion de versions de documents | Non |
| Import from external resources (GoogleDocs, etc) | Oui |
| Description/Tags for documents | Oui |
| Custom Roles | |
| Communication | |
| Micro- blogging Status Updates | |
| Live chat | Oui |
| Phone conferencing | Non |
| Bookmarks | Non |
| Intégration avec des services tiers | |
| Google Apps integration | |
| Microsoft Office Integration | Oui |
| Support | |
| FAQ/Knowledgebase | Oui |
| Email notifications | Oui |
Avis utilisateurs et commentaires
OneDesk is social software that allows you to connect with your customers, employees and business partners and get them involved in the product or service development process. It consists of a unified suite of applications that incorporates social media monitoring, feedback management, idea management, customer service, requirements management, and project portfolio management. With OneDesk, you will build the right product or service faster and more efficiently.